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[KID ROCK]

say a Canadian in ports a us Harley into Canada
the bike will not have warranty in Canada.
but u still can take it to the states for warranty work.
i know this worked last year .because thats what iv been doing.

but now i hear things have changed.

now if u in port a us Harley into Canada
u will have no warranty in the states and Canada.

I'm Canadian i have a us 09 serg with extended warranty in the states.people Ben telling me its void now.
anybody hear anything about this.

[martys]

This is a new issue created by the MOCO starting this year apparently.  When we were researching the 09 SERG that Joe was thinking of buying we found a lot of new rules put in place by Dealee and the MOCO starting in January 2013.  It seams that you can carry the Manufacturers Warranty  on a US bike as long as you have it "re-certified"  at a Canadian HD Dealership and pay the $1000.00 plus certification fee (plus parts and labour) to have it covered.  From my understanding this does not include extended warranty, purchased in the United States, only the original warranty.

[martys]

I'm not sure about the extended warranty being void in the US because of the new rules, after all it was purchased before the "new rules"were in effect.  If I were you Jer I would talk to the service guy's at American HD and Gowanda HD to see if they know weather or not any warranty work will be covered.  It probably wouldn't hurt to talk with Dale over a Clare's to see what they have been directed by Dealee 

[KID ROCK]

ya my buddys a deeler he told me to call  moco and run the vin.
he just brang back a 2011 and found this out hes pissed

[E-Skunk]

If this is true, at the least you should be able to get a refund on unused warranty if you cancel it. I would talk to the dealer that sold you the extended war.

[grc]

You need to first understand that the factory warranty is completely different than the ESP (it's not a warranty, it's a service contract).  Harley and Deeley can control the factory warranty on grey market bikes, just like a lot of other companies do, but the ESP is a separate product handled by an independent company.  Don't bother asking Harley and Deeley about the ESP, contact the ESP company itself.  I believe you will find that the ESP is not affected, but as always it is best to go straight to the horse's mouth.

Jerry

[KID ROCK]

You need to first understand that the factory warranty is completely different than the ESP (it's not a warranty, it's a service contract).  Harley and Deeley can control the factory warranty on grey market bikes, just like a lot of other companies do, but the ESP is a separate product handled by an independent company.  Don't bother asking Harley and Deeley about the ESP, contact the ESP company itself.  I believe you will find that the ESP is not affected, but as always it is best to go straight to the horse's mouth.

Jerry

thanks jerry
im going to make some calls today.

[KID ROCK]

If this is true, at the least you should be able to get a refund on unused warranty if you cancel it. I would talk to the dealer that sold you the extended war.

ya but heres the kicker .
i did so much bitching i got it for free.

[KID ROCK]

just got off the phone with
harley davidson extended service plan.

he said nothing has changed for extended service plan.
so im all good now.

but what i just learned is with extended sevice plan
im covered in the states and canada.

[martys]

just got off the phone with
harley davidson extended service plan.

he said nothing has changed for extended service plan.
so im all good now.

but what i just learned is with extended sevice plan
im covered in the states and canada.

That is really good news for you Jer    did they say anything about bikes still covered by factory warranty

[KID ROCK]

hey Marty
he didnt say any thing aboat the factory warranty.
i called extended service plan.i think thats all he knows.

[CVOStreetglide]

hey Marty
he didnt say any thing aboat the factory warranty.
i called extended service plan.i think thats all he knows.

Here's a question: IF your US warranty is immediately void when you import to Canada then why wouldn't the extended warranty just take over earlier?  i/e a 5 year extended warranty is really 5 years NOT 2 factory and 3 extended?

[RedDevil]

Here's a question: IF your US warranty is immediately void when you import to Canada then why wouldn't the extended warranty just take over earlier?  i/e a 5 year extended warranty is really 5 years NOT 2 factory and 3 extended?

Because when you buy an extended service plan, a five year is actually only a 3 year plan...2yr factory + 3 yr ESP = 5 years.  So if your factory warranty is voided, the ESP should kick in, but it would only be for three years, not five.  The ESP kicks in, except for the wheel/tire warranty, when the factory warranty expires, or in this case, is voided.

[CVOStreetglide]

Because when you buy an extended service plan, a five year is actually only a 3 year plan...2yr factory + 3 yr ESP = 5 years.  So if your factory warranty is voided, the ESP should kick in, but it would only be for three years, not five.  The ESP kicks in, except for the wheel/tire warranty, when the factory warranty expires, or in this case, is voided.

Yup. That was my point. Maybe the ESP Company could make some additional money here. I also assume there would be no impact on the Tire and Wheel Warranty as well as the towing and lodging components.

NET, NET I'm glad I don't live in Canada.

REGARDS

Jerry

[martys]

Yup. That was my point. Maybe the ESP Company could make some additional money here. I also assume there would be no impact on the Tire and Wheel Warranty as well as the towing and lodging components.

NET, NET I'm glad I don't live in Canada.

REGARDS

Jerry

So what are you sayin Jerry ... You don't like the way the MOCO treats us Canadians, AND You don't like our weather