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Author Topic: I now see why The Motor Company is in trouble  (Read 33532 times)

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DCFIREMANN

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Re: I now see why The Motor Company is in trouble
« Reply #90 on: July 22, 2015, 10:01:05 AM »

All the demonizing of success and successful people is really disturbing. It's sad to see where the culture is going in this country.

You know JB I have just kinda shrugged it off. People will have their opinions and that is really what makes the world go around!!!!

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Re: I now see why The Motor Company is in trouble
« Reply #91 on: July 22, 2015, 11:22:27 AM »

All the demonizing of success and successful people is really disturbing. It's sad to see where the culture is going in this country.

Yes the criticism of the success is in poor taste and not germane to the issue. The only legitimate negative thing to say about DCFiremans handling of the issue was the time delay and he did explain the reason for that. Wether that still is reason to deny his resolution of the problem can be debated without personal attacks. I do think the delay did not help his case at all and looks to have diminished the seriousness of this complaint.

This one can be argued both ways with some merit. That is my opinion and I respect if you'r view is different.

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r0de_runr

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Re: I now see why The Motor Company is in trouble
« Reply #92 on: July 22, 2015, 06:56:18 PM »

I stand by what I said.

He didn't care enough  about the problem to take care of it in a timely manner.

If you think that is jealousy or an attack on his wealth, you need to read what I said and try to understand it.

I'm curious if, when he called Harley, he said something like...

"Don't you know who I AM...?   I own Four FOUR cvo's."

Now, after four CVO's, he's going to teach them a lesson and not buy anymore new Harleys.

I sold a kid a car once, and told him if he had any trouble, give me a call and I'll see what I can do.  He called me a year and a half later and wanted me to pay for the battery he had to put in 3 months earlier.

Greg Noller
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Re: I now see why The Motor Company is in trouble
« Reply #93 on: July 22, 2015, 07:13:53 PM »

I stand by what I said.

He didn't care enough  about the problem to take care of it in a timely manner.

If you think that is jealousy or an attack on his wealth, you need to read what I said and try to understand it.

I'm curious if, when he called Harley, he said something like...

"Don't you know who I AM...?   I own Four FOUR cvo's."

Now, after four CVO's, he's going to teach them a lesson and not buy anymore new Harleys.

I sold a kid a car once, and told him if he had any trouble, give me a call and I'll see what I can do.  He called me a year and a half later and wanted me to pay for the battery he had to put in 3 months earlier.

Greg Noller
Sergeant Major
United States Army (Retired)
Round Mountain, Texas

Ok Sergeant Major (though not sure what your retired senior enlisted rank suddenly has to do with the efficacy of anyone's position), what if that same battery had been giving you some small but persistent problem prior to your selling the car?  But you just never quite got it fixed.  Despite failed efforts at fixing it you tell the (now new) owner that he's free to bring it back to you to further deal with the battery sometime later on.  The battery had acted up before.  You knew it.  You admitted it.  It had been documented.  You didn't tell the kid how quickly he had to bring the battery back to you.  You just said you'd deal with it.

Mike's problem had been recurrent and unresolved under warranty.  While still under warranty it was documented.  The problem persisted.  So the warranty claim was never resolved.  The service rep on the road was really irrelevant to all that except that he was, yet again, further documentation of the still ongoing and unresolved problem. 

Admittedly, if Mike had just been smart enough to spray a little Motorkote on his battery it would have been good.  In fact he might not have even needed gasoline any longer as the stuff is so good it would have provided propulsion all on its own.  But Mike didn't have Motorkote.  So all he had was an ongoing, existing and still unresolved warranty claim that fully pre-dated the expiration of the warranty.

