I can remember Bert Baker at Sturgis.. after he rode my bike he came back and admitted it was REALLY noisy. He looked me in the eye, shook my hand and told me "don't worry, I will take care of this for you, we're working on a fix for it and you will get it at no additional charge." He kept my money (around 3 grand if I recall) and I never heard from him again for the next few years. To blame it on his business growing too fast and having too many employees is a poor excuse. I told him at Sturgis last year, that I would tell anyone who would listen how poorly he handled the problem I sold the tranny to my neighbor in Tampa for a crisp one hundred dollar bill in the wooden case.
The true test of a business is how they handle problems when they come up. I sell copiers for a living and it's easy when they work like they should. It's how we react when we have problems and how well we take care of our customers that determine what kind of company we are.
I see articles in bike magazines all the time about Baker transmissions and how great they are.. I have written several loetters to the magzines but I guess they don't want to pee off one of their advertisers. I'm here to tell you, don't believe the hype... buy from Bert Baker at your own risk.
Ken S. (whew... I feel better.)
Anger management
I was sitting at my desk when I remembered a phone call I'd forgotten to make.
I found the number and dialed it.
A man answered, saying 'Hello.'
I politely said, 'This is Chris.
Could I please speak with Robyn Carter?'
Suddenly a manic voice yelled out in my ear 'Get the right f*** ing number and the phone was slammed down on me.
I couldn't believe that anyone could be so rude.
When I tracked down Robyn's correct number to call her, I found that I had accidentally transposed the last two digits.
After hanging up with her, I decided to call the 'wrong' number again.
When the same guy answered the phone, I yelled 'You're an asshole !' and hung up. I wrote his number down with the word 'a*shole' next to it, and put it in my desk drawer. Every couple of weeks, when I was paying bills or had a really bad day, I'd call him up and yell, 'You're an a*shole!'
It always cheered me up.
When Caller ID was introduced, I thought my therapeutic a*shole calling would have to stop.
So, I called his number and said, 'Hi, this is John Smith from the telephone company.
I'm calling to see if you're familiar with our Caller ID Program?'
He yelled 'NO!' and slammed down the phone.
I quickly called him back and said, 'That's because you're an a*shole!' and hung up.
One day I was at the store, getting ready to pull into a parking spot. Some guy in a black BMW cut me off and pulled into the spot I had patiently waited for. I hit the horn and yelled that I'd been waiting for that spot, but The idiot ignored me. I noticed a 'For Sale ' sign in his back window, so I wrote down his number.
A couple of days later, right after calling the first a*shole (I had his number on speed dial),
I thought that I'd better, call the BMW a*shole, too.
I said, 'Is this the man with the black BMW for sale?'
He said, 'Yes, it is..'
I asked, 'Can you tell me where I can see it?'
He said, 'Yes, I live at 34 Oaktree Blvd , in Fairfax . It's a yellow rambler, and the car's parked right out in front.'
I asked, 'What's your name?' He said, 'My name is Don Hansen.'
I asked, 'When's a good time to catch you, Don?'
He said, 'I'm home every evening after five.'
I said, 'Listen, Don, can I tell you something?'
He said, 'Yes?'
I said, 'Don, you're an a*shole!'
Then I hung up, and added his number to my speed dial, too. Now, when I had a problem, I had two a*sholes to call.
Then I came up with an idea.
I called A$$hole #1.
He said, 'Hello.'
I said, 'You're an a$$hole!'
(But I didn't hang up.)
He asked, 'Are you still there?'
I said, 'Yeah.'
He screamed, ' Stop calling me!'
I said, 'Make me.'
He asked, 'Who are you?'
I said, 'My name is Don Hansen.'
He said, 'Yeah? Where do you live?'
I said, 'A$$hole, I live at 34 Oaktree Blvd , in Fairfax, a yellow rambler,
I have a black Beamer parked in front.'
He said, 'I'm coming over right now, Don.
And you had better start saying your prayers.'
I said, 'Yeah, like I'm really scared, a$$hole,' and hung up.
Then I called A$$hole No. 2.
He said, 'Hello?'
I said, 'Hello, a$$hole .'
He yelled, 'If I ever find out who you are...'
I said, 'You'll what?'
He exclaimed, 'I'll kick your a$$,'
I answered, 'Well, a$$hole, here's your chance.
I'm coming over right now.'
Then I hung up and immediately called the police, saying that I lived at 34 Oaktree Blvd , in Fairfax , and that my gay lover was on his way over to kill me.
Then I called Channel 9 News about the gang war going down on Oaktree Blvd. In Fairfax .
I quickly got into my car and headed over to Fairfax . I got there just in time to watch two a$$holes beating the crap out of each other in front of six cop cars, an overhead news helicopter and surrounded by a news crew.
NOW I feel much better.
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Topic: Harley 6 to Baker 7 (Speeds) Tranny Upgrade (Read 5512 times)