Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1] 2  All

Author Topic: Another rear tire cupped with 3k miles on it.  (Read 3712 times)

0 Members and 1 Guest are viewing this topic.

RayG

  • "What the hell was I thinking?"
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 928

    • CVO1: 2008 FLHRSE4
Another rear tire cupped with 3k miles on it.
« on: July 30, 2012, 05:34:35 PM »

Had to fight with the Wheel & Tire coverage for a tire that had 3000 miles on it.  It was badly cupped  & rode just awful.   While I was planning for our trip to Maggie Valley I noticed a new nail in the tire.  The adjuster said a new policy was in effect and that 7/32 was a worn tire and they would not replace it.  The service guy at the dealership went to bat for me and the three of us argued back and forth for quite some time.  The guy told me I could have a rental for the trip because they had to check it out personally.  I told the gut you won't give me a tire but you will give me a rental for no charge for 12 to 14 days.  I told him his financial reasons were ridiculous as I would definitely wear out more than the value of one tire.  Well I got the tire and my wife and I went on our trip, I did notice that the tire had 4 weights on it and included this as a concern to the GM when I wrote a letter to him indicating my satisfaction with the service adviser that helped me out.  On the way back from our trip I heard a loud metallic sound even through the rain.  At the next rest stop I noticed that the weights fell off & the residue was still on the rim.  When we got home we took a day to unwind and then thoroughly washed the bike and checked for any damage.  While it was on the jack I noticed that this tire was also badly cupped.  This tire went a little over 3,000 miles again and turned to crap.  I will be going back to the shop tomorrow and hope they help me out.  I have 56,350 on my SERK and have always taken very good care of it.  If I have to eat another tire prematurely it will be my last one.  I have Bitubo shocks, new bearings all around, new rotors, checked my air pressure every day.  I can only think that the rear wheel might be bad, as this was a replacement due to damage from another shop.  A badly cupped tire while riding two up on a concrete road system while raining was not fun at all. 

Any advice on what to have them check?  I hope to talk to the Dunlop rep for some kind of assistance.  As for the trip itself it was a blast,  did a road at a pace I was comfortable with and took a real physical beating.  I asked my wife how she liked my improved cornering skills when I stopped, she didn't appreciate my efforts and didn't talk to me for two hours.  But I'll save that for another time.
Logged

TN

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2973
    • SC


    • CVO1: FLTRSE3
Re: Another rear tire cupped with 3k miles on it.
« Reply #1 on: July 31, 2012, 08:42:33 AM »

something is afoul with the rear tire cupping that early. :nixweiss: checking runout of wheel would be wise, could also be bad tire.

need more than 7/32 on tread depth to be eligible for warranty replacement. :nervous:  :nervous:

good luck

TN
Logged
Wut the hell was that maneuver

grc

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 14216
  • AKA Grouchy Old Fart
    • IN


    • CVO1: 2005 SEEG2
Re: Another rear tire cupped with 3k miles on it.
« Reply #2 on: July 31, 2012, 09:01:18 AM »

The following is the official warranty statement copied directly from the Dunflop website:
------------------------------
WHAT IS WARRANTIEDEvery new Dunlop original-equipment motorcycle tire that becomes unserviceable within six years or 72 months of the date of manufacture for conditions other than those which are listed under “WHAT IS NOT COVERED” will be replaced on the basis specified under “REPLACEMENT COST” below.

Top
ELIGIBILITYThis warranty is extended to the first retail purchaser of the tire or the motorcycle fitted with original equipment.

Top
REPLACEMENT COSTSUP TO 50% WORN

If, during the first fifty percent (50%) of tread wear, the tire becomes unserviceable for a condition covered by this warranty, it will be replaced with a comparable new Dunlop tire. You pay only for retailer services, such as mounting and balancing.

AFTER 50% TREAD WEAR

If, after the first fifty percent (50%) of tread wear, the tire becomes unserviceable for a condition covered by this warranty, your Dunlop motorcycle tire retailer will replace it with a comparable new Dunlop tire at a cost calculated in the following manner:

1.Either your original buying price substantiated by invoice, or the retailer’s current selling price, times (x)
2.Fifty percent (50%)
3.Plus (+) all applicable federal excise taxes, and local taxes and all charges for retailer services such as mounting and balancing.
A CASH REFUND WILL NOT BE EXTENDED IN LIEU OF THE ABOVE.

