Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1] 2 3  All

Author Topic: HD Says: "use of a different brand of fluid does not void the w.....ty"  (Read 4348 times)

0 Members and 1 Guest are viewing this topic.

Hoist!

  • Monster
  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 21634
  • This chit ain't ROCKET SCIENCE!!!!

    • CVO1: '07C FLHRSE3, BLACK ICE OF COURSE, CUSTOM 110" TC 6-SPEED +++, "CYBIL"!!!
    • CVO2: '99 FXR3 BRIGHT & DARK CANDY BLUE W/FLAMES, STAGE II 80" EVO 5-SPEED +++, "JOY"!!!
    • CVO3: 4: & 5: '85 FXWG BLACK w/CUSTOM FLAMES, 110" EVO 6-SPEED +++ CVO style!!!; '08 NSMC PROSG CUSTOM FXR BASED PRO STREET BLACK, 89" EVO 5-SPEED, VERY FAST!!!; '09 NSMC HSTBBR CUSTOM RIGID HOISTBOBBER, SILVER METALFLAKE BATES SOLO SEAT & TIN w/BLACK WISHBONE FRAME, 80" EVO (w/Shovelhead bottom end) 4-SPEED! VERY COOL!!!

Saw this letter from HD to the Amsoil dude on another site. You should bring this to any dealer that won't use your oil!!! ;)

Hoist! 8)

Harley-Davidson Confirms To AMSOIL That The Use Of Synthetic Motor Oils Other Than Harley-Davidson Oil Does Not Void Warranty Coverage

Harley-Davidson Motor Company
3700 West Juneau Ave.,
P.O. Box 653, Milwaukee, WI 53201
414/342-4680

January 31, 2003

Aaron Scanlon
AMSOIL Building
Superior, WI 54880

Dear Mr. Scanlon:


Thank you for your recent letter requesting information on Harley-Davidson's one-year, unlimited mileage warranty when Synthetic Lubricants are used.

Until now, the Motor Company has never supported the use of synthetic products in our vehicles because there had never been any test validations completed on the numerous formulations in HD/Buell motorcycles to determine the viability of using these products on Harley-Davidson products until now.

We have developed a specially formulated synthetic fluid called SYN3. This fluid can be used in Harley-Davidson engines, transmissions and primary chaincases. This product had been exclusively designed for Harley-Davidson and is the only synthetic product tested and certified by Harley-Davidson engineering for use on HD/Buell motorcycles.

The use of a different brand of fluid does not void the one-year, unlimited mileage warranty unless it can be confirmed that the use of such products was the cause of the failure.

Thank you, Mr. Scanlon, for taking the time to write to Harley-Davidson and allowing me to answer your questions.

Sincerely,


Lisa Sagen
Powertrain Customer Service
 
Logged
"We wanna be free to ride our machines without being hassled by The Man!"

Traxxion Dynamics Suspension Rules! "It ain't braggin' if you can back it up!"

"Cause I'm sitting on top of the world!" (zoom in on satellite map in my Profile)

porthole

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 10767
  • Welcome to the Machine

    • CVO1: 2005.3217-45 FLHTCSE2
    • Porthole II

Saw this letter from HD to the Amsoil dude on another site. You should bring this to any dealer that won't use your oil!!! ;)



That was obviously written after the legal department read the MM act.
Logged
:fireman: Duane  :fireman:


MV 2013

1982 LowRider * 1974 XLCH * 1972 Adnoh
You can't control the weather, only how you deal with it

CVOJOE

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2884
  • Life's a journey, why not enjoy the ride?

The Magnuson-Moss Act says that a manufacturer may not require the use of a specific brand of aftermarket product unless it is provided free of charge. So, unless the MOCO, or dealership, starts providing their Synthetic Oil for free, they can do nothing of the sort as far as warranty coverage. As long as whatever oil you're using meets, or exceeds, the requirements, and cannot be proven to be the cause, the manufacturer must cover the failures as outlined in the warranty terms and conditions. Of course the dealerships can probably simply refuse to use the oil you provide, but risk losing your business.You can get some more information here:

http://www.smartsynthetics.com/articles/warranty_laws_learn_the_federal.htm


Here's a rather detailed report on lubes in general (Amsoil backed):
http://www.rv-synlube.com/MC%20Study.pdf

.
« Last Edit: April 04, 2008, 01:06:05 AM by CVOJOE »
Logged
2003 FLHRSEI2. (Sold) :(

Horsepower is how fast you hit a wall.Torque is how far you will take the wall with you.

Capo

  • Sicilian Moto Capo
  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1072
  • Yes it's fast and no you can't ride it!

    • CVO1: FLHRSEI2-SOLD Begrudgingly!
    • CVO2: FLHTCUSE3

Good to know thanks :-\
Logged

Rinehart True Duals
Rich's Custom seat
Zippers T-Max TBW
Stage 1
Wood TW-7H cam
SE Tapered push rods
Extronics HID digital H9 High/Low
Metzler 880's 10K + on the first rear
Howard's Horns
Chrome TP Hinges
JM Antennas
Clearview recurve
Arnott Air Suspension with QA1 shocks
Traxxion AK20's
True Trac
RJ's Original V-Twin Heat shields
WA plate - FLHTSE

Lea

Trapperdog

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2965

    • CVO1: 2007 FLHTCUSE2
    • CVO2: 2009 ST1300 Police
    • CVO3: 2006 ST1300


Thank you for your recent letter requesting information on Harley-Davidson's one-year, unlimited mileage warranty when Synthetic Lubricants are used.


 

[/quote]
What hapened to the 2 year unlimited mileage?
Logged

Chief

  • 5k CVO Member
  • ***
  • Offline Offline
  • Posts: 5919
  • EBCM #4-3/8

What hapened to the 2 year unlimited mileage?

