UPDATE, VA to eliminate "net worth" analysis for health benefits.
http://www.blogs.va.gov/VAntage/18136/va-eliminates-net-worth-as-veteran-health-care-eligibility-factor/First off, I'm pro VA, so if you are looking for a rant against them, not gonna happen. I know people that have their own horror stories about going to the VA, but I have not witnessed it in my family and in my circle of friends. If you feel you must, go ahead and rant. I'd like to try to convince the veterans who have not had any experiences with the VA to at least investigate their options.
I retired from the Army (26yrs) in '96 and had my VA health assessment of my claim for disabilities adjudicated at the VA center in Togus Maine. They treated me right and I ended up with 30% for beat up knees and tinnitus.
For the next 14 or so years I was in Wichita and went to the Air Force base and used my Tricare Prime. Very well taken care of, but I usually saw a nurse practitioner or PA, not a doctor. The Dole VA Center in Wichita had a good reputation and I saw a shrink there when my wife left me.
Once I fully retired and moved to the Kerrville TX area, I applied for health care at the South Texas Healthcare System, and they have a facility (used to be a big hospital, now a big clinic and resident home) in Kerrville.
I was surprised that a financially stable 30% vet could get full care with the VA but I was assigned to a real doctor. That facility is spotless, and they are upgrading it bit by bit. About 7 floors I think, fully staffed Physical Therapy floor, and all of the regular clinics have resident doctors or visiting doctors a couple times a week from San Antonio. The grounds is also home to a low-income, or disabled veteran apartment complex being built.
My team takes good care of me. I have a card in my wallet with the phone number to each member of my primary care team. I have several conditions related to my service, and some related to my love of Pizza and Chocolate, LoL. I can call from anywhere and they will send a script to the nearest Wallgreens or Walmart, and my copay is usually $5. I have my scripts filled 50 miles away at an active duty Army pharmacy and it is free, otherwise the VA gets $8 due to my income level.
The Kerrville VA is a full service outpatient clinic, but some things get you sent to Audi Murphy in San Antonio, and since I am Tricare Prime, I can go to SAMMC (used to be Brooks Army Medical Center) in San Antonio if I choose.
The VA provides all my health care needs, no copay when I go to see the Doctor at the VA center. But I'm only service connected for my knees and ears. That is important to consider. They will treat you, if they accept you into the system, for non-service connected issues and general wellness.
The only thing I can comment on that is probably something that could improve is the time it takes to get a routine followup appointment. They usually send a postcard reminder when it is time for my semi-annual mini-physical, and when you call, it's about a month out. If I call with a complaint about my health and want to see the doctor for a consult to ortho or ophthalmology or physical therapy, it can take 6 weeks to get in, or I can get in in a week or two if I want to go to Audi Murphy.
In contrast, if I call the Tricare appointment line I usually get in the following week.
Both of the systems, the active duty through Tricare and the VA system have an online portal where you can communicate with your primary care team, submit script refiles, and make routine appointments. These work well.
Just recently I receive an ID card in the mail authorizing me to seek care on the economy if certain conditions are met, such as distance to a VA facility, length of time till next appointment and a few others. I must note however that this card is not automatic, and you must meet the conditions, and it must be for a service connected disability (in most cases).
All this leads me to this: I'm a retired Army Sergeant Major, and I say to all the troops out there out of the military under any conditions, after any number of months or years of service, you should check out the VA and make your own decision. If you are recently discharged and served in OEF/OIF, the VA will provide you care for up to 5 years.
I highly recommend all vets at least apply for care, what have you got to lose? You do not need a disability to receive care, you might have to pay a copay in some circumstances, and it does not matter what kind of discharge you received--you can at least apply, if they tell you you are not authorized then so be it (don't believe the chithouse-lawyers that a general discharge means no benefits).
For more information :
http://www.va.gov/healthbenefits/apply/Info on South Texas VA :
http://www.southtexas.va.gov/And thank you for your service.