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[Boatman]

Don,



(Sorry for the delay, I had to find a dictionary and look up 'alacrity'.  For other common folk like me, it's a noun meaning "cheerful eagerness; sprightliness"

Thanks, JK

Yep, 2Lane is the petard.  Besides learning alot about motorcycle mod's from him, I have also increased my vocabulary with his help.   
In all seriousness, help him get his problem solved JDK, you won't find a better salesman for your company's product.

[Rhino]

I tuned in tonight to hear Rhino's report.

Hint Hint

 

I got a few comments, but I am currently hadicapped with a blind eye probelm. My daugheter typed this for me.  No riding for a while, no seeing good either. Called corneal ulcer, its not a good thing, be patient, will report back soon with a TMAX solution I am sure, need a few days to get through this.

Rhino(orpiratefornow)

[BayouBiker]

No riding for a while, no seeing good either. Called corneal ulcer, its not a good thing, be patient, will report back soon with a TMAX solution I am sure, need a few days to get through this.

Rhino,
I feel your pain, bro. Just recovered from the same, due to sand in my eye (under contact lens) from a passing dump truck. Wicked pain and blurred vision solved by vicodin & $75 eye drops.

Good luck & will await another fine update on the TMAT. Mine does a good job, but can always be fine-tuned.

[nixobilly]

Rhino,

Hope your eye heals up really fast!

Mark

[SBB]

I got a few comments, but I am currently hadicapped with a blind eye probelm. My daugheter typed this for me.  No riding for a while, no seeing good either. Called corneal ulcer, its not a good thing, be patient, will report back soon with a TMAX solution I am sure, need a few days to get through this.

Rhino(orpiratefornow)

Rhino

Damn man, get that eye better.


Looks like JK is going to do the right thing and help Don and the others.


If I can help you with anything let me know!


S
  /
    B

[Twolanerider]

Don,

Got it!  We'll take a look and get back to you tomorrow.

(Sorry for the delay, I had to find a dictionary and look up 'alacrity'.  For other common folk like me, it's a noun meaning "cheerful eagerness; sprightliness"

Thanks, JK

John, I'm not at all interested in responses that are non-responsive.  I (and too many others) have already had non-responsive. 

Staying on point really will be your best course of action at this point.  Sarcasm as a customer service tool rates barely above the entire lack of response that had been the case previously.  That Zippers is at least engaged now is something.  But, then again, so are geriatrics in bikinis.  They do little to earn my favor as well.

It should be clear I'm only interested in the work and service you provide.  Those have been lacking.  You can work to repair that and the light your efforts have cast on your company.  Or you can keep looking things up in the dictionary.

[Twolanerider]

I got a few comments, but I am currently hadicapped with a blind eye probelm. My daugheter typed this for me.  No riding for a while, no seeing good either. Called corneal ulcer, its not a good thing, be patient, will report back soon with a TMAX solution I am sure, need a few days to get through this.

Rhino(orpiratefornow)

Rhino, when you're able to read this please know we're feeling for you man.  It sounds painful.  Hope that it's something that is recovered from very quickly.  Thank the daughter from all of us for helping you check in.  And thanks again for even thinking about taking the time to help when you did.  It was really appreciated.  Feel better. Get better.  Heal up.  Nothing is more important than that  .

[Twolanerider]

Looks like JK is going to do the right thing and help Don and the others.

Chip, I'm keeping my fingers crossed that whomever at the company is tasked with looking at this is able to supply an effective solution.  That certainly is the easiest alternative.  At this point I've got to cover my bases though.  Picked up a set of o2 bung plugs and with that Power Commander I can change horses quickly if necessary before the Nelson trip.  All I had ever asked for was effort. 

Now that an effort may finally be forthcoming the next question will of course have to be judging its effectiveness.  We've got days in the 90s ahead of us by weeks' end.  So a comparison will be readily available. Fortunately I can get a free spin of the bike on the same dyno that spun the bike with the original map.  So a fair comparison of the effects of the new map can be judged.