That letter was written in 2003, when Harley still only had a one year warranty. It is 2 years now.

:indian_chief:
Logged

Trapperdog

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2965

    • CVO1: 2007 FLHTCUSE2
    • CVO2: 2009 ST1300 Police
    • CVO3: 2006 ST1300

That letter was written in 2003, when Harley still only had a one year warranty. It is 2 years now.

:indian_chief:
:oops:Oh yea, forgot about them "good old days"
Logged

porthole

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 10767
  • Welcome to the Machine

    • CVO1: 2005.3217-45 FLHTCSE2
    • Porthole II

That letter was written in 2003, when Harley still only had a one year warranty. It is 2 years now.


:oops:Oh yea, forgot about them "good old days"

Yeah, and the 1 year beat my new vehicle limited warrranty on my 74 XLCH, 90 days or 3000 miles :2vrolijk_21:

New crank at 4200 miles :(

Logged
:fireman: Duane  :fireman:


MV 2013

1982 LowRider * 1974 XLCH * 1972 Adnoh
You can't control the weather, only how you deal with it

Trapperdog

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 2965

    • CVO1: 2007 FLHTCUSE2
    • CVO2: 2009 ST1300 Police
    • CVO3: 2006 ST1300

Yeah, and the 1 year beat my new vehicle limited warrranty on my 74 XLCH, 90 days or 3000 miles :2vrolijk_21:

New crank at 4200 miles :(


My new 73 XLCH vibrated alot, the dealer said it was "normal". I tore it apart at 3500 mi and found they forgot to put in piston pin clips in both cylinders! HD would not do anything because I tore it apart. Made a stroker out of it and put it in a ridged frame, my first rat chopper.
As I recal, the rear brake and shift levers were reversed in those days.?
Logged

RJ749

  • SEEG Cult Newbie
  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 10539

    • CVO1: 2006 FLHTCUSE
    • CVO2: 2005 FLHTCSE
    • CVO3: 2002 FXDWG3

Saw this letter from HD to the Amsoil dude on another site. You should bring this to any dealer that won't use your oil!!! ;)

Hoist! 8)

Harley-Davidson Confirms To AMSOIL That The Use Of Synthetic Motor Oils Other Than Harley-Davidson Oil Does Not Void Warranty Coverage


Hey Howie, you some kind of deserter?

We had this info here, you didn't have to cheat on us to find it :huepfenlol2:

http://www.cvoharley.com/smf/index.php?topic=7329.0

And here's the actual letter:  http://www.oilsandlube.com/HDLetter.htm
« Last Edit: April 07, 2008, 11:00:32 AM by Rjob749 »
Logged

SPIDERMAN

  • Guest
Re: HD Says: "use of a different brand of fluid does not void the w.....ty"
« Reply #10 on: April 07, 2008, 11:05:24 AM »

Hey Rog,
            Could I run AMSOIL in my Porsche ? - - - - - - - - - if I had one

" Oh LORD won't you buy me a Mercedes Benz
   My friends all drive Porsches I must make amends "

B B

    PS
         Dear GOD, I'll "settle" for a Porsche
Logged

RJ749

  • SEEG Cult Newbie
  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 10539

    • CVO1: 2006 FLHTCUSE
    • CVO2: 2005 FLHTCSE
    • CVO3: 2002 FXDWG3
Re: HD Says: "use of a different brand of fluid does not void the w.....ty"
« Reply #11 on: April 07, 2008, 11:10:48 AM »

Hey Rog,
            Could I run AMSOIL in my Porsche ? - - - - - - - - - if I had one

" Oh LORD won't you buy me a Mercedes Benz
   My friends all drive Porsches I must make amends "

B B

    PS
         Dear GOD, I'll "settle" for a Porsche

No problem B B, Porsches are delivered with Mob 1 but if you prefer another synthetic have at it.  Those little dry sumped puppies run on all of it.

You'd look good in one too!
Logged

SBB

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 16404
  • Go fast or go home! EBCM member # 2.36 .01%
    • CVO2: 2011.5 SEUC
    • CVO3: 2012 SERG
Re: HD Says: "use of a different brand of fluid does not void the w.....ty"
« Reply #12 on: April 07, 2008, 11:14:22 AM »

No problem B B, Porsches are delivered with Mob 1 but if you prefer another synthetic have at it.  Those little dry sumped puppies run on all of it.

You'd look good in one too!

Hell Roger, he would look good in a Yugo!
But would he fit?

 :nixweiss: :nixweiss: :nixweiss:
Logged

2012      SERG  "Nu Blue"
2018      Goldwing   
2003      HD Electra Glide Classic Silver and Black, of course!                
2 2012   Suzuki Burgmans
2018      Shelby GT350, 963 crank hp, 825 rear wheel hp

SPIDERMAN

  • Guest
Re: HD Says: "use of a different brand of fluid does not void the w.....ty"
« Reply #13 on: April 07, 2008, 11:18:29 AM »

I'm gonna  :jack:

Chip,
       Would love to see your version of Roger's Avatar

B B
Logged

RJ749

  • SEEG Cult Newbie
  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 10539

    • CVO1: 2006 FLHTCUSE
    • CVO2: 2005 FLHTCSE
    • CVO3: 2002 FXDWG3
Re: HD Says: "use of a different brand of fluid does not void the w.....ty"
« Reply #14 on: April 07, 2008, 11:22:50 AM »

I'm gonna  :jack:

Chip,
       Would love to see your version of Roger's Avatar

B B

That'd be a full length movie.........................
Logged
Pages: [1] 2 3  All
 

Page created in 0.285 seconds with 25 queries.