Top
WHAT IS NOT COVERED•Tires worn beyond the last one thirty-second of an inch (1/32”) of original tread depth. Beyond this point, the tire has delivered its original tread life and there is no warranty regardless of its age or mileage.
•Tires submitted for unserviceability before wear-out (1/32” tread depth remaining), but more than 72 months after the week of manufacture as determined by the US Department of Transportation serial identification number.
Tires submitted for nonuniformity or any ride-related condition that are worn beyond the first 25% of useable tread depth.
•Tires on motorcycles normally operated outside the U.S. and Canada.
•Tires used in racing, other competitions or in excess of legal speed limits.
•Highway-type tires used for off-the-road service or in any application not recommended by the motorcycle manufacturer.
•Tires used on motorcycles fitted with trailers.
•Claims made by anyone other than the first retail purchaser of the tire.
•Tubeless tires fitted without innertubes to rims requiring innertubes.
•Tires molded or branded “tube type” fitted without innertubes.
•Tires fitted with used, damaged or incorrect size innertubes. Note: New replacement tires should always be fitted with new tubes for safety.
•Radial tires fitted with tubes not marked with matching size or radial (R) designation
•Tires improperly repaired, with section repairs, or whose sidewalls have been modified by the addition or removal of material. Tires that have been retreaded, regrooved, altered in the tread or any other area. The serviceability of any repaired/retreaded/altered tire is entirely the responsibility of the person making the repair or modification.
•Tires injected with dry/liquid balancers or sealants, or in which anything other than air has been used as the supporting medium.
•The consequences of new tires or repaired tires not being subjected to a proper “run-in/break-in”.
•Tires rendered unserviceable by road hazard–type damage such as impact breaks, punctures, cuts or snags; or as a result of an obstruction on the motorcycle, fire, corrosives, running while flat, misalignment, improperly maintained balance, suspension deficiencies, improper inflation, overloading, improper mounting or rim fitment; or by spinning, as in mud, snow, sand, on ice or during on-the-motorcycle balancing or dynamometer testing.
•Ozone cracking/weather checking for tires treated with dressings or incompatible cleaning agents or submitted more than 48 months after manufacture.
•There is no warranty for any specific mileage achievement.
-----------------------------------------------

btw, the specs for that D407 tire say the tread depth when new is 10/32".


Jerry
« Last Edit: July 31, 2012, 09:17:14 AM by grc »
Logged
Jerry - 2005 Cherry SEEG  -  Member # 1155

H-D and me  -  a classic love / hate relationship.  Current score:  love 40, hate 50, bewildered 10.

RayG

  • "What the hell was I thinking?"
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 928

    • CVO1: 2008 FLHRSE4
Re: Another rear tire cupped with 3k miles on it.
« Reply #3 on: July 31, 2012, 06:45:17 PM »

Stopped by the Dealership today.  Service rep will contact Dunlop and get back to me by Friday.  Either way they are going to check the wheel.  I'm guessing it will be the usual uphill fight for anything to get done.  Have an appointment for next Monday.  If I end up having to pay for the tire I will try my best to switch to another brand. 

Thanks for the help.
Logged

UFO_HOG

  • Good Guys Wear Black
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 686

    • CVO1: 2009 FLTRSE3 Orange / Black
Re: Another rear tire cupped with 3k miles on it.
« Reply #4 on: July 31, 2012, 07:06:25 PM »

Stopped by the Dealership today.  Service rep will contact Dunlop and get back to me by Friday.  Either way they are going to check the wheel.  I'm guessing it will be the usual uphill fight for anything to get done.  Have an appointment for next Monday.  If I end up having to pay for the tire I will try my best to switch to another brand. 

Thanks for the help.

What tire pressure do you run, mine cups, but it takes almost 7 - 8k before it becomes noticable. I started running the max pressure listed on the side of the tire starting with my second set and have had great wear.
Logged
You gotta be smart enough to understand the rules of motorcycling, and dumb enough to think the game's important.

