I've been reading the posts about braking problems and want to let everyone know what I've found and see if anyone else has run into this.
A few months ago I was working on a Heritage that had a warped front rotor, pulsating, and in general, poor braking. In the process of checking the system and adequately bleeding the caliper which had very oddly worn pads, I decided to check the movement of the pistons. Two out of the four pistons were stuck. And these two pistons were on the same side, so when the brakes were applied, all the pressure was from one side, which warped the rotor. After freeing the pistons, proper bleeding, and a new rotor and pads, the brakes were better than the rider ever remembered.
Since then, every bike I've checked has had at least one piston on each caliper frozen. These are all late model bikes with 10K to 40K miles on them. And, of course, once all the pistons are operating and the system is bled, the brakes are functioning much better.
My wife's 2009 CVO FLTRSE3 with 27K miles on it has had the front rotors replaced once because of drastic pulsing--that was about 7K miles ago. It's now pulsating again. I checked the calipers and one side had two pistons on one side frozen, the other caliper had one piston on each side frozen, and they were opposite pistons. I have freed the pistons, replaced the fluid, and am in the process of getting the rotors replaced again under extended warranty. I'm sure her braking will be smooth as glass as soon as the rotors are installed.
One of the main processes of getting a good, firm, maximum lever pull is proper bleeding. If anyone is interested in the procedure I learned from a Motor Company tech, email me and I'll go through the procedure.
If anyone has info or thoughts on any of this, I will be very interested in what you have.