I'm going to have to go somewhere else because the tech just told me he didn't see an issue with the tune and the dead spot is due to the pipes.
This is his exact message to me, "Hey Gregory I checked your bike out today. Unfortunately I couldnt do anymore tuning with it. Really the problem with the flat spot is really your exhaust pipes. They look cool and sound cool but just not the best for overall performance."
I'm really annoyed.
Obviously the "tech" isn't a real tuning professional, so he is pulling the old "must be the pipes" BS excuse. Yes, pipes like the Big Radius are definitely more for show and noise than performance, but that doesn't translate to huge flat spots if the tuner knows what they're doing. Why would your bike with the same exhaust as others on this site have problems that those other folks don't seem to have? Same pipes, same engine and drivetrain, only difference is the "tech" and the tune.
Find a real professional tuner. I don't remember you ever telling us for sure exactly what tuning device you have. If it's the Street Performance Tuner, it's useless and you should tell them you want your money back. If it's the SE Pro Super Tuner, then a good professional can do a full tune with that device. Did the dealership give you an orange module? If you bought either of the Harley devices you should have been given an orange module which is the VCI, or Vehicle Communications Interface. That is what you must have to load new maps to the ECM.
Jerry