Last summer I used HOG due to flat rear on ole granny. To start with they wanted to tow to NEAREST dealership which was 50 miles in the wrong direction so I payed extra to be towed 55 miles towards my home. Then to top that, they sent a flat bed but the guy had never towed a scooter, had no appropriate ty-downs and wanted to winch the bike up on the flatbed due to the flat and not rolling very well....after much ado, we got it up and tied down. Good ole boy that was willing to learn but needed help in understanding that it wasn't a wreck to just snatch up. I'll use my AAA next time since I upgraded to cover the scooters now. Of course, you never know what they'll contract with either.
spyder