JCZ

  • Global Moderator
  • 10K CVO Member
  • *****
  • Offline Offline
  • Posts: 23603
    • AZ


    • CVO1: 04 SEEG...sold
    • CVO2: 10 SESG...sold
    • CVO3: 13 FLHTCSE 8
Re: Another rear tire cupped with 3k miles on it.
« Reply #5 on: July 31, 2012, 08:18:22 PM »

I'm not sure that a tire/wheel that's improperly balanced from the start isn't a part of the problem.  I had a problem at a local dealership on three tires in a row.....went to a different dealership and no more issues. :nixweiss:
Logged
Never trade the thrills of living for the security of existence.  Remember...it's the journey, not the destination!

West Coast GTG   
Reno, NV (04), Reno, NV (05),  Cripple Creek, CO (06)  Hood River, OR (09), Lake Tahoe, CA (11) Carmel, CA (14), Ouray CO (15) Fortuna, Ca. (16)

RayG

  • "What the hell was I thinking?"
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 928

    • CVO1: 2008 FLHRSE4
Re: Another rear tire cupped with 3k miles on it.
« Reply #6 on: August 01, 2012, 10:37:26 AM »

The air pressure I usually run is just what the manual calls for.  When I'm solo 36 in the front and 38 in the back.  When two up 38 in the front and 42 in the rear.  When I drive into my garage I usually use my Pit Bull jack to turn her around and while there I check & adjust the air pressure.  I sometimes run 38# in the front and 40# in the rear solo or two up as between my wife & I we are about 320# combined.  I even had my air gauge checked at three tire places and it's right on.  The only change I can think of would be a damaged rear wheel from pot holes and a new dealer. 

You may be right about about the balancing, I had 5 weights on the new rear and I told them that was way to much.  I would like to switch tire brands, if they are going to wear that fast I would prefer a softer compound to help with cornering.  I gave up burnouts but have improvemed my cornering ability, which is why it is important to have perfectly round tires. 
Logged

GreatGazoo

  • Junior CVO Member
  • **
  • Offline Offline
  • Posts: 60
Re: Another rear tire cupped with 3k miles on it.
« Reply #7 on: August 01, 2012, 11:24:47 AM »

I wrote a thread about Duncraps.....why is everyone fighting to get these things under warranty and such?  The tires suck and putting back on the same type of problem will only result in the same type of problem. Just get rid of the Duncraps and go with a real tire.
Logged

grc

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 14216
  • AKA Grouchy Old Fart
    • IN


    • CVO1: 2005 SEEG2
Re: Another rear tire cupped with 3k miles on it.
« Reply #8 on: August 01, 2012, 11:58:04 AM »

I wrote a thread about Duncraps.....why is everyone fighting to get these things under warranty and such?  The tires suck and putting back on the same type of problem will only result in the same type of problem. Just get rid of the Duncraps and go with a real tire.

That might be a legitimate response if there was an alternative available.  However, the guys who have the 18 inch rears don't have viable alternatives.  Try to find a 180/55 B18 with the same load range as the stock tire.  So until some other companies come out with the correct size and load range for the stock wheels, Harley has them draped over the barrel.  I suppose folks could toss the expensive wheels they have and change to something that will allow them to use a different brand of tire, but that seems a bit extreme to me.

As I highlighted in my previous post, Dunflop excludes warranty coverage for ride related issues or "nonuniformity" after 25% tread wear.  This means that anyone who starts to notice the first signs of cupping needs to immediately file a claim and not wait.  And I'd highly recommend that folks learn how to read the sidewalls and make sure the tire the dealer installs is a fresh tire, not something that's been sitting in a warehouse or dealership since 2009.  There is no doubt in my mind that neither Harley or Dunflop actually purged all the bad tires that were made the first year or two after introducing the multiple compound tires.  And btw, the multiple compound tires were also called out by a lot of folks riding other brands of bikes for the same cupping issues.  It seems pretty obvious to me where the cause of the problems really lies.


Jerry
Logged
Jerry - 2005 Cherry SEEG  -  Member # 1155

H-D and me  -  a classic love / hate relationship.  Current score:  love 40, hate 50, bewildered 10.

