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Author Topic: CVO 110 Engine "Product Improvement Campaign" Data Only Here!  (Read 47954 times)

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Twolanerider

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #105 on: August 26, 2008, 10:26:35 PM »

I stopped by the dealer today. As usual it was around closing time so most everyone had gone. I spoke to the mechanic about 0905 and what was entailed then spoke to the service writer. This is where it gets interesting. She told me that I needed go get "on the list" (literally) in order for them to order the parts for me. These parts were only coming one set at a time. There were five people ahead of me on the "list". The first set had not yet come in and after the first bike was complete they could order the next set. The sets were both 0905 and 0906. So whether it was gaskets and heads (0905) or just gaskets (0906) everyone was on the same "waiting" list. I guess I should be thankful I didn't need it done in a hurry!

AJ, first reaction is to say: "What a crock.  How do 'schedule' failure and factory mandated replacement."

However....  Looking to give any potential benefit of the doubt here.  Do you suppose they're concerned the "fix" won't in fact be a fix and are hoping that dribbling them out one at a time might let them know what to expect for future bikes?

Or are they just arrogant dipsticks?
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sadunbar

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #106 on: August 26, 2008, 10:30:22 PM »

AJ, first reaction is to say: "What a crock.  How do 'schedule' failure and factory mandated replacement."

However....  Looking to give any potential benefit of the doubt here.  Do you suppose they're concerned the "fix" won't in fact be a fix and are hoping that dribbling them out one at a time might let them know what to expect for future bikes?

Or are they just arrogant dipsticks?

It would seem individual dealers are making up their own rules of implementation...  and as usual, the communication amongst the dealers and the MOCO is poor.  My local dealer of choice is not encumbered by the "one at a time" process...   :nixweiss:
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hard10

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #107 on: August 26, 2008, 10:32:51 PM »

AJ, first reaction is to say: "What a crock.  How do 'schedule' failure and factory mandated replacement."

However....  Looking to give any potential benefit of the doubt here.  Do you suppose they're concerned the "fix" won't in fact be a fix and are hoping that dribbling them out one at a time might let them know what to expect for future bikes?

Or are they just arrogant dipsticks?

Don, I would answer that as: "D", all of the above.

Gone Fishin'

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #108 on: August 26, 2008, 10:51:53 PM »

I stopped by the dealer today. As usual it was around closing time so most everyone had gone. I spoke to the mechanic about 0905 and what was entailed then spoke to the service writer. This is where it gets interesting. She told me that I needed go get "on the list" (literally) in order for them to order the parts for me. These parts were only coming one set at a time. There were five people ahead of me on the "list". The first set had not yet come in and after the first bike was complete they could order the next set. The sets were both 0905 and 0906. So whether it was gaskets and heads (0905) or just gaskets (0906) everyone was on the same "waiting" list. I guess I should be thankful I didn't need it done in a hurry!
To me this is obviously a tactic of the dealer to keep the work on the warranty issues to a minimum level in the shop. Many other dealers seem to have no problems in getting the parts in multiples, if they have several customers with 110 work at hand. This work will have to be done in any case, so why not drag it into the autumn, and do parts and accessories installs during riding season. The dealer may even think he's doing a service to other customers by not "clogging" his shop with the 110 campaign work. Bah!
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ox666

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #109 on: August 26, 2008, 11:02:26 PM »

You blokes are so lucky.  Down here owners aren't even being written to and dealers are being told not to do anything unless an actual problem exists.  Well this mushroom aint waitin'.
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ultrafxr

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #110 on: August 26, 2008, 11:14:24 PM »

Sure sounds like your dealer is trying to limit his warranty work AJ.  From everything I know/read/learned the parts are vin specific so order must be placed against your vin but I had no problem getting my 0905 parts ordered and they are in awaiting my appointment next week.  Bad enought getting jerked around my the moco without the dealers taking up where they left off.  Good luck.
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hard10

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #111 on: August 27, 2008, 12:54:58 AM »

Sure sounds like your dealer is trying to limit his warranty work AJ.  From everything I know/read/learned the parts are vin specific so order must be placed against your vin but I had no problem getting my 0905 parts ordered and they are in awaiting my appointment next week.  Bad enought getting jerked around my the moco without the dealers taking up where they left off.  Good luck.

I'm still trying to decide if the waiting should be an issue to me or not. Right now everything seems to be ok & I don't want anything to happen to screw up my trip to MV08! I have already lost a trip to MBBW this year because of this bike and if anything happens to mess up MV08 I'm going to blow a gasket!

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #112 on: August 27, 2008, 02:19:08 AM »

I'm still trying to decide if the waiting should be an issue to me or not. Right now everything seems to be ok & I don't want anything to happen to screw up my trip to MV08! I have already lost a trip to MBBW this year because of this bike and if anything happens to mess up MV08 I'm going to blow a gasket!
You should not let this issue spoil any riding fun. Many people on this site have ridden hundreds, even thousands of miles with a leaking gasket. On the other hand, the story does tell you something about your dealer.

