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[TORKER07]

I have a SERT that worked when first installed. After my first head gasket was repaired I tried to check the SERT for my latest map and got the message ALDL not responding. I checked everything over and over but was never able to get it to work. I said the heck with it and rode the bike anyway. Well, a couple of hundred miles later the heads blew again and this time the sleeve moved too. I asked the new dealer to check the SERT to make sure the map was installed. I trusted the dealer and now with my bike back I just had the time to check the SERT and guess what?
I still can't get the ALDL message to go away. I'm beginning to think the last dealer reset my ECM and now the SERT won't recognize the ECM. May I be right and if I am what can I do besides buy a new SERT?

Am I on target?

Please chime in on this one!

Tork

[ultrafxr]

I had a communication problem once because I had the engine run switch in the off position.  Ignition must be on and run switch in 'run' position.

[skreminegul07]

The SERT is basically a license key.  It could go bad physically as far as a connector pin, etc.  It can be either cable as well.
Borrow someone's two cables and laptop if you can and eliminte as much as possible.  Ask the dealer to try to hook up to your bike with your SERT.

I'm not sure, maybe someone knows for sure, but has anyone tried to use someone elses SERT on another's bike?  I know they are used only once, but I'm thinking that only unlocks the ECM tuning featureof one ECM.  Just a hunch. 

[Chief]

The SERT is basically a license key.  It could go bad physically as far as a connector pin, etc.  It can be either cable as well.
Borrow someone's two cables and laptop if you can and eliminte as much as possible.  Ask the dealer to try to hook up to your bike with your SERT.

I'm not sure, maybe someone knows for sure, but has anyone tried to use someone elses SERT on another's bike?  I know they are used only once, but I'm thinking that only unlocks the ECM tuning featureof one ECM.  Just a hunch. 

The way the SERT works is that the interface or dongle reads information from the ECM and writes it into the memory of the interface. After that, the information contained in the interface must match the information of the ECM. If they don't match, then they won't talk. I'm sure there is a way to reset the interface, but that is something that will have to be done by someone with different software than is suppplied with the unit.

[kojak]

Is it set on the right data port?

[old wrench]

I have a SERT that worked when first installed. After my first head gasket was repaired I tried to check the SERT for my latest map and got the message ALDL not responding. I checked everything over and over but was never able to get it to work. I said the heck with it and rode the bike anyway. Well, a couple of hundred miles later the heads blew again and this time the sleeve moved too. I asked the new dealer to check the SERT to make sure the map was installed. I trusted the dealer and now with my bike back I just had the time to check the SERT and guess what?
I still can't get the ALDL message to go away. I'm beginning to think the last dealer reset my ECM and now the SERT won't recognize the ECM. May I be right and if I am what can I do besides buy a new SERT?

Am I on target?

Please chime in on this one!

Tork

Bullseye, more than likely thats what happened, the dealer that did it can get your SERT replaced or reset, always carry your little black box when your bike goes in for repair and tell them you have it. Sometimes when they hook up to check stuff it doesnt effect it, but they make one little change and your out the door and its locked behind you.

[skreminegul07]

Why would the dealer replace your ECM.  I don't think the dealer has the ability to change the serial number of the ECM.

[TORKER07]

Yes, the run switch was on.
Yes, the proper Com port was selected.

The thing just won't work and I asked the new dealer to check it and it came back and still doesn't work.

It seems as though the only thing the dealers want to do is DYNO Tune it or at least make me pay for a DYNO tune in order for them to even look at it.

Maybe it's time to switch to an aftermarket ECM but I'm afraid I'll void the warranty.

Tork

[Chief]

Yes, the run switch was on.
Yes, the proper Com port was selected.

The thing just won't work and I asked the new dealer to check it and it came back and still doesn't work.

It seems as though the only thing the dealers want to do is DYNO Tune it or at least make me pay for a DYNO tune in order for them to even look at it.

Maybe it's time to switch to an aftermarket ECM but I'm afraid I'll void the warranty.

Tork

I'd haqve to believe if the dealer can provide you with documentation that they replaced the ECM and that you bought the SERT for THAT bike before the ECM was replaced, you could get the interface reset so it will work with the new ECM. If not, then they should give you a new SERT to go with the new ECM.

[kojak]

Ask them to reload your vin on the ecm. Fixed a similar issue for someone else.

[TORKER07]

First off I would like to thank all that have contributed to this thread.

I think reloading the vin may be the answer to my problem. I don't know how or why the Vin # would be removed except that maybe the tech was a newbie and didn't realize what he did. I got that impression when I talked to him. Since then I started to patronize a new dealer because the old one made to many mistakes, like scuffing the paint, pinching wires and causing radio button shorts etc... As soon as the weather breaks I'll have to go to the new dealer and ask them to reload my Vin into the ECM. If they won't do that I will be searching for a new 3rd Party ECM, I will not pay for another new SERT. 

Any thoughts as to which is best one?