The more important consideration of course will be the seat of the pants feel.  It it again feels good, sounds good and runs without causing fear that will be progress.  The difficult nature of support in this case still leaves one with concern about the "what if" we all might face out in the boonies sometime.  But one thing at a time. 

If the offered solution here in fact isn't a solution that future consideration won't have to be worried about.  Then would just change horses.  If the supplied alternative is satisfactory that will be progress.  Can't say I'd still be 100% comfortable with the efforts they've provided to date.  But progress is progress.  Future judgements would be based accordingly.

[Eqcons]

As you know, I'm on the road on my 5000 mile trip at the moment, so I've missed a LOT of posts in this thread.

Today I rode in 110 degree heat all day (400+ miles) and my bike was pinking like there was no tomorrow on any attempt to open the throttle wide. :-(

I was using 95 Octane gas, as I couldn't find 98, which I normally run.

My (brand new when I left - 1800 miles ago) mufflers have the left one going dark gold at the entrance to the muffler (As I experienced with my non-touring mufflers) and I'm finding that ANY slight holdup in traffic has my engine warning light come on due to high head temps; despite my efforts, the TMAT is still plainly making the engine (particularly the rear cylinder) run too hot.

The pinking however, is the worst I've ever heard!

I think the problem is that there's no close enough base map.... :-(

Jim

[ultrafxr]

Don,

Got it!  We'll take a look and get back to you tomorrow.

(Sorry for the delay, I had to find a dictionary and look up 'alacrity'.  For other common folk like me, it's a noun meaning "cheerful eagerness; sprightliness"

Thanks, JK

Well, technically I guess he has until midnight tonight, June 19th, but I ain't holding my breath.  And I see Eqcons is having the very same problem.  This sucks major big time.  Keep pouring on the coals Don - not only for yourself but for all the other trusting souls who bought into their hype.

[BayouBiker]

Well, technically I guess he has until midnight tonight, June 19th, but I ain't holding my breath.  And I see Eqcons is having the very same problem.  This sucks major big time.  Keep pouring on the coals Don - not only for yourself but for all the other trusting souls who bought into their hype.

To whom it may concern:
I made a post in the 'Vendors Tech Support' section on May 20, just a simple question regarding the pros & cons of putting the TMAT on a stock motor.

That post has had 80 views, but ZERO answers from Zippers.
I now own the product and live in southern Louisiana (New Orleans) where the heat index has been over 100 the last few days due to high humidity.

I could use some assistance and have been reading Rhino's posts as he is the TMAT Guru as far as I'm concerned!  (Thanks Rhino, keep up the outstanding work!)

[Twolanerider]

Well, technically I guess he has until midnight tonight, June 19th, but I ain't holding my breath.  And I see Eqcons is having the very same problem.  This sucks major big time.  Keep pouring on the coals Don - not only for yourself but for all the other trusting souls who bought into their hype.

Jerry,

Seeing Jim's post above is yet another to add to the storyline.  You'd not believe some of the PM's I've gotten since this has started as well.  People's stories of lack of support, poor support, contradictory support and variations thereof are just startling.  And so many.  Many are quite concerned about being public in their concerns for fear they'll foreclose any options they might have of future assistance.  Talk about feeling one's self to be between a rock and a hard place.... 

Jim, very sorry to read that you're suffering too.  For a system that's supposed to be good, supported by an extensive library of excellent base maps, and able to adapt from those maps to supply us with an excellent, safe and reliable riding experience it certainly is full of ping sometimes.  If one is lucky enough to score well with an accurate implementation via software map you are apparently good to go.  Some have reported exactly such. 

