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[BayouBiker]

 

Just got my Lil' Mermaid, '07 SEUC, back from the NOLA HD. During her 6 day visit, (last month it was 16 days) the repairs done were:

• cylinder base o-rings, front & rear (2nd)
• 'revised' head gaskets, front & rear (2nd)
• other 'top end' parts (2nd)
• tour-pak (bad hinge & liner)
• front turn signals (peeling 'chrome')
• hand grips (no heat)
• gas tank 'check valve' (leaking)

Previously, the seat, battery, & fairing switches (twice) have been replaced.
I think there is something I missed, but this lists the main stuff. (I'm positive the front fender is still good  )

Cumulative days in the shop is 29, not sure of total $ cost of all the repairs.

The LA lemon law states 4 of the same repairs or 90 cumulative days in the shop, but the state I have legal residence and where the bike is registered (WI) law says:
 It has a serious defect the dealer can't fix in four tries, or  It has one or many defects that prevent you from using it for 30 days or more (the 30 days need not be consecutive).

The bike is 9 months old! When I talked to the MoCo corporate office about my case reference #, they seemed nervous when I mentioned the total days at the dealer for repairs.
Then they changed the subject when I mentioned the lemon law statement.

Has anyone had their bike replaced because of the lemon law or is anyone working on it?
Do they replace it with a new model or refund the $$ paid? What about added accessories?   


Well, dealer delivered her last night at 8:15pm, think I'll put on some miles today and see what else goes wrong...   

[skreminegul07]

As I have posted before, there is usually a stated mileage based life of the vehicle which from what I have experienced is 20-25K miles.  A car is 100-125K.  Which means they will refund you the total amount of delivery price - depreciation of mileage.  Which when based on the total life I've mentioned makes it ridiculous to try and go this route.  Check the details first.

[grc]

As I have posted before, there is usually a stated mileage based life of the vehicle which from what I have experienced is 20-25K miles.  A car is 100-125K.  Which means they will refund you the total amount of delivery price - depreciation of mileage.  Which when based on the total life I've mentioned makes it ridiculous to try and go this route.  Check the details first.

Every lemon law I've ever read requires you to pay for actual useage; you need the specifics for the state you're dealing with to make an informed decision.  Some count the mileage as of the first repair, not the last.  This would be helpful in situations like the oil leak where there seems to be an average 5000 mile interval between repairs.  As skreminegul07 pointed out, if your state has a ridiculously low mileage for motorcycle life, unless you have multiple failures very early on you will probably be screwed going the lemon law route.  Much better to consult an attorney and look at other alternatives.

Jerry

[amigo Jorge]

Just got my Lil' Mermaid, '07 SEUC, back from the NOLA HD. During her 6 day visit, (last month it was 16 days) the repairs done were:

• cylinder base o-rings, front & rear (2nd)
• 'revised' head gaskets, front & rear (2nd)
• other 'top end' parts (2nd)
• tour-pak (bad hinge & liner)
• front turn signals (peeling 'chrome')
• hand grips (no heat)
• gas tank 'check valve' (leaking)

Previously, the seat, battery, & fairing switches (twice) have been replaced.
I think there is something I missed, but this lists the main stuff. (I'm positive the front fender is still good  )

Cumulative days in the shop is 29, not sure of total $ cost of all the repairs.

The LA lemon law states 4 of the same repairs or 90 cumulative days in the shop, but the state I have legal residence and where the bike is registered (WI) law says:
 It has a serious defect the dealer can't fix in four tries, or  It has one or many defects that prevent you from using it for 30 days or more (the 30 days need not be consecutive).

The bike is 9 months old! When I talked to the MoCo corporate office about my case reference #, they seemed nervous when I mentioned the total days at the dealer for repairs.
Then they changed the subject when I mentioned the lemon law statement.

Has anyone had their bike replaced because of the lemon law or is anyone working on it?
Do they replace it with a new model or refund the $$ paid? What about added accessories?   