Tork

[Ed Ramberger - One_Screamin_Eagle]

I have a SERT that worked when first installed. After my first head gasket was repaired I tried to check the SERT for my latest map and got the message ALDL not responding. I checked everything over and over but was never able to get it to work. I said the heck with it and rode the bike anyway. Well, a couple of hundred miles later the heads blew again and this time the sleeve moved too. I asked the new dealer to check the SERT to make sure the map was installed. I trusted the dealer and now with my bike back I just had the time to check the SERT and guess what?
I still can't get the ALDL message to go away. I'm beginning to think the last dealer reset my ECM and now the SERT won't recognize the ECM. May I be right and if I am what can I do besides buy a new SERT?

Am I on target?

Please chime in on this one!

Tork

ALDL = Assembly Line Data Link (the grey plug on the bike you plug the SERT into.  If you are getting a no response message it could be a bad pin or wire in the plug, a bad SERT cable (more common), or the run/stop switch off. 

If the dealer can hook up their Digital Tech and see ECM data, it's not the ALDL.  Hope that helps. 

[springer-]

Something to consider ... There are (2) 4 pin connectors on the bike.  They are the same style except only (1) is the data link.  The other is an accessory power plug.

On some models these plugs are somewhat close to each other.  For example, the Acc Power might be under the seat and the Data Link under a side cover only 8 or 10 inches away.  On some, the Data link under one side cover and the Acc Power under the other side cover.  It is important to make sure you are using the correct plug.  Obviously the Acc Power plug will not work.

How to tell them apart?  The Data Link will only have 3 wires going to it.  Probably Gray, Black and Lt Green/Violet stripe.  The Acc Power will have 4 wires going to it. Probably Orange/Red, Black and Red/Yellow.

I have seen this mistake made more than a few times.  The other common problems as mentioned above, Run Switch off, Key switch off.

The VIN number issue is typically related to '01-'03 Delphi fuel injected bikes that had a malformed VIN installed directly from the factory.  This issue can be fixed with the digital tech at the dealer.  The biggest problem is getting them to realize they can fix it.  It requires loading the Stock Factory settings and entering the bikes correct VIN.


An all together different issue is if the ECM needs to be replaced.  I don't have an exact answer but there are 2 schools of thought regarding the SERT with a replaced ECM.

1 - The replacement ECM can have the bike VIN installed and the SERT will work with that ECM since the SERT key "marries" itself to the VIN.

2 - The SERT key doesn't actually "Marry" itself to the VIN but rather a Serial number of the ECM.  The SERT software then returns the VIN from the ECM.  If a New ECM is installed, it has a different Serial number even though the correct VIN was installed the SERT will not work.

I have not had the chance to personally test either of these theories so I can not say which one is correct.  I have heard (here-say) others make claim to both and I do not believe both can be correct.

[springer-]

If they won't do that I will be searching for a new 3rd Party ECM, I will not pay for another new SERT. 

Any thoughts as to which is best one?

Tork

Personally I feel the Stock Delphi ECM and the SERT are the BEST combination available, bar none.  The Stock Delphi ECM is among the most sophisticated and well build units available on any motorcycle today.  All the aftermarket offerings fall short in one category or another.

If you want some help trying to troubleshoot your SERT issues, PM me and I will send you my phone number.  Don't know if it will help but i'll try.

[rednectum]

Something to consider ... There are (2) 4 pin connectors on the bike.  They are the same style except only (1) is the data link.  The other is an accessory power plug.

On some models these plugs are somewhat close to each other.  For example, the Acc Power might be under the seat and the Data Link under a side cover only 8 or 10 inches away.  On some, the Data link under one side cover and the Acc Power under the other side cover.  It is important to make sure you are using the correct plug.  Obviously the Acc Power plug will not work.

How to tell them apart?  The Data Link will only have 3 wires going to it.  Probably Gray, Black and Lt Green/Violet stripe.  The Acc Power will have 4 wires going to it. Probably Orange/Red, Black and Red/Yellow.

I have seen this mistake made more than a few times.  The other common problems as mentioned above, Run Switch off, Key switch off.

The VIN number issue is typically related to '01-'03 Delphi fuel injected bikes that had a malformed VIN installed directly from the factory.  This issue can be fixed with the digital tech at the dealer.  The biggest problem is getting them to realize they can fix it.  It requires loading the Stock Factory settings and entering the bikes correct VIN.


An all together different issue is if the ECM needs to be replaced.  I don't have an exact answer but there are 2 schools of thought regarding the SERT with a replaced ECM.

1 - The replacement ECM can have the bike VIN installed and the SERT will work with that ECM since the SERT key "marries" itself to the VIN.

2 - The SERT key doesn't actually "Marry" itself to the VIN but rather a Serial number of the ECM.  The SERT software then returns the VIN from the ECM.  If a New ECM is installed, it has a different Serial number even though the correct VIN was installed the SERT will not work.

I have not had the chance to personally test either of these theories so I can not say which one is correct.  I have heard (here-say) others make claim to both and I do not believe both can be correct.

springer, keep this up and you will inadvertedly teach folks how to hack the SERT. i get PM's about this all the time, but i dont want to do time.

how you been anyway, new business keeping you busy? still waiting on you and bean to show up for yallls redneck lessons.

dennis