If if was a new failure that happened even one day after the warranty expired and Mike was bitching about the MoCo not fixing it I'd say he was being a whiney sofomoabeach who was asking for something extra (or that he should have sprayed Motorkote on it).  But that's not what happened.  Now, admittedly, Mike is an asshole (hi Dawg), but that is separate and apart from the fact this particular bike problem was a straight up warranty claim that the MoCo had yet to get fixed (and was still responsible for because they had not).
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FLSTFI Dave

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Re: I now see why The Motor Company is in trouble
« Reply #94 on: July 22, 2015, 09:48:12 PM »

All the demonizing of success and successful people is really disturbing. It's sad to see where the culture is going in this country.

I agree.  It is very sad to see that we demonize hard working successful people.  It is rapidly getting worse in the last 6 years.

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DCFIREMANN

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Re: I now see why The Motor Company is in trouble
« Reply #95 on: July 22, 2015, 09:49:49 PM »

I stand by what I said.

He didn't care enough  about the problem to take care of it in a timely manner.

If you think that is jealousy or an attack on his wealth, you need to read what I said and try to understand it.

I'm curious if, when he called Harley, he said something like...

"Don't you know who I AM...?   I own Four FOUR cvo's."

Now, after four CVO's, he's going to teach them a lesson and not buy anymore new Harleys
.[/font]

I sold a kid a car once, and told him if he had any trouble, give me a call and I'll see what I can do.  He called me a year and a half later and wanted me to pay for the battery he had to put in 3 months earlier.

Greg Noller
Sergeant Major
United States Army (Retired)
Round Mountain, Texas

Well again it really doesn't matter how many I own right now. I never told them that and if I would have said something like that I would have said I have owned 10 or more CVO's. But that was never in question. And I will say it again. I will NEVER buy another NEW Harley. I will buy used and I will continue to ride them. They just won't get another shot at me.

The fact that this was a reoccurring problem and was documented during the warranty period, it should have been taken care of.

Again you have your opinion and I have mine!!!!

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Re: I now see why The Motor Company is in trouble
« Reply #96 on: July 22, 2015, 09:53:24 PM »

Sorry, but I think this is a petty complaint compared to all the bad compensators, valve guides, and similar.

Also, Harley (and I) probably thought you didn't really care much about the problem if it took you that long to get some free work done.

Four CVO's?  A house on the beach?  I just cant sympathize, sorry.

It's kind of like you sell a guy a bike, he calls you about a problem, you say bring it by and he'll make it right, then you don't hear from him for 10 months.

And I stand by what I said.  Sorry you are clearly Jealous of some one who is successful, and I stand by that observation from your post.  I can read.  When you buy the top of the line product no complaint is petty if its wrong.  Especially when its been warrantied before and fails again while still under warranty. 

His claim, not near as trivial as my tank badge that lifted some on the 09.  Not as trivial as the chrome that flaked on the shifter on my 12.  Yet they were covered.
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110tHunDer

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Re: I now see why The Motor Company is in trouble
« Reply #97 on: July 22, 2015, 09:58:19 PM »

...

Again you have your opinion and I have mine!!!!

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THE DAWG

Even if his is WRONG!  :nixweiss: :huepfenlol2: :oops:
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iski

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Re: I now see why The Motor Company is in trouble
« Reply #98 on: July 22, 2015, 10:54:53 PM »

DAWG did you get your electrical issue fixed?  Not asking for details, just wondering if you have this issue resolved. 
 :nixweiss:

Reading this thread reminds me that opinions are like a-holes or asteroids.  Everybody has one & some of them are really far out there in space. 
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Re: I now see why The Motor Company is in trouble
« Reply #99 on: July 23, 2015, 10:16:39 AM »

I will NEVER buy another NEW Harley. I will buy used and I will continue to ride them. They just won't get another shot at me.

THE DAWG

Them is eaten words. :D :D What if they come out with some new color or gadget that you just have to have???? Now you'll have to have a buddy buy it and you buy it from him the next day. ;
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Re: I now see why The Motor Company is in trouble
« Reply #100 on: July 24, 2015, 08:30:31 AM »

I agree with Don.  Motorkote would've made this thread un-necessary.

