Me either... Ken broke it. 
Ride Safe,
Fired00d
If the link is broke maybe write to customer service asking for clarification? Nah, waste of time. Big companies like that don't take the time to give some joe that visits their site the respect of an answer to straightforward questions. We're just little people to them.
Kind of reminds me of a time a couple years or so ago. The Zippers rep had started showing the company's true colors as to their customer support and in some cases their simple verity. There was a straightforward question I'd asked the guy about oxygen sensors. Just to be pissy he didn't answer me. So I cut and pasted the same question in the same thread a couple days later. Did that a few times before the guy finally got so embarrassed he had to answer. I'm sure if he could've just deleted the whole thing to avoid having to stand up and represent he would have. As was he got a little pissy and the thread later got cleaned up for comity's sake. But the disrespectful nature of a vendor's simple disregard was arbitrary and unseemly. Certainly not what you'd expect.
Fortunately that happened here within this community. While the guy wasn't answering and trying to avoid a citizen of the community I got messages from a couple of mods at the time. Gary and Brian W. Both amazed the guy was behaving as he was and saying, basically, "don't let him get away with it!" Neal even pulled the company's vendor status shortly thereafter because of how they were behaving toward a member (me and others). Mutual respect and support among friends didn't abide or accept such arbitrary, capricious. demeaning disrespect and disregard.
Big companies like HD in the instance cited above will just blow you off. You could be their customer, their friend, someone who has supported them before; wouldn't matter. If it's inconvenient or uncomfortable they'll just blow you off. All I can say is it's such a good thing we're here with the support and the friends that we've got. Because the big guys won't care. The folks who you'd think it would be their duty and their interest to represent and support , even at the cost of a little effort or "face," are instead merely inconveniences. It's a bit sad actually. How skewed must have become their perspective for them to so forget that the client's interest is also the company's? A bit sad. Or at least it should be.
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Topic: Share your funny or inspirational photos here (Read 884103 times)