Well, dealer delivered her last night at 8:15pm, think I'll put on some miles today and see what else goes wrong...   

Sorry to hear all the problems that you have had......hopefully it will fine this time......

[Diamondback]

In Texas, the one incident I know of, the money was returned.

[BayouBiker]

From - Wisconsin Lemon Law 218.015-

Accept return of the motor vehicle and refund to the consumer and to any holder of a perfected security interest in the consumer's motor vehicle, as their interest may appear, the full purchase price plus any sales tax, finance charge, amount paid by the consumer at the point of sale and collateral costs, less a reasonable allowance for use. Under this subdivision, a reasonable allowance for use may not exceed the amount obtained by multiplying the full purchase price of the motor vehicle by a fraction, the denominator of which is 100,000 or, for a motorcycle, 20,000, and the numerator of which is the number of miles the motor vehicle was driven before the consumer first reported the nonconformity to the motor vehicle dealer.

Huh?? What?? 

does this mean the bikes mileage life is 20K?
So at 9k, I've used nearly 1/2 the lifetime mileage in 9 months?

[BayouBiker]

Oh yeah-
I just noticed on the service paperwork, this time around, the dealer stated- "diag and repair engine leak- from a new place"   
(I guess it was a new spot from the same, crappy head gasket repair job they did last month...)

and in the parts list- "used top end kit with head gaskets supplied to us by Tech Svc"

[skreminegul07]

From - Wisconsin Lemon Law 218.015-

Accept return of the motor vehicle and refund to the consumer and to any holder of a perfected security interest in the consumer's motor vehicle, as their interest may appear, the full purchase price plus any sales tax, finance charge, amount paid by the consumer at the point of sale and collateral costs, less a reasonable allowance for use. Under this subdivision, a reasonable allowance for use may not exceed the amount obtained by multiplying the full purchase price of the motor vehicle by a fraction, the denominator of which is 100,000 or, for a motorcycle, 20,000, and the numerator of which is the number of miles the motor vehicle was driven before the consumer first reported the nonconformity to the motor vehicle dealer.

Huh?? What?? 

does this mean the bikes mileage life is 20K?
So at 9k, I've used nearly 1/2 the lifetime mileage in 9 months?

BB,
This is what I have posted many times.  Yes at 9000 miles your bike is worth 55% of the purchase price.  That's why no one is using this POC legislation.

[BayouBiker]

BB,
This is what I have posted many times.  Yes at 9000 miles your bike is worth 55% of the purchase price.  That's why no one is using this POC legislation.

Thanks for the info! I just can't imagine the lifetime of a scooter being 20K? My last one went 89K.

I guess I'll just see how high the cost of repair work gets over the next 15 months.
And I'll have to decide about getting the extra 5 yr plan... 

[skreminegul07]

As we approach July 08, the end of the early adopters factory warrantee,  I'm interested in hearing how the extended part of the warranty is handled.  After the two years there is a deductible and pre approval need from the 3rd party underwrites for repairs.  Maybe they won't be as generous when it comes to actually fixing the issue vs. just head gaskets.  Will you be able to get the deductible waived because it is a problem you've already had fixed one or more times?  Of course this will not be as critical if the MOCO actually can find a real fix.

 

[BayouBiker]

I've bought this bike on May 23 2007, so I believe there is still about 15 months left on my 2 yr.... 

this is my 1st new bike, so I have not experienced the 'extended warranty'. I have not purchased it yet.
Any thoughts on yes or no to getting the 5yr plan??

[iski]

I've bought this bike on May 23 2007, so I believe there is still about 15 months left on my 2 yr.... 

this is my 1st new bike, so I have not experienced the 'extended warranty'. I have not purchased it yet.
Any thoughts on yes or no to getting the 5yr plan??

Although I have had no engine issues, I am seriously considering the 5 year extended w----ty.

