Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[GC_Super]

  My bike is one year old this month.  Last summer I went to a Nolan full face helmet w/J&M headset. Loved it so much, I eventually bought two more full helmets for my wife and son. Now that we've all had time to ride, here's the deal.

Helmet one:    Nolan w/factory J&M - Drivers helmet
Helmet two:    HJC with POS HD headset
Helmet three:  HJC w/ J&M installed by J&M dealer

 With either passenger, the front can transmit to the back, but not back to front. The INT shows in highlight like it's getting a signal, but I can't hear anything. My wife thinks I did it on purpose.   

With helmet #2, which is my sons, I still cant hear him transmit, but the INT icon goes off and on like he is trying to transmit,  and the music is muted as well, but he is not pushing the button. When we unplug the rear, it stops doing it.

 I've made sure that the rear INT is turned on and the volume is loud enough. Would a dealer have the ability to trouble shoot this without all the helmets? The thought of taking all three full face helmets $$$$$$ and leaving them at the dealer is not promising. We've also switched helmets around with the same results, so I'm convinced the problem is in the bike electronics. Anybody else have anyproblems similar with regards to the intercom system? Music and mode buttons seem to work fine for the rear, it's just that it doesn't transmit.

[Bubba]

  My bike is one year old this month.  Last summer I went to a Nolan full face helmet w/J&M headset. Loved it so much, I eventually bought two more full helmets for my wife and son. Now that we've all had time to ride, here's the deal.

Helmet one:    Nolan w/factory J&M - Drivers helmet
Helmet two:    HJC with POS HD headset
Helmet three:  HJC w/ J&M installed by J&M dealer

 With either passenger, the front can transmit to the back, but not back to front. The INT shows in highlight like it's getting a signal, but I can't hear anything. My wife thinks I did it on purpose.   

With helmet #2, which is my sons, I still cant hear him transmit, but the INT icon goes off and on like he is trying to transmit,  and the music is muted as well, but he is not pushing the button. When we unplug the rear, it stops doing it.

 I've made sure that the rear INT is turned on and the volume is loud enough. Would a dealer have the ability to trouble shoot this without all the helmets? The thought of taking all three full face helmets $$$$$$ and leaving them at the dealer is not promising. We've also switched helmets around with the same results, so I'm convinced the problem is in the bike electronics. Anybody else have any problems similar with regards to the intercom system? Music and mode buttons seem to work fine for the rear, it's just that it doesn't transmit.

Sounds like you do have a problem with the electronics in the bike, when you take it to the  dealership I WOULD most definitely take all three helmets as one of the headsets is the factory HD set that still does not work just to prove a point.  I have not had that problem with mine.  The only problem I have had is the PTT switch as I am pushing it, it just like I am not pushing it at all and you have to re push it for it to make connection.
Good Luck
Bubba

[mr_magoo]

The intercom is seperate and VOX (voice activated) controlled the PTT which is for the CB.  Try adjusting the VOX setting and see if that helps.

[RedDevil]

The intercom is seperate and VOX (voice activated) controlled the PTT which is for the CB.  Try adjusting the VOX setting and see if that helps.

You beat me to it Mr. Magoo.  That was going to be my recommendation.  The Vox setting is probably not sensitive enough.  I've noticed with the J&M headsets that I've had to make the vox setting a little more sentive then with the stock HD setup.  And with having my wife with the J&M in her full-face and the HD headset in my 3/4, the wind hitting the mic on my helmet causes the vox to "break squelch" occasionally.  If I turn the sensitivity down to eliminate that probem, my wife's conversations come in about mid-sentence, (which sometimes can be good , ooops sorry honey ), so I think I'll need to get the shield for my boom mic and that should eliminate the wind issue. 
Cheers ,
Red

[rubaga]

The intercom is seperate and VOX (voice activated) controlled the PTT which is for the CB.  Try adjusting the VOX setting and see if that helps.

Took me some time to get this working on my Ultra. I used stock HD setup. Interestingly I had the same issues with my BMW LT before.  Right VOX setting is hard to catch.

GC_Super - If you go to the dealer take all helmets.  Better to make sure it all works then to return again.

[GC_Super]

Thanks for the advice.  I'll check the VOX before I take it in. Is the VOX different for the front and rear?  Man I hate giving them my helmets to slobber on, drop, and scratch.    

[RedDevil]

Thanks for the advice.  I'll check the VOX before I take it in. Is the VOX different for the front and rear?  Man I hate giving them my helmets to slobber on, drop, and scratch.    

The Vox setting is for both front and rear.  So you have to set it for the least sensitive microphone.
Cheers ,
Red

[Midnight Rider]

Can you communicate with each other if one of the PTT buttons is pushed in?  If you can, then it's the VOX...if you can't, then you've got a wiring problem.  The PTT switch opens the intercom up on both ends of the bike...when riding, you just have to be careful the CB is not on when you do this or everybody can hear what you're saying to each other.

