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[FR8TRN]

THIS TAKES THE CAKE...
So my stealer calls me today and asks if I am going to still take the bike if the moco says they will not fix it. I of course say NO! He then tells me they have a buyer that WILL take it like it is. Including the 6 speed, pipes and other crap ALREADY PAID FOR. They want to refund all my money so they can sell the bike to some other guy. I bet for over MSRP! The f-ing nerve! They have not even heard from the moco yet.

Don't let em do it, MAKE them fix it and get it right.  If you've given them money, it's a done deal, if they try to force it, get a lawyer.

[falcon]

THIS TAKES THE CAKE...
So my stealer calls me today and asks if I am going to still take the bike if the moco says they will not fix it. I of course say NO! He then tells me they have a buyer that WILL take it like it is. Including the 6 speed, pipes and other crap ALREADY PAID FOR. They want to refund all my money so they can sell the bike to some other guy. I bet for over MSRP! The f-ing nerve! They have not even heard from the moco yet.

The sad facts are, cash is king, there are more CVO buyers then there are CVO bikes and therefore the seller is in control.The dealers profit on these bikes is right around $7,000 if they sell them at MSRP. Give the dealer a $7 grand deposit and tell them not to pay the MoCo the $25000 they owe for the bike until it's fixed right. From the dealers point of view they have the same cash as though you bought the bike.

[Bubba]

I went by my dealer today and he has half of the posts here said he has not heard of any problems with the Black and Slate but they only sold one mine and I picked it up at night DARK THIRTY so the I did not see the problem until I had it out in the sunlight Just thought it was the way the sun was reflecting on the paint…. I pick mine up Nov 11th just wondering if in that time frame is where the problem started.  My paint does not look as Milky as it looks like there is only one or two Crimson Flakes instead of millions. Seems like the paint just ran out of the Flakes…
     The dealer told me to contact the   CUSTOMER SERVICE ASSISTANCE at (414) 343-4056 to log the problem with the MOCO and bring it by the dealership to where they can look at it for themselves, and then they will log the problem...

[Twolanerider]

Twolane,
WOW, we are to much alike   Only difference you type faster then me, and add a few words in.  [smiley=xyxthumbs.gif]

 [smiley=pumpkin.gif]
Ride Safe,
Fired00d
 [smiley=fireman.gif]

What can I say D00d, warped minds think alike. But this whole "take my bad paint, please" bullchit makes for some easy answers.  It's funny alright, just not in a Henny Youngman sort of way.

[110tHunDer]

THIS TAKES THE CAKE...
So my stealer calls me today and asks if I am going to still take the bike if the moco says they will not fix it. I of course say NO! He then tells me they have a buyer that WILL take it like it is. Including the 6 speed, pipes and other crap ALREADY PAID FOR. They want to refund all my money so they can sell the bike to some other guy. I bet for over MSRP! The f-ing nerve! They have not even heard from the moco yet.

Unreal.  You have to ask yourself if you really want to spend your money with a dealer that treats you this way.  I'd really have a sour taste in my mouth about the bike and dealer at this point.

[Twolanerider]

Unreal.  You have to ask yourself if you really want to spend your money with a dealer that treats you this way.  I'd really have a sour taste in my mouth about the bike and dealer at this point.

I'd be close to the point of suggesting just where the dealer could put both the bike and his damned fufu poodle and how hard I'd be twisting the throttle while they're both trying hard to find daylight once again.

[mav7266]

I have not noticed my paint being milky as yet!! But then again working form dark to dark, have not had in the sunlight either. Only 67 miles on the bike, just received two weeks. Drove home and parked in garage.
This reminds me of a good frien of mine with the same situation with his Chevy truck. Truck under warranty, paint defective on rear quarter panel. He found with the dealer and GM for two years. Finally and only finally, until he got a lawyer and sued the dealer and GM for not honoring their warranty, was any resolution received. They (GM) finally in the end bought the truck back for what he paid and all lawyer fees. He the when and bought a Ford. No problems to date, and he drove the truck for two years.
I know we buys HD because it is in our blood. But with all these problems, everyone seems to be having, and the MOCO is not or does not want to do what is right, this may have to be considered. This apparently is the only thing they understand -- $$$$$$. Not customer service, to the people who are loyal to them.

