Update:
Picked up my Fat Boy Lo. Still some minor issues... front brake cylinder leaks and there may be some minor paint damage from that, and there's no trim ring on the replaced air cleaner cover like there's supposed to be.
Asked again about the CVO fender, and was told that the regional H-D rep said no - it wouldn't be replaced under warranty because according to H-D white paint bubbles in the paint aren't a flaw. I brought the photo I posted in this thread, showed the service manager how blatantly obvious the white bubbles were in the paint, told him I get asked about them all the time, and told him I've had to tell everyone that they refuse to fix it even though the bike's still under warranty. He knows there's a problem but claims his hands are tied by the H-D rep's decision. He's had similar problems with H-D on other CVOs, mostly with respect to the white hazy looking paint jobs. The dealer hates this because it obviously strains the relationship with the customers (and their buddies in their riding groups, etc.).
The service manager agreed to go ahead and order the replacement fender, but said he's going to have to eat the cost to replace it. H-D won't warranty it. The manager's not happy, and I'm not happy having to scorch what should be a good working relationship with the only halfway decent service dept. around here.
WTF is with H-D shipping crappy product, and then forcing either the buyer or the dealer to eat the cost to make it right? Is that how they make their profits, or what?
By the way, the H-D rep who said no to replacing the fender under warranty is no longer in the Chicago area and is now in the Kansas City area. Watch out for that a**hole.
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Topic: Paint flaw on 2009 CVO Fat Bob bought new in Nov. 2010 (Read 4081 times)