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[grc]

Please note Smokey Joe is in Germany  ....

Yes, I'm aware of that.  He is in a fairly unique situation, being military and having bought the bike through the military program.  And Germany has some much more strenuous warranty regulations than we have in the USA, so he may have better rights in Germany than he does under US rules.  

I'm not sure if he could even buy an ESP in Germany (perhaps kraut or one of the other members from that country would like to chime in here), but I'd be damned if I'd let Harley's failure to fix a defect during the warranty period cause me to spend thousands of dollars to buy an insurance policy like the ESP.  Handing them even more money for an ESP (very profitable for them btw) to supposedly fix the stuff they couldn't fix during the warranty seems a little strange to me.  If they couldn't fix it under warranty, what makes you think they will suddenly learn how to diagnose and fix the same problem a day after the warranty expires?  The only difference is under ESP you would get to pay them another $50 for each of their ineffectual attempts at a repair. 

JMHO - Jerry

[SmokeyJoe]

So yes I am in Germany and the bike is US spec and only a few dealers here have all the diagnostic tools to trouble shoot US bikes.  Which makes it hard for them to troubleshoot, but even the dealer with the right diagnostic equipment could not TS the bike properly.  This all beside the point, just thought I would throw this out there.

The lady in the US said they would take care of me and make sure the dealer gets the help they need to trouble shoot the bike.  She said my case is well documented and then she gave me a reference number for the call. Before we got off the phone she sent me a test email to make sure it worked.  I now feel much better about the whole thing.  The bike is still at the dealers, but they are calling everyday to report there progress and what's next.

Today they said they found an issue in the main wiring harness going to the ECM.  They said when you wiggle the cable it occasionally idles rough/ stalls the bike. 

The dealer says he may have it ready for me by the weekend....

[donald p]

After this long aggravating post it sure is great to hear that a wire to the ECM Will solve it. GOOD LUCK and thanks for all the information.

[SmokeyJoe]

Really the only reason I have kept up with this thread was to keep people informed that may be having same issue or f course someone may stumble across this post that could help. 
That way while doing a search they may come across my thread.  Now the cherry on top is when they get it fixed and it is truly fixed, I will be able to post the cure.

[phato1]

Really the only reason I have kept up with this thread was to keep people informed that may be having same issue or f course someone may stumble across this post that could help. 
That way while doing a search they may come across my thread.  Now the cherry on top is when they get it fixed and it is truly fixed, I will be able to post the cure.

I for one appreciate your efforts to keep us informed. And of course I'm rooting for you to get the bike fixed right.

[SmokeyJoe]

So its been in the shop for a more than 2 weeks now and seems to be no end to the troubleshooting.

They are going to order a main wiring harness for the bike today. 

I spoke with HD MoCo yesterday and let them know how disappointed I am in how they are handling this.  They agreed it should not take so long....

[Jswerve]

So its been in the shop for a more than 2 weeks now and seems to be no end to the troubleshooting.

They are going to order a main wiring harness for the bike today. 

I spoke with HD MoCo yesterday and let them know how disappointed I am in how they are handling this.  They agreed it should not take so long....

Joe so sorry. What a nightmare! 

[North Georgia Hawg]

I just read this entire thread. Man, I hope you can get your bike fixed soon, Joe. It must be really frustrating to have gone this long without a proper fix.

Good luck!

Ken

[SmokeyJoe]

Yes it is more than frustrating.  Trying to remain calm and be civil with the dealer.

[dartman]

OMG, A wire harness is a tricky install I can only imagine the number of ways they can mess that up, hope it works out for you.

[FLY-DOG]

I feel for you, please keep us informed and let us know what the "real" fix was once they get it running right.  Good luck!

[donald p]

Good LUCK again Joe sure hope this time it works out.

[05Train]

Man, what a cluster.  And I thought I had it bad when it took Battley 2 months to diagnose a bad ECM.


Sent from my iPad, probably while I'm pooping.

[SmokeyJoe]

So last night I got a call from the mechanic, he says I got some news for ya - wait for it.......

Your bike is finished, we replaced some pins on the wiring harness going to the ECM. 

They brought the bike last night and since the weather was questionable I opted to install my new bag latches and tour pack. 

Got up  O dark thirty this morning and have rode through two tanks of gas with no issues.

 I am somewhat skeptical as I have been down this road before, but I am also very optimistic they have finally fixed the bike.

[Jswerve]

So last night I got a call from the mechanic, he says I got some news for ya - wait for it.......

Your bike is finished, we replaced some pins on the wiring harness going to the ECM. 

They brought the bike last night and since the weather was questionable I opted to install my new bag latches and tour pack. 

Got up  O dark thirty this morning and have rode through two tanks of gas with no issues.

 I am somewhat skeptical as I have been down this road before, but I am also very optimistic they have finally fixed the bike.

I hope they fixed it! Sorry man this sucks!