Was away from the desk for a couple of hours catching lunch and running a couple of errands. A few minutes ago played phone messages that arrived while I was gone. One was almost word for word like this:
"Mr. Carey, this is Axtell. I'm calling about your cylinders and cylinder heads. Sorry but we've had a little problem. Just need to let you know we had a machine tool slip and damage the powder coating on a head. When it did we accidentally dropped that head on the cylinders setting close by and they got marked up too. The fins on the new head aren't dinged up too bad. You can use it ok. We don't guarantee anything like accessory power coating though. Be sure and let me know if you want us to sent them back to the coater to get the work done again. Thanks."
If it weren't for the fact that this was not the one guy that has always been the point of contact at Axtell I've have gone random trajectory ballistic. As it was there was still a good couple of minutes before I got him on the phone and confirmed that my femur was getting stretched. So..... ok buddies. Who was the asshole

?