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Author Topic: Round 6  (Read 25210 times)

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grc

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Re: Round 6
« Reply #75 on: April 17, 2014, 12:06:34 PM »


Don't U.S. Military bases have legal services available to the personnel?  I'd start by seeking out such services to find out exactly what your rights are.  They have to handle this under either US laws or German laws, and before you can go much further you really need to get an answer as to which applies in your case.

Having the manufacturer or their proxy "monitor" the repairs isn't the answer to anything.  It's way past time to either send in someone who knows what they're doing to fix the bike once and for all, or to buy the POS back and let you get on with your life.  Sadly H-D isn't known for doing the right thing automatically.   

Good luck.

Jerry
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Fired00d

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Re: Round 6
« Reply #76 on: April 17, 2014, 12:31:05 PM »

That is the messed up part, don't know if I have a state.  I am over in Germany with the Armed Forces.
Did you buy the bike through the Armed Forces Purchase Plan (can't think of the official name of that plan)?

Is your bike an International or US model?

I would think if you purchased under the military option plan and it's a US bike you would be covered under the laws of your official state of residence in the US. :nixweiss:

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Steve Cole

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Re: Round 3
« Reply #77 on: April 17, 2014, 03:27:31 PM »

Worst part, no check engine light on but two DTC codes p0134 and p0154.  That means something about the O2 sensors are open.  The bike is completely stock right now so no tuners.

P0134 Front Cylinder
If the sensor voltage does not come down to a normal operating range after a calibrated  amount of time, it is either shorted high, open circuit, or it is too cold to respond (high impedance state).   If the sensor is heated, the heater may have failed.   

P0154 Rear Cylinder
If the sensor voltage does not come down to a normal operating range after a calibrated  amount of time, it is either shorted high, open circuit, or it is too cold to respond (high impedance state).   If the sensor is heated, the heater may have failed. 

So those codes are telling you that you have the same issue front and rear cylinder. Did You put the complete stock exhaust back in place? If not I would start with that. I would also have the dealership check that the sensors ground is not faulty as that could be possible but not likely. This could be a connection issue at the ECM as well on the sensor ground wire side.
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MurphEOD

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Re: Round 6
« Reply #78 on: April 17, 2014, 04:13:42 PM »

SmokeyJoe, check with the JAG on your installation and ask if it's considered Sovereign Territory or if the Status of Forces Agreement might cover your situation. Murph
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SmokeyJoe

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Re: Round 6
« Reply #79 on: April 18, 2014, 12:45:41 AM »

Right now I am trying to find out which US State Military Car Sales operates out of.  If it is NY as I suspect, their Lemon Law is 2 years, 18k miles.  I need to move quickly because I turn into a pumpkin next week.
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MurphEOD

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Re: Round 6
« Reply #80 on: April 18, 2014, 12:47:27 PM »

Don't know if this will help but hope it does. Murph

Customer Service Contact Information
Please use the information below to contact a customer service representative. Our hours of operation are Monday Friday 9:00 AM-5:00 PM Eastern Standard Time. The Toll-free numbers listed below are only valid within the U.S.
New York Headquarters
 
Client Relations Department
Supervisor: Yancy Velasquez
Email: yvelasqu@militarycars.com
800-732-2839
800-664-4810
800-664-5153


After Delivery Services / Factory Warranty / Parts
Ben Kivovitz(US Delivery Only)
BKivovit@militarycars.com
800-347-7019
175 Crossways Park West
Woodbury, NY 11797
 
Extended Service Plan
Ben Kivovitz
BKivovit@aftermarketserviceinc.com
800-347-7019

 
Europe
 
After Delivery Information/Factory Warranty/IWSG (Service Plans)
Military Car Sales GmbH
Westerbachstr. 23
61476 Kronberg/Ts.
Germany
Telephone: 06173-704-256 or 06173-704-257
Custserv@militarycars.com
« Last Edit: April 18, 2014, 12:49:28 PM by MurphEOD »
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SmokeyJoe

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Re: Round 6
« Reply #81 on: April 18, 2014, 01:46:21 PM »

Thanx, the last one [Europe]. Is the guy I have been in contact with, he says they do not buy back bikes or cannot help beyond the warranty.  I have the AFESS PM getting ready to help me out next week.
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Yzernie

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Re: Round 6
« Reply #82 on: April 20, 2014, 01:33:12 PM »

OMG, A wire harness is a tricky install I can only imagine the number of ways they can mess that up, hope it works out for you.
I'll disagree.  Other than the bike having to be pretty much disassembled, replacing the entire wiring harness is a pretty straight forward process.  Labor intensive may be why they haven't done it yet.
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SmokeyJoe

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Re: Round 6
« Reply #83 on: April 20, 2014, 01:56:07 PM »

I'll disagree.  Other than the bike having to be pretty much disassembled, replacing the entire wiring harness is a pretty straight forward process.  Labor intensive may be why they haven't done it yet.

I am pretty sure this is the route they will take this week.  Great Sig Pic!
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Maladjusted

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Re: Round 6
« Reply #84 on: April 25, 2014, 10:42:44 AM »

When you said the bike won't start... would it turn over with enough spin to fire?

If not.... this could be a battery issue.
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SmokeyJoe

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Re: Round 6
« Reply #85 on: April 25, 2014, 11:39:39 AM »

Cranks and cranks but never started.
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SmokeyJoe

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Re: Round 6
« Reply #86 on: May 06, 2014, 06:30:38 AM »

So the bike finally got picked up from the HD dealer by HD Germany and the main wiring harness was received.  Hopefully I will hear some good news this week.  My only fear is that it will only be a temporary repair. 
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Cvostu

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Re: Round 6
« Reply #87 on: May 06, 2014, 06:54:46 AM »

Wow.   Really feel bad for you.   So sorry to hear about all these problems.  >:(
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SmokeyJoe

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Re: Round 6
« Reply #88 on: May 08, 2014, 03:07:34 PM »

Thank you to all who rooted for me and the support. 

So today I got the bike back and it is running great.  Better than I can even remember it running when i first got it.  The motor is smooth and dead on idle.  They test drove it for over a 100 miles, I will test ride the hell out of it this Saturday. 

So what I am told they did was change out the main wiring harness and the ECM. 

I am guessing, but not sure I will need a new license for my Power Vision.  I will give it a try later.
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grc

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Re: Round 6
« Reply #89 on: May 08, 2014, 03:33:24 PM »

Thank you to all who rooted for me and the support. 

So today I got the bike back and it is running great.  Better than I can even remember it running when i first got it.  The motor is smooth and dead on idle.  They test drove it for over a 100 miles, I will test ride the hell out of it this Saturday. 

So what I am told they did was change out the main wiring harness and the ECM. 

I am guessing, but not sure I will need a new license for my Power Vision.  I will give it a try later.



The PV is married to that old ECM, so you will need a new license.  But I'd like to suggest that you wait awhile and make absolutely certain the problem is really fixed before going down the modification road again.  As soon as you start messing with stuff, you make it much more difficult to determine if any problem that pops up is related to the previous long running fiasco, or perhaps related to your latest modification.  After going through all of this, I think I'd prefer to just ride the bike for awhile and enjoy the fact it is actually running during the riding season while making certain it really is fixed.

JMHO - Jerry
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