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[ultrafxr]

Just happened to see a YouTube video today about this.  Guy traveling needed a new rear tire and stopped at H-D dealer who told him their 'policy' required him to purchase a new front tire also so they would be 'matched.'  His front tire had only 1,600 miles and was the same brand - Dunlop.  I'm astounded.  I thought I'd heard it all but this one takes the cake.

[smkymtnboy]

that dealerswhip would have sold me no tires!!

[Twolanerider]

Would have told them my "policy" was not to give money to assholes.

[Twolanerider]

Would have told them my "policy" was not to give money to assholes.

Especially ones either so stupid or who thought I was..... ^

[smkymtnboy]

Especially ones either so stupid or who thought I was..... ^

me ride with twolane too dealership we kick em where no sun shine!!

[GregKhougaz]

  Sadly, this is evidence of Harley-Davidson's corporate attitude. They don't seem to care and they think their customers are stupid. Look at the current bikes and the features that have been removed or cheapened while prices skyrocket. Need I say more?

[ultra13]

Wow that is some crap! I agree....NO SALE!

[Ironhorse]

I've heard similar, maybe on this site.

A rider comes in for an oil change. The dealer "checks his tire tread depth" and determines it needs replacement.  They REFUSE to release the bike to the rider unless the tire is replaced.  They claim it's a safety and liability issue.  The rider has two choices, have the dealer install a new tire at dealership prices, or call for a tow truck come from the bike.

So the rule of thumb is NEVER let the bike INTO the shop if the tires are close.

[Twolanerider]

I've heard similar, maybe on this site.

A rider comes in for an oil change. The dealer "checks his tire tread depth" and determines it needs replacement.  They REFUSE to release the bike to the rider unless the tire is replaced.  They claim it's a safety and liability issue.  The rider has two choices, have the dealer install a new tire at dealership prices, or call for a tow truck come from the bike.

So the rule of thumb is NEVER let the bike INTO the shop if the tires are close.

Screw that.  Call the police.  They can claim whatever they please.  It's my bike and that would be as close to black letter property conversion as a good tort attorney might ever hope for.

[Glide-man]

Better call Saul......

[Finster101]

Screw that.  Call the police.  They can claim whatever they please.  It's my bike and that would be as close to black letter property conversion as a good tort attorney might ever hope for.

Absolutely call the police.  I have been in the automotive repair business for 40 years.  You cannot keep a customer's vehicle unless there is an un-satisfied bill.  Given that dealerships argument I could have sold a lot more tires and brakes.

[ultrafxr]

that dealerswhip would have sold me no tires!!

He found a local indy who had a tire in stock and mounted and balanced it for him.  Here in my area there are no indy shops . . . and while my dealer has gotten insanely pricey ($130/hr labor to 5% shop supplies) he is not a fanatical lunatic.

[rayson56]

Here in my area there are no indy shops . . . and while my dealer has gotten insanely pricey ($130/hr labor to 5% shop supplies) he is not a fanatical lunatic.


Labor prices and some of the practices around here have been flat ridiculous for quite some time. The dealerships refuse to install any tire purchased elsewhere including HD/Dunlop which is their prerogative but they insist on calling their decision a liability issue. If you do buy your tires from them installation charges are 1 hr. labor (on the bike) each, plus of coarse shop supplies and disposal fees. One dealership about 20 minutes from me is now charging $165 an hr.! The cheapest Indy shop around that I am aware of is $100 an hr.

Thanks for letting me vent. 

[KGB]

I buy the tires on internet and carry my wheels into a shop that a friend owns, he charges $40.00 to mount and balance each one, to me it's a little steep, but he won't damage the wheels, we use to work together a local Honda dealer back in the late 70's.

Back then we charged 1.00 hour on the bike and .50 hour carry in, of course the labor rate then was probably $60.00 per hour

[TN]

I buy the tires on internet and carry my wheels into a shop that a friend owns, he charges $40.00 to mount and balance each one, to me it's a little steep, but he won't damage the wheels, we use to work together a local Honda dealer back in the late 70's.

Back then we charged 1.00 hour on the bike and .50 hour carry in, of course the labor rate then was probably $60.00 per hour

I'd do it for ya for free, just bring them by.