Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[06Eagle]

06 CUSE with 40k.  No issues to date.  Knock on wood. 

[cahdbiker]

EQCONS, I had to have a front wheel bearing replaced at just under 17K on my 09. Compensator was going out so I had that replaced at the same time with Screamin Eagle version.  Both under warranty.  I don't understand why they only replaced one bearing while they had bike apart. I didn't know until it was put back together or I  would have talked dealer into a free bearing for the other side. The noise I was hearing was a kind of howling from the front end. Nice and quiet now. CAHDBIKER

[Eqcons]

EQCONS, I had to have a front wheel bearing replaced at just under 17K on my 09. Compensator was going out so I had that replaced at the same time with Screamin Eagle version.  Both under warranty.  I don't understand why they only replaced one bearing while they had bike apart. I didn't know until it was put back together or I  would have talked dealer into a free bearing for the other side. The noise I was hearing was a kind of howling from the front end. Nice and quiet now. CAHDBIKER

Yes, mine was howling too, CaHDBiker.  That was my reason for changing it.

My 01 Sporty, however, has never needed anything like this - quality has sunk through the floor, as the MoCo searches for ever cheaper Chinese components, while still pushing the prices skyward. 

[Sklywag]

Changed the front WB's on our 09 at 16,000, throwing grease all over the rotors.

Just ispected my 06 while I was doing the 50k service, clean, dry & feel nice & smooth

[sadunbar]

EQCONS, I had to have a front wheel bearing replaced at just under 17K on my 09. Compensator was going out so I had that replaced at the same time with Screamin Eagle version.  Both under warranty.  I don't understand why they only replaced one bearing while they had bike apart. I didn't know until it was put back together or I  would have talked dealer into a free bearing for the other side. The noise I was hearing was a kind of howling from the front end. Nice and quiet now. CAHDBIKER

You've got to be kidding.  They only replaced one bearing while doing this warranty work??      I keep thinking the MOCO "customer service" has hit rock bottom, but I guess not...

[Twolanerider]

You've got to be kidding.  They only replaced one bearing while doing this warranty work??     I keep thinking the MOCO "customer service" has hit rock bottom, but I guess not...

Just read that too and first thought was "no way."  First reaction is there had to be some error in translation; that they wouldn't really do that and the service writer just didn't convey the service report well.  

But this is Harley.  So you do believe it.

Even more onerous and frustrating is that if you went in for normal paid service with a bad wheel bearing they'd replace both as a matter of (correct) policy and never ask you the question.  So replacing one as a warranty job isn't them being solely stupid.  It's them being so damned cheap they created new ways to be intentionally stupid.

Having dealt with both far too many times I can testify intentionally stupid (and the lazy parsimony that goes with or causes it) is far more annoying and far more dangerous than is simply stupid or uninformed.  Intentionally stupid makes mistakes on purpose; regardless of any possible common sense.  At least the merely uninformed allows some level of thought to creep in to the process and acts with it rather than intentionally against it.

Yet another illustration of why Harley won't get a dime from me for another new bike.  Just won't happen.  Even though I'd forfeit the warranty and do the work myself the company just doesn't deserve the patronage.  Crap like this is why there was no angst releasing the red bike a few months ago.  It's almost embarassing to find yourself interpreted as in some way patronizing a company that allows or reinforces the behaviors it does.  All the bikes could go away and I'd ride a Wing and not care one little bit.  Still ride.  Still two wheels.  Screw 'em.

[Eqcons]

Yet another illustration of why Harley won't get a dime from me for another new bike.  Just won't happen.  Even though I'd forfeit the warranty and do the work myself the company just doesn't deserve the patronage.  It's almost embarassing to find yourself interpreted as in some patronizing a company that allows or reinforces the behaviors it does.  All the bikes could go away and I'd ride a Wing and not care one little bit.  Still ride.  Still two wheels.  Screw 'em.

Couldn't agree more, Don.  Same here.   

[rkpultrase]

2011 with 38,000 miles just replaced fronts this week due to left one was seized.

[genoa]

'09 FLHTCUSE4 replaced at 20,000, under warranty.

[berniemc]

With all the cheap chinese parts Harley is using they ar slowly headed toward the old AMC days when they ewere total junk and their customer service is lousy too.

[Eqcons]

With all the cheap chinese parts Harley is using they ar slowly headed toward the old AMC days when they ewere total junk and their customer service is lousy too.

Yeah, the difference now being the outrageous prices they charge for their cheap Chinese total junk.

[SIX38]

Replaced all 4 at 11,100 miles under warranty. '09 SEUC.
Fronts were shot, lucky they did not seize up. Rears were not much better.
Only 11K!!! Obviously poor quality Chinese crap. Dangerous!!
Tom P.

[spada84]

52K on the 2010, under warranty while at Daytona.  Expected to pay the $50.00 deductible for the ESP, as the original warranty had expired several months earlier.  Service writer said "original warranty" after calling ESP.  I asked no questions 

 

[Eqcons]

These bearings are another disgrace, just like the compensators