Well, this not being my first touring Harley, I'm still kinda confused.
Both Ultras I've owned, '03 and '05, several touring I've rented, Ultras and Road Glides, all worked the same way.
With the INT turned OFF and the CB turned OFF, the PTT would open the intercom. Once you turned on the INT and adjusted the VOX so it would open properly then the VOX would work, and you could still use the PTT. If you had the CB on, anytime you used the PTT, it would transmit.
This is the first 2011, all the ones I've owned and rented were 2009 and older, so could they have changed how it works?
Page 128 in the FLTRUSE owner's manual states, "To speak over the intercom, press and hold either rider or passenger PTT switch to enable the microphones. Both microphones are active while one or both PTT switches are pressed." It then goes on the explain "Activating the intercom and the VOX microphones".
I need to go to the dealer and check out some of the bikes there.