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[murphy]

For all the Canadians who have American VIN'd bikes...

As you know, if you buy a used bike here in Canada that originally was sold in the US Deeley hits you with a $1000 inspection fee to "assess" the bike to see if it qualifies for any warranty work... and of course that doesn't ensure that the warranty will be honoured after inspection.

I heard from a buddy yesterday who is Canadian and bought his bike up here that was originally sold in the US, he lives in Arizona half the year so not having the warranty stuff done here was not an issue, he'd just get it serviced down there.

American VIN, serviced by American dealer.

After the last service he received a call from the US dealer, seems Deeley has suspended his VIN from being honoured in the US for any warranty work... WTF?

He has started the process to see how this is possible, and now is intent on suing.

He just sent off a question to the Department of Justice to see if they can define the Competition Act better and suggest a route to take.

This was all done without telling him what the requirements are or receiving any notification from Deeley at all.  He has also learned that the information they are receiving about vehicles coming into the country is being supplied ILLEGALLY by a member or RIV  (registrar of imported vehicles)

Of course it's going to be hard to prove, when he took his bike in for service in AZ, the 1HD vin was associated with his US address in AZ.  The only Canadian thing about the bike was the Ont plate.  Somehow, in short order, Deeley knew the bike was now owned by a Canadian.

I wonder what system they use to verify VIN's and reg's etc.?  

So, if they know who he is, why hasn't he received a letter welcoming him into the HD fold and advising that he has to submit his vehicle to a $1,000 nonrefundable fine,  ...er,... inspection fee?

 

[Twolanerider]

The practice royally sucks.  But it's not uncommon.  The overall handling of the question is also entirely without standards.  It appears to be left up to individual manufacturers as a policy choice rather than being something that's covered by Federal rules or treaty in either country.

At a glance:


Acura
 
       Please see Honda
 
Audi
 
       The US warranty will be honored in Canada for all Audi vehicles
 
Aston Martin
 
       The US warranty will be honored in Canada for all Aston martin vehicles. However, a US vehicle may be subject to low priority service. I.e. they get to it when they get to it.
 
BMW
 
       The US warranty will be honored in Canada for all BMW vehicles. However, any extended warranty plans as well as free scheduled maintenance are not honored in Canada.
 
       BMW charges 500 dollars for a recall clearance letter which must be obtained from a canadian dealer. BMW now needs to provide an admittance form in order for a vehicle to be imported, they charge 350 for this form.
 
Buick
 
       Please see GMC
 
Cadillac
 
       Please see GMC
 
Chevrolet
 
       Please see GMC
 
Chrysler
 
       Once vehicle has been exported from the US, warranty becomes void
 
Dodge
 
       Please see Chrysler
 
Ford
 
      The US warranty will be honored in Canada for all ford, lincoln, and mercury vehicles.
 
Ferrari
 
      

GMC
 
        If the vehicle has 12000km or more, and it has been at least 6 months since the in-service date, the warranty on the vehicle will be honored in Canada. If these requirements are not met, then GM Canada will assume no liability for warranty coverage on a US vehicle
 
       GMC charges 250 dollars for their recall clearance letter and it must be obtained from "Vintage Vehicle Services"
 
Honda
 
       Warranty will not be honored in Canada for any US honda or acura vehicles.
 
Hummer
 
       Please see GMC
 
Hyundai
 
       The US warranty NOT will be honored in Canada for all hyundai vehicles.
 
Infiniti
 
       The US warranty will be honored in Canada for all infiniti vehicles.
 
Isuzu
 
       Please see GMC
 
Jaguar
 
       The US warranty will be honored in Canada for all jaguar vehicles
 
Jeep
 
     Please see Chrysler  

Kia
 
       The US warranty will NOT be honored by Canadian kia dealers
 
Lamborghini
 
      

Landrover
 
      

Lexus
 
       The US warranty will be honored in Canada for all lexus vehicles.
 
Lincoln
 
       Please see Ford
 
Lotus
 
      

Mazda
 
       Warranty is generally not honored in Canada, however the case would be submitted and reviewed and at Mazda’s discretion they may or may not cover factory defects.
 
Mercedes
 
       Mercedes requires modifications done to the vehicle in order for it to be at par with Canadian standards.  The modifications are not covered by Mercedes, it is up to the importer to get them done. Once the modifications are complete a letter of compliance is issued by the dealer and factory warranty will apply.

Mercury
 
       Please see Ford
 
Mini
 
       Please see BMW
 
Mitsubishi
 
       The US warranty will not be honoured in Canada.

Nissan
 
       The vehicle must be titled and registered in the US in the buyers name, then once it arrives in Canada, it must again be registered in the buyers name in order to receive warranty coverage in Canada, If the warranty is to be transferred to another owner in Canada, it must first be registered under the importer’s name for at least 6 months
 


Pontiac
 
       Please see GMC
 
Porsche
 
       The US warranty will be honored in Canada for all porsche vehicles. However, the Porsche dealership in Calgary requests that you bring the vehicle in for an inspection to prepare it for Canadian use as well as to determine the condition of the vehicle.

Saab
 
       Please see GMC
 
Saturn
 
       Please see GMC
 
Scion
 
       Please see Toyota
 
Subaru
 
       The US warranty will be honored  in Canada for all Subaru vehicles prior to 2007. If the vehicle is newer then 2007 Canadian dealerships will not warranty the vehicle however if you send your recipt to Subaru USA they will reimburse you if the problem was warrantable.
 
Suzuki
 
     The US warranty will be honored in Canada for all Suzuki vehicles. The Canadian Suzuki Dealer needs to send a request into Suzuki of America and get authorization.    

Toyota
 
       The US warranty will be honored in Canada for all toyota vehicles.
 
Volkswagen
 
       The US warranty will be honored in Canada for all volkswagen vehicles prior to 2009. Warranty will not apply on all 2009 volkswagen vehicles.

Volvo
 
        The US warranty will be honored in Canada for all Volvo vehicles.