North Star

  • CANADA- Love it or Leave it
  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1678
    • ON


    • CVO1: 2009 CVO Road Glide- Orange/Black
    • CVO2: 2015 Ducati Monter 821- Star White
Re: Another rear tire cupped with 3k miles on it.
« Reply #9 on: August 01, 2012, 11:59:01 AM »

Those of us with 18" wheels and who want to keep the high load rating of these OEM Dunlops have no other alternative from the aftermarket.
Logged
2009 Screamin' Eagle Road Glide- Electric Orange/Vivid Black
GMR 113", GMR 600 cams, Fullac DX & Kuryakyn Crushers, SE Heavy Breather, tuned by "Dyno Dave" Stoddart
Jagg 10 row fan assisted oil cooler
Axeo Legends/Ohlins 3-3/True Track front and rear
C&C Fastback seat w/orange flame stitching & a Le Pera Maverick
PYO Monkey Bars- 10"
Freedom Shields 12" light grey
Hawg Wired "six pack"amp/speakers, Iron Cross ipod interface
HD Daymaker headlights
Detachable King Tour Pak in Electric Orange

GreatGazoo

  • Junior CVO Member
  • **
  • Offline Offline
  • Posts: 60
Re: Another rear tire cupped with 3k miles on it.
« Reply #10 on: August 01, 2012, 12:31:31 PM »

You know that is true if you are riding two up.  You do not have many options for your bike and that stinks.
I had cupping on my tires and they were well below 25% wear and the dealer said there is none, keep riding.  Do I have to even say what happened after that?

They do not make a whole lot of options for my bike either.  After sliding all over the place with the Duncraps, it became too unsafe to ride with them on mine at least.  I do not ride 2 up on this one but have Avons on the road king that are not meant for the weight but they have 12K on them with nothing but two up riding.  Never had any issues.  However, I do not ride fully loaded over long hauls or at serious speed when I have the lovely with me.
« Last Edit: August 02, 2012, 10:57:05 AM by GreatGazoo »
Logged

RayG

  • "What the hell was I thinking?"
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 928

    • CVO1: 2008 FLHRSE4
Re: Another rear tire cupped with 3k miles on it.
« Reply #11 on: August 01, 2012, 09:07:54 PM »

Jerry, can you help me find the age to these tires.  I did Goggle aging Dunlops and looked at quite a few Dunlop sites but these don't seem to jive with the info provided.  My sidewall starts off with 30  29  84  DOT DA8C    P2MM. 

Thanks
Logged

wolfman

  • Senior CVO Member
  • ****
  • Offline Offline
  • Posts: 346
  • serg
Re: Another rear tire cupped with 3k miles on it.
« Reply #12 on: August 01, 2012, 09:19:27 PM »

Smells like Seacoast Harley Davidson that tried to charge me $7000.OO ABOVE MSRP FOR MY 2009 SERG... D BAGS
Logged
SERT, V&H Power Duels, SE mufflers, Dyno-tuned , Heavy Breather, Corbin Solo , windsplitter windshield , J&M 250w amp/7.25" speakers.

murphy

  • Vendor
  • 2.5K CVO Member
  • *
  • Offline Offline
  • Posts: 3110
Re: Another rear tire cupped with 3k miles on it.
« Reply #13 on: August 01, 2012, 09:31:28 PM »

Just a thought, but has anybody canvassed the competition to see if they'd consider producing an alternative?

Had this type of problem with Dunlop about 15 years ago when I was racing motocross, Metzler was happy to hear from me and after a short while produced an awesome alternative!
Logged

grc

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 14216
  • AKA Grouchy Old Fart
    • IN


    • CVO1: 2005 SEEG2
Re: Another rear tire cupped with 3k miles on it.
« Reply #14 on: August 02, 2012, 08:46:49 AM »

Jerry, can you help me find the age to these tires.  I did Goggle aging Dunlops and looked at quite a few Dunlop sites but these don't seem to jive with the info provided.  My sidewall starts off with 30  29  84  DOT DA8C    P2MM. 

Thanks

Ray, the manufacturing date code should be the last four numbers as you read around the sidewall (right after the part you posted with the DOT number), and the format is the first two numbers are the number of the week (01-52) and the last two numbers are the year.  For instance, 1209 would be the 12th week of 2009.


Jerry

Logged
Jerry - 2005 Cherry SEEG  -  Member # 1155

H-D and me  -  a classic love / hate relationship.  Current score:  love 40, hate 50, bewildered 10.
Pages: [1] 2  All
 

Page created in 0.228 seconds with 21 queries.