[BLM777]

I don't claim to be a paint expert but the whole time this word "milky" has been batted around, I've been thinking that the only "milky" paint finish I've ever seen was caused by cold temperatures prior to complete curing.  Or clear coat being applied under cold conditions, like the drum of clear coat had been out in the cold and wasn't allowed to properly warm before being applied.

I think you're probably right on the money.  I don't know how many have been to Tomahawk WS, where the "custom" paint facility is, but they have about 10 days of summer per year.  Only place I can think of where it was too cold to snowmobile as the sleds froze up.  BTW, you don't think the MoCo uses that facility because of some of the cheapest labor rates in one of the most dramatically sinking economies in the States do you?

[BLM777]

The sad facts are, cash is king, there are more CVO buyers then there are CVO bikes and therefore the seller is in control.The dealers profit on these bikes is right around $7,000 if they sell them at MSRP. Give the dealer a $7 grand deposit and tell them not to pay the MoCo the $25000 they owe for the bike until it's fixed right. From the dealers point of view they have the same cash as though you bought the bike.

Agree with the current CVO demand, but must disagree with your numbers.  Invoice v. MSRP on the CVO Ultra is $4994.  Depending upon the dealer relationship, most inventory is paid upon shipping through the "floor plan" arrangement dictated by the MoCo for that individual dealer.  I can think of only 3 or 4 dealerships worldwide that have any financial "leverage"  with the MoCo and can't imagine any dealer attempting to stongarm the factory with a waiting list of 400+ for available locations.  May not be right, but the MoCo has got the horsepower, no pun intented, to operate as they wish with the dealer network.

[J.J.]

Great information fellas.  I will not be taking this Wisconsin milker to any body shop (we are going to have to get a Holstein Cow for a smiley).  I wrote a check for 32,495.33 to this place they can fix it.  I also have been doing some research on paint and have found that it takes time for paint/clear to cure.  This may be the reason that nobody is seeing this at the dealer.  Like I said the bike never left the inside of the building at delivery and I have not looked at it for a month.  

[J.J.]

One last thing when the service manager spoke to the Paint joint they said that mine was the second complaint.  So either he is full of Chit or the MOCO is not passing on all of our complaints.  Do we need to have a planned call into the MOCO say me at 8:00 you at 8:01 and so on and may be when they get 25 calls in 25 minutes they will get the clue that we are pissed off!

[Fired00d]

Great information fellas.  I will not be taking this Wisconsin milker to any body shop (we are going to have to get a Holstein Cow for a smiley).  I wrote a check for 32,495.33 to this place they can fix it.  I also have been doing some research on paint and have found that it takes time for paint/clear to cure.  This may be the reason that nobody is seeing this at the dealer.  Like I said the bike never left the inside of the building at delivery and I have not looked at it for a month. [highlight]Could this be happening from just time sitting in the garage?  A 45 degree garage I may add.[/highlight]

J.J.
Oh hell no, don't even let that thought cross your mind, more less even mention that to dealer/MoCo or any of their representatives! If this is/was the case then all the bikes that have that problem have been sitting in your garage and that means you've been holding out on us and have a whole fleet of CVO's. Stand your ground, and good luck.

 [smiley=pumpkin.gif]
Ride Safe,
Fired00d
 [smiley=fireman.gif]

[J.J.]

J.J.
Oh hell no, don't even let that thought cross your mind, more less even mention that to dealer/MoCo or any of their representatives! If this is/was the case then all the bikes that have that problem have been sitting in your garage and that means you've been holding out on us and have a whole fleet of CVO's. Stand your ground, and good luck.

 [smiley=pumpkin.gif]
Ride Safe,
Fired00d
 [smiley=fireman.gif]

True.

The reason that is said it was it seems that alot of us are missing this at delivery and was wondering tif the MOCO was pushing these out the door to fast without proper time for the cure.  I will not bring this up to them.

[J.J.]

Fire00d,
Modified the original post.

[gator]

The general manager called me regarding my paint issue. He stated that the "paint dept." openly stated that they had to push dack delivery dates because of bad paint. He told them that there are least 6 other bikes that have been picked up by customers and returned due to bad paint. He assured me that the parts with the bad paint will be replaced with new. He also told me that the lids were painted at a differant facility?? MOCO is well aware of our complaints!!!!