[RedDevil]

Can you communicate with each other if one of the PTT buttons is pushed in?  If you can, then it's the VOX...if you can't, then you've got a wiring problem.  The PTT switch opens the intercom up on both ends of the bike...when riding, you just have to be careful the CB is not on when you do this or everybody can hear what you're saying to each other.

Been there done that.   That's why I always use the Vox instead of the PTT switch. 
Cheers ,
Red

[GC_Super]

Can you communicate with each other if one of the PTT buttons is pushed in?  If you can, then it's the VOX...if you can't, then you've got a wiring problem.  The PTT switch opens the intercom up on both ends of the bike...when riding, you just have to be careful the CB is not on when you do this or everybody can hear what you're saying to each other.

No, it doesn't matter which PTT button is pushed in, the driver cannot hear the passenger. If I remember right, the VOX is set pretty high for frt and rr. Meant to check yesterday, but I got home too late.

Thanks, Robert

[VAZHOG]

No, it doesn't matter which PTT button is pushed in, the driver cannot hear the passenger. If I remember right, the VOX is set pretty high for frt and rr. Meant to check yesterday, but I got home too late.

Thanks, Robert

Robert:
Start from your seat Plugg your (known Good helmet in and Test) CB can you trans mit and recive? Can you hear the radio thru your helmet speakers? Is the IC turn on (when it is switched to helmet speakers you should see a icon on the screen as headphones) When you Speak or blow into the mic the radio should mute and you sbe able to hear yourself.


No move the helmet plug to the rear plug . Repeat the test and see what changes the trouble shoot from their.  Check you Vox setting as and volume for the IC and radio it's most likely a setting or the rear helmet plug is loose or not making a full connection.


First find a Helmet out of the ones you have that works from the riders plug -- then take that helmet to the rear plug before testing the other helmets. When you start testing the other helmets start from the front then go tothe rear.

Hope that I made sense 

[GC_Super]

Robert:
Start from your seat Plugg your (known Good helmet in and Test) CB can you trans mit and recive? Can you hear the radio thru your helmet speakers? Is the IC turn on (when it is switched to helmet speakers you should see a icon on the screen as headphones) When you Speak or blow into the mic the radio should mute and you sbe able to hear yourself.


No move the helmet plug to the rear plug . Repeat the test and see what changes the trouble shoot from their.  Check you Vox setting as and volume for the IC and radio it's most likely a setting or the rear helmet plug is loose or not making a full connection.


First find a Helmet out of the ones you have that works from the riders plug -- then take that helmet to the rear plug before testing the other helmets. When you start testing the other helmets start from the front then go tothe rear.
Hope that I made sense 

VAZ, that'a basically what I've been doing. It doesn't matter which helmet is in the rear, the front headset can't hear. I'm only referring to the intercom, as I have not even tried the CB. Don't even have the antennea installed. When the passenger pushes the PTT button, the INT icon highlights, like it's supposed to, so it recognizes that.  I know the rear INT is on, and the volume is up. VOX is the only thing I haven't messed with much. I'll spend some more time with settings before my last resort,  and take it to a dealer.

[VAZHOG]

VAZ, that'a basically what I've been doing. It doesn't matter which helmet is in the rear, the front headset can't hear. I'm only referring to the intercom, as I have not even tried the CB. Don't even have the antennea installed. When the passenger pushes the PTT button, the INT icon highlights, like it's supposed to, so it recognizes that.  I know the rear INT is on, and the volume is up. VOX is the only thing I haven't messed with much. I'll spend some more time with settings before my last resort,  and take it to a dealer.

Your int Volume can be controlled either by the volume control on the Handel bar or the volume control from the passenger make sure it is the same level at both settings.  If your (three) helmets work at the rider position then that would exclude a helmet problem. The only thing left is to get the owners manual out and go over the settings for the intercom. If you are sure of the settings and it doesn't work then make an appoiment with your dealer and DO NOT take your helmets they should be able to use the shop head sets to shoot the troble or check the harness and radio.

Good Luck and I hope it something simple. 

[GC_Super]

Your int Volume can be controlled either by the volume control on the Handel bar or the volume control from the passenger make sure it is the same level at both settings.  If your (three) helmets work at the rider position then that would exclude a helmet problem. The only thing left is to get the owners manual out and go over the settings for the intercom. If you are sure of the settings and it doesn't work then make an appoiment with your dealer and DO NOT take your helmets they should be able to use the shop head sets to shoot the troble or check the harness and radio.

Good Luck and I hope it something simple. 

Thanks, that what's I was hoping for. Just didn't want to leave three good helmets with the dealer.

[GC_Super]

OK, I got it!  Sometimes you can't see the forest for the trees. This is a good example. All it took was a couple of  a few minutes with the manual, and a little common sense, which I lack at times.   

 Since I was having trouble hearing the rear headset, I kept checking the volume on the rear set. What I had done was turn the volume on the front intercom headset off. Dummy. Works great now. Checked all three helmets.  Thanks for all the advice.  Saturday is my BD, #52, so Sunday the kids will be gone and me and the wife are going riding. Now we can talk! That may not be so good after all.  I guess I could always tell her it quit working.   

Thanks again, Robert