Ride safely,
Louis
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ROADROD

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #113 on: August 27, 2008, 05:13:40 PM »

AJ..i won,t name any dealers but i had mine done about sixty miles north of you..no problem getting parts and bike was done in 2 days.....
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hard10

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #114 on: August 27, 2008, 07:37:13 PM »

AJ..i won,t name any dealers but i had mine done about sixty miles north of you..no problem getting parts and bike was done in 2 days.....

Now you tell me  ;D.
I know I could go elsewhere but like I said, I'm still thinking about doing this after MV08.
Mike, are you & the MRS. coming?

Eqcons

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #115 on: August 27, 2008, 09:24:17 PM »

You blokes are so lucky.  Down here owners aren't even being written to

Same up here!

Jim
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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #116 on: August 28, 2008, 12:22:48 PM »

Now you tell me  ;D.
I know I could go elsewhere but like I said, I'm still thinking about doing this after MV08.
Mike, are you & the MRS. coming?
AJ..have to miss mv08..better half is having a alumni party that weekend that i can not get out of ..it sure sounds like i am going to miss a lot of fun though...
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mspeedbishop

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #117 on: September 06, 2008, 04:49:13 PM »

 :apple: :pepper:
i have an 07 FLHX P&A 110 purchased in very early 07.  The only non HD parts are V&H duals,  Rinehart slipons and TMax.  Ran sweet until March April 08 when I started seeing high Oil Temps (have the guage replacing the air temp) and low oil pressures - but only after riding 60-100 miles,  therefore difficult to duplicate.  Had some bad episodes,  engine started shaking and no torque and eventually would plain old STOP RUNNING..... at least 3 episodes towed into the shop with them offering no salitne solution unless I offered an idea....

Had at least 6 (probly more like a dozen) visits to dealer on this - all with resulting reports like, "running within spec" "cant duplicate problem" "customer has tuned a lean condition".... this is my 1rst HD and my 1rst EFI experience (I've taken apart and rebuilt and restored a 1rst gen camaro - so im not completely lost with a wrench although no wizard either.....) - they had me believing my tunes were snafu'd,  despite 9+ months of succesful tunes previously,.... (they sell and install TMAX but dont even have the software to check the diags - hmmmmm)  eventually got a zippers tech to visit their shop.... he modified my tune,  but not siginificantly per his report... and one O2 sensor was physically impinged - we replaced them on my dime to ensure that they were sensing correctly and.,.... then this recall appeared on this site

I brought it to the dealer,  (he didnt even know about it) and presented that I should get the heads as well since I run full upper and lower fairings and tourpak analogous to Ultra - they said no - gaskets only,.... and while waiting for the set to arrive - I developed rear cylinder leak....  they performed the enhancement and never asked me if that or the zippers collaboration affected my problem....

so i put electrical tape over the oil temp guage and figgered... maybe this is just the way these bikes run,  it'll either get me 900 miles to Milwaukee ,  then back for 105 or not.....  1rst tank o gas i knew it wasnt runnin right, next tank of gas 90 MPH for the whole tank - next rest stop pulled in smokin, motor drenched with oil percolating out the crank position sensor - HOG picked me up and a dealer 300+ miles from home got my wife and i a loaner and we carried on - they are installing a new CVO 110 crate and I will pick up when done,  and I will know once and for all by the time i am home if it was the motor or the tune - but I now am reasonably sure that it was the CPS that was fissured/flawed and micro flexing at full warmth throwing off timing and causing detonation and overheating - If I learn otherwise I will report back - very dissapointed in my dealer that they dismissed me as a difficult customer and FOS on my problem's existance,  I'll now have to log 1200 extra miles returning the loaner last week and picking up my bike next week - but - i DO GET my new motor which I had asked the moco for also with no results - also the moco rep sez that the crank runout spec is NOT .012 but couldnt explain it,  used some sematics to dance around it  - and OBTW no motor has a crank runout spec greater than .005 - try to find one,  not even a skidoo or a flathead ford

I'm not mentioning either of the dealers names until the egg hatches - then I'll read the riot act to mine and spread some good press for the one that granted the fix and the loaner gratis.....

I understand some products have issues, thats OK if you deal with it amenably  - but its a lotta money to be treated like a chump

p.s. my wife was a real sport about taking a failed 900 mile test and tune ride - her first....
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igofar

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #118 on: September 06, 2008, 05:46:18 PM »

Sounds like a failed oil pump due to crank runout doesn't it guys?

Good idea on running it until HD had no choice but to agree there is "something" wrong!!

Brad
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GerardDyna

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Re: CVO 110 Engine "Product Improvement Campaign" Data Only Here!
« Reply #119 on: August 19, 2010, 04:15:46 AM »

Hello everyone,
I know this is an old thread. I am waiting for my 2008 Dyna SE 105th anniversary to be delivered from the dealer I have a question. As the Dyna only has less than 1900 miles on it I am not sure if the recall has been done. I have asked to dealer to check and do the fix if necessary, but they haven't reacted to me back yet. I expect it has been done in the past, but if not the case, I think that they are not particularly interested to do the work because the recall action has been dealt with 2 years and also the want to deliver the Dyna with little work on it (the bike is new!). Also I am not really interested to wait for weeks to get my Dyna because the dealer is completely booked for service.

Could you advise me: let the fix done NOW or can I do it later during winter interval when the dealer has more time?

Thanks,

Gerard
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