Failure analysis is done. There is a problem with the lintel attachment allowing the lintel to sag and tilt.
The main beam is made up of two LVL beams 1 3/4" x 24", way more than is needed to support everything. That's some beefy chit at 24" tall.
The problem is happeing because the masonry contractor did not adequately tighten the lintel against the beam. The lintel was shimmed away from the beam for spacing and left a gap around the bolts. The lag bolts are visible when looking up from the bottom. It is thought that without proper clamping between the lintel and beam, the lag bolts have pitched down from the load allowing the lintel to sag.
To remedy the situation, the lintel will be lifted with jacks and a few bricks will be removed to gain access to the bolts. The lag bolts will be removed, proper shimming installed and new through bolts and washers will be installed to adequately clamp everything together.
Once the mechanical fixes have been performed, cosmetic repairs will be done to repoint the bricks and be done with it.
I appreciate everyone's willingness to offer opinions on this non-motorcycle topic.
Thank you.