Hi Ladies and Gentleman,
I must be one of the lucky ones,,,,, we have a dealership here in Brunswick (Victoria) called Harley City, I am fortunate to be a member of their HOG club (among others), and enjoy a 10% discount on all parts, and the service department are the only people that I will ever allow to touch my bike...
In saying this, I asked Chris if he was OK in servicing my imported Street Glide CVO, and the answer was "I service Harley Davidsons period"....
You see, in Australia, some dealers will not service what they call "Grey imports"(US purchased Harleys).... as they are NOT originally sold here in Aus....
This is prevalent in Western Australia with those enthusiasts needing to scorce services elsewhere....we don't seem to have too much problem in Melbourne as the a couple of dealers here are cleaning up where they purchase from your HD finance repossession sales, and sell at local prices...
In fact, Australian delivered Harley's have a VIN starting with 5, not 1...(Japan is also 5.....interesting...) and naturally we are all in business to make a profit, and we know that much of the profit in Harley's is in the servicing, so where these people minds are is anybody's guess...talk about cutting off your nose despite your face...