Too many are not though.  Not even close is too often the case.  Yet we're still supplied product and told we're ready for prime time.  It seems not.  You and Fr8trn have damaged if not cosmetically ruined exhaust.  I'd likely have done the same if I'd not just pretty much stayed off the bike in the hottest of weather lately.  Issues abound.  Solutions, apparently, do not.  Or at least not easily.

After Kitzmiller was either embarassed or annoyed enough to finally respond here during the last couple of days my documents response was sent back to them promptly yesterday.  This morning I received a perfectly pleasant email from Dan Fitzmaurice asking for clarification on the driveablility concerns and a more thorough description of how the bike was behaving.  That description was all here in the early part of this thread of course.  But I can understand Kitzmiller not wanting to direct his colleague to this thread.

I responded to the gentleman's email of this morning and got this in response just before noon:

Don- This is good data I can work from. I will work on a revised table and forward it to you later tonight with instructions.

Thanks   
 
Dan Fitzmaurice

Got home from a concert in Kansas City late this evening.  No further response as of yet.  So the initial promise of "later tonight" was missed.

However.....  I'm not going to damn the man's efforts for one day.  I don't know what is involved in what he's doing.  I'd rather it be good than quick.  So if he initially suggests one day and it happens to be the next that's fine.  Ideally if his own suggested deadline is going to be missed he'd send a quick follow up advising such.  I did ask to be kept apprized of progress.  But right now it's just a few hours one way or the other and not a big deal. 

If it drags on, however, then, well, it is what is.  Right now I'm allowing the man the latitude to make the effort without new complaint.  Ask me again in another 24/48 if "latitude to make the effort" is euphemism for "enough rope to hang themselves."

Ideally a mention here would be a gentle prod to remind them to pursue a solution.  I'm damned if I'm chasing them any longer though.  It is not appropriate that a company makes its clients force them to appropriate response and effort.  It's simply not fair.  It's less than ethical.  Quite frankly it's a lazy approach to avoid as much effort as can be avoided short of being forced in to it.

In the end Zippers will either deliver an effective solution (for which I'd thank Fitzmaurice for his efforts quite gladly) or they won't.  If not they'll know they and their system haven't lived up to their promises or even baseline expectations.  At that point they'll either offer to buy the system back or they won't.  The choice for ethical and correct or avoidant and dismissive will be theirs though.  Others later can judge whether to patronize the company based entirely on the choices they make and the efforts (or effectiveness thereof) they exercise on thier clients' behalf.

[Chief]

I'm not involved with any of this, but was very close to buying the TMAT earlier on. I feel your pain and hope you can get a satisfactory result in very short order.

Like many others watching here, the way this is being handled is just as important as how the equipment performs.

Good luck to you all.

[Hoist!]

I'm not involved with any of this, but was very close to buying the TMAT earlier on. I feel your pain and hope you can get a satisfactory result in very short order.

Like many others watching here, the way this is being handled is just as important as how the equipment performs.

Good luck to you all.

I still feel, like with every tuning device, you need to create your own custom map on a Dyno, to get your starting point accurate. You can use Zippers base map and get lucky, you can tweak it like Rhino does. But the bottom line is that to have it run right, the base map has to be right. The only way to get the correct base map for each engine is to map it directly for that engine. You need a Dyno and a guy that knows TMAT software to create this. I still don't see how this device avoids Dyno Tuning. It will maintain a tune to a map you have in there. But that map had better be right to start off with. I think the marketing exceeds the engineering! JMO! Hoist!

[Twolanerider]

I still feel, like with every tuning device, you need to create your own custom map on a Dyno, to get your starting point accurate. You can use Zippers base map and get lucky, you can tweak it like Rhino does. But the bottom line is that to have it run right, the base map has to be right. The only way to get the correct base map for each engine is to map it directly for that engine. You need a Dyno and a guy that knows TMAT software to create this. I still don't see how this device avoids Dyno Tuning. It will maintain a tune to a map you have in there. But that map had better be right to start off with. I think the marketing exceeds the engineering! JMO! Hoist!

D'uh