Well, I got the official word back from Harley - My amp cannot be reflashed to 'enable' the full benefit of installing this kit. At which point I stated that if the HO amp has a hard coded low end cut built in, why in the heck isn't this mentioned with ALL of the other higher dollar audio 'upgrades' you guys are hawking? You guys are advertising upgraded BOOM speakers with enhanced frequency response, even including graphs showing lower lows, all which have no warning whatsoever that that the amp won't pass the additional frequency range. WTF is with that??
The unhelpful rep stated that they would no longer talk to me about the issue, and if I wanted to pursue this, I should talk to my dealer - who we already know has no idea about this all, and really would have no vested interest in getting in the middle of a HD bonehead situation. Gosh, I'm getting a little ticked off about HD constantly telling me to take a hike when logical questions pop up.
We'll see what J&M has to say.
Harley to English Translation:
Customer: I'd like to buy your part/bike/whatever.
HD: Oh, Goodeeeeeeeee.
Customer: Will it work?
HD: Of course! Well, probably; at least for awhile. Sort of.
Customer: Huh?
HD: (thinking in its head hears the voices say, "He's an HD customer, he'll buy it, he'll buy anything!)
HD: I'm sorry, of course it'll work. It's supposed to be that way. It's normal. And if there's any problem call our fine customer service department.
Customer: Ok.
time passes
Customer: Uh, it doesn't work right.
HD: Really?
Customer: Yeah, er no, really, it doesn't work right.
HD: It's supposed to be that way.
Customer: What way? I haven't said what it's doing yet.
HD: Doesn't matter. It's supposed to be that way.
Customer: Wait, it doesn't work right.
HD: Go pound sand.
click.... dial tone (or, area service rep drives away.....)