One major malfunction, and it would pay for itself.

Had one on my 02 RK & it worked out ok - a good deal.

[Hoist!]

Although I have had no engine issues, I am seriously considering the 5 year extended w----ty.

One major malfunction, and it would pay for itself.

Had one on my 02 RK & it worked out ok - a good deal.

5 more years of dealer hell! No friggin way! I found the w......ty to be useless if you don't have a capable dealer to work on your bike, or a factory willing to care enough to quickly own up and fix a problem, and work with the dealer to get it done correctly.

So, I maintain that if you love the bike, FTF, and FTW!!!

Get it fixed yourself, and don't piss your time or money away on HD and their dealers! It's like beating your head against the wall, it feels good when you stop!

But you need a good reliable local indie, or you'll be in the same boat. This chit ain't rocket science, but it's hard to find the right people to take care of your bike. When you find one, stick with them!

Hoist!

[ak]

Ship the Bike to Jim (HD_DUDE) and do a  FIX<FLY<RIDE .It will be prime time here in about 45 days. We could even get some of us to do the break-in-----AK
5 more years of dealer hell! No friggin way! I found the w......ty to be useless if you don't have a capable dealer to work on your bike, or a factory willing to care enough to quickly own up and fix a problem, and work with the dealer to get it done correctly.

So, I maintain that if you love the bike, FTF, and FTW!!!

Get it fixed yourself, and don't piss your time or money away on HD and their dealers! It's like beating your head against the wall, it feels good when you stop!

But you need a good reliable local indie, or you'll be in the same boat. This chit ain't rocket science, but it's hard to find the right people to take care of your bike. When you find one, stick with them!

Hoist!

[iski]

5 more years of dealer hell! No friggin way! I found the w......ty to be useless if you don't have a capable dealer to work on your bike, or a factory willing to care enough to quickly own up and fix a problem, and work with the dealer to get it done correctly.

So, I maintain that if you love the bike, FTF, and FTW!!!

Get it fixed yourself, and don't piss your time or money away on HD and their dealers! It's like beating your head against the wall, it feels good when you stop!

But you need a good reliable local indie, or you'll be in the same boat. This chit ain't rocket science, but it's hard to find the right people to take care of your bike. When you find one, stick with them!

Hoist!

Howie, so far the local dealer has been very fair, and the work has been done satisfactorily going on 7 years now.  I know of some who have problems & go elsewhere, and some who have the same experiences as me.  No major engine malfunctions for my bikes so no history there - anywhere.  From what I have heard, the bikes they have rebuilt here have done ok.  There are several indies here who also do ok work, and quite a few good ones if I head to the NE side of Floriduh.  Frankly, my friends normally get long delays when working with indies on newer bikes, since they are usually not in the loop completely on the latest MoCo palpitations re:engines, computer crap, etc. Takes 'em frickin' forever & sometimes multiple indies 'til they finally get it right. I understand why some go the indie route, & someday that may be me, depending on what happens, but not now. 

Not into racing anymore & not needing a bike that will go 150 mph+ either. If I did, it would sure as hell be something other than a Harley.  So for me, the w-----y is is ok for my riding needs, which include cruising sloooowly to old folks supply emporiums & checking out the new tennis ball bumper color selections they have for the spiffy new walkers.  Well, I'm not quite there yet.   Those Hoverounds are kinda cool though. 

I still like to rip it up on occasion.  Not as much as in the past though. Sometimes justforthehelluvit.  So no radical motors needed here, just a cruiser with enough bark to make me smile when I feel like it.

Not every H/D dealer is lousy.  They are in business to make money, and satisfied customers = more money.  Same is true with indies.  I know of some LOUSY indies & would never take my bike there.  Know of some H/D dealers who have lousy reps as well.  For me, with no major engine mods planed, a w-----y makes sense.  Except I usually do not make sense, and I have given up trying but that's another deal entirely.