We've found our new Glare.  I remember the heady days of yore when everything was fixed by glare.  It's good to see that we've returned with a new and better product to make fun of in perpetuity.

Random thought of the moment - My cousin was a full bird Colonel.  Never mentions his rank.  Never wears his uniform off duty.  Still wins arguments, discussions and debates because he's smart and has a good point.

Ok... The real reason I'm posting is to second Iski's question.  Did you get the dang thing fixed or are they still humping a football trying to figure it out?
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DCFIREMANN

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Re: I now see why The Motor Company is in trouble
« Reply #101 on: July 24, 2015, 04:57:04 PM »

Them is eaten words. :D :D What if they come out with some new color or gadget that you just have to have???? Now you'll have to have a buddy buy it and you buy it from him the next day. ;

LMAO!!!! Well Doc I gotta say you have me laughing and you know it may be true. If I do bite the bullet YOU WIll BE THE FIRST TO KNOW!!!! No I take that back. You will be the second to know, I'll be the first!!!!

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DCFIREMANN

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Re: I now see why The Motor Company is in trouble
« Reply #102 on: July 24, 2015, 04:57:43 PM »

Even if his is WRONG! :nixweiss: :huepfenlol2: :oops:

EXACTLY!!!!!

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DCFIREMANN

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Re: I now see why The Motor Company is in trouble
« Reply #103 on: July 24, 2015, 05:03:05 PM »

DAWG did you get your electrical issue fixed?  Not asking for details, just wondering if you have this issue resolved.
 :nixweiss:

Reading this thread reminds me that opinions are like a-holes or asteroids.  Everybody has one & some of them are really far out there in space. 

Well to tell you the truth I don't know. I was at the Dealership today to drop off the brand new never been used still in the box GPS that came with the bike. I did talk to the sales Manager about the bike. He did tell me that they did the inspection and he never mentioned the warranty work. And to tell you the truth I didn't ask. Well it must be because I am not concerned about getting the bike fixed!!!!! LMAO!!!! Oh boy here we go again.

I am sure it was fixed. I'm just not sure who is paying for it. I will check next week before I leave for Sturgis!!!!

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DCFIREMANN

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Re: I now see why The Motor Company is in trouble
« Reply #104 on: July 24, 2015, 05:04:38 PM »

Ok Sergeant Major (though not sure what your retired senior enlisted rank suddenly has to do with the efficacy of anyone's position), what if that same battery had been giving you some small but persistent problem prior to your selling the car?  But you just never quite got it fixed.  Despite failed efforts at fixing it you tell the (now new) owner that he's free to bring it back to you to further deal with the battery sometime later on.  The battery had acted up before.  You knew it.  You admitted it.  It had been documented.  You didn't tell the kid how quickly he had to bring the battery back to you.  You just said you'd deal with it.

Mike's problem had been recurrent and unresolved under warranty.  While still under warranty it was documented.  The problem persisted.  So the warranty claim was never resolved.  The service rep on the road was really irrelevant to all that except that he was, yet again, further documentation of the still ongoing and unresolved problem. 

Admittedly, if Mike had just been smart enough to spray a little Motorkote on his battery it would have been good.  In fact he might not have even needed gasoline any longer as the stuff is so good it would have provided propulsion all on its own.  But Mike didn't have Motorkote.  So all he had was an ongoing, existing and still unresolved warranty claim that fully pre-dated the expiration of the warranty.

If if was a new failure that happened even one day after the warranty expired and Mike was bitching about the MoCo not fixing it I'd say he was being a whiney sofomoabeach who was asking for something extra (or that he should have sprayed Motorkote on it).  But that's not what happened.  Now, admittedly, Mike is an asshole (hi Dawg), but that is separate and apart from the fact this particular bike problem was a straight up warranty claim that the MoCo had yet to get fixed (and was still responsible for because they had not).

Well at least we can agree on something!!!!! LMAO!!!!!

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THE DAWG
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