So, since I run a nation wide technical support organization I will ask some basic questions that no one has asked. Why, because you 1st have to establis what the issue is. You ahve to define the actual problem before you can fix it.
1st - what exactally did you buy from Fullsac?
Why do I ask? Because this sets the expectations for what you need.
Example, if you bought the TTS only, there would be no expectation of any map to be provided, you bought a tuning device only. What map could Steve provide not knowing what you would need.
If, you purchased other parts from Steve, I.E. XPipe or baffles &/or TTS did you request his base map for a specific combination? You could still purchase parts and have no expectation of a map as he would not know what to send, not knowing what cams, compression, air cleaner etc, that you are using.
Not taking any sides here, just pointing out that there is a lot of missing information.