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Author Topic: Did you know?  (Read 1918 times)

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neanderpaul

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Did you know?
« on: June 14, 2005, 03:56:15 PM »

...that the MoCo owns your sheet metal?

I just got the bike back from Boston Harley (who are looking for people in sales, service parts...if you're in the area and looking for a job). Funniest thing.

The tech was told not to return my "take off" tank to me.  Said that Harley occasionally requests that they be returned to the factory so that fraudulent CVO bikes don't end up in the marketplace.

I was told that the FXRs are the easiest to forge, and that, due to their limited production, fetch a nice price.

Has anyone else heard of this? I found it interesting to say the least.
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naitram

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Re: Did you know?
« Reply #1 on: June 14, 2005, 04:14:31 PM »

never heard of such a thing. you ( insurance ) paid for a new tank. if it was any other bike you would get to keep your old sheet metal.

gald to hear your bikes ready for laconia though
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:cool26: naitram...


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neanderpaul

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Re: Did you know?
« Reply #2 on: June 14, 2005, 04:21:08 PM »

Quote
never heard of such a thing. you ( insurance ) paid for a new tank. if it was any other bike you would get to keep your old sheet metal.

gald to hear your bikes ready for laconia though


I never said I didn't get it back ;)

Yeah...it's tightened up nicely.

New directionals front and rear...all new pegs...larger headlight...tanks looks flawless...they tightened up the exhaust clamps so the rattles are less.

Went with a different billet mirror though. Not sure I dig them yet.  They're the circular billets as opposed to the rectangular/ovals.

They look bad ass though....

I'm stoked it's all set to go!
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shovelhead71

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Re: Did you know?
« Reply #3 on: June 14, 2005, 06:38:24 PM »

don;t mind me - I believe you are describing "restricted" components" meaning that if it has a specific bike component on it such as tank/fender/etc from a specific list of bikes you have to return a part to get a replaecment part - emblems and such are also covered under this - sometimes if it is a tank - returning the emblems will satisfy them - wrech your frame - it is cut up and the neck bearing the vin number is returned for a new one - dealers are hit hard with charges/fees if they are not returned - if a repair on an engine reqires cases - old cases are returned - 03 silver/gray fall into this category also
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tony1968

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Re: Did you know?
« Reply #4 on: June 14, 2005, 08:52:17 PM »

Yeah I knew I had to buy a new tank insert and they wouldnt order me one until I brought the old one in.
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JCZ

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Re: Did you know?
« Reply #5 on: June 14, 2005, 09:04:46 PM »

Quote
...that the MoCo owns your sheet metal?

I just got the bike back from Boston Harley (who are looking for people in sales, service parts...if you're in the area and looking for a job). Funniest thing.

The tech was told not to return my "take off" tank to me.  Said that Harley occasionally requests that they be returned to the factory so that fraudulent CVO bikes don't end up in the marketplace.

I was told that the FXRs are the easiest to forge, and that, due to their limited production, fetch a nice price.

Has anyone else heard of this? I found it interesting to say the least.



Many of you that have been around here for awhile know that I have a friend that works in management at HD on Jeanua Ave. in Milwaukee.   During the 100th anniv. he told me that if the wife and I made it back there he'd give us a personal tour of the whole headquarters office building.  Couldn't pass up an opportunity like that.  We even got to go into Jeff Bleustein's (sp?) office!

Anyway, one of the first things that I noticed is that once inside the building, there aren't any many doors........instead many, many cubicles made out of file cabinets.  I'm 6'4" so I could see all the way through the building, looking over the top of the file cabinets.  I noticed that every single file cabinet had a gas tank of various models and colors sitting on top of each file cabinet.

I asked about the many fuel tanks and some quite old.  He explained to me that when they replace a fuel tank on warranty they have to get the old tank back.  For liability reasons, they can not allow the chance of the defective tank accidentally ending up back in use.  They started acquiring all these used tanks that basically had no other purpose so they decided to use them for art, to add a little color to the otherwise bland looking office building.  Just never realized at how many different colors, designs, etc. HD has used over the years but I thought I was at a big kids easter egg hunt. [smiley=laugh.gif]
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neanderpaul

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Re: Did you know?
« Reply #6 on: June 15, 2005, 01:15:39 AM »

Well...I paid a LOT of money for this "custom paint", and really that's what they're getting you for...the paint and emblem.

My plan "was" to have the old, scarred tank repaired, and painted up exactly as the OEM, and then hold on to it in case of future stupidity.

I have a guy that swears he can match the paint. I wanted to use him originally, but worried that he'd f*ck it up, and I'd be left with no real tank for the bike.

So, figuring insurance was picking it up anyway, I figured I could wait to get the new tank from the MoCo, and then send the old one out for work.

I was extremely suprised to hear that they wanted it back. My impression was that "take off" parts belonged to the owner unless surrendered when the bike's picked up.

Of course the dealers always make out because very few people are prepared to load up their sled with a bucket o' parts when they get the new shiny bike back.

At a cost of $800 for a friggin' gas tank with a proprietary paint job, I'm taking it.

(If they'd let me of course...which they're not supposed to do) [smiley=huepfenlol2.gif]

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Twolanerider

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Re: Did you know?
« Reply #7 on: June 18, 2005, 06:52:32 PM »

What you're describing with a take-off is somewhat different than JC's description for warranty replacement items.  When an item is replaced under warranty the manufacturer or other warranty agent is buying the new part (not you) and for that reason and a variety of others has rights to the old one.  In a purely "take-off" circumstance or for a non-warranty failure you (or your insurance company) are buying the parts, you own the bike to begin with, no warranty repair, core or other follow up considerations are involved, so the old parts are yours.

So far as the "special" CVO parts are concerned; some of the stuff they say they'll not release without the old part they will in fact release with an affidavit of ownership or some other statement of loss.  Even if they wouldn't, however, you wouldn't necessarily have a (legal) gripe.  They don't have to sell up the parts after all.  We assume they want to sell us parts.  But beyond the responsibilities of warranty they can put stipulations on some types of parts sales that a buyer has to agree to or simply not buy.  It ain't necessarily cool, but it's legal.
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porthole

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Re: Did you know?
« Reply #8 on: June 19, 2005, 07:18:46 AM »

Are motorcycles different from automobiles?
Manufacturers are "required" by federal law to have parts available for the consumer 10 years after the model year.

It just isn’t right that if you want to buy a part that you have to give them the old part. Last I checked there was no price discount for turning in the old part.

Granted, being a CVO owner I don’t want to see a bunch of fakes out there lowering the value of mine, but say I have a small blemish on my derby cover (which I do) and I want to replace it. With a serial number registered in my name I should be able to buy a new part and keep my “owned” part and hang it on the wall with the rest of my trinkets.

This stinks. I am still trying to get the Fat Boy insert for the tear drop air cleaner. All of the other parts are readily available except for that silly little $10 part.

If the bike was in an accident, as the owner you have a right to have it repaired by the shop of your choice. This policy makes it difficult fro the private shops as well.

I wonder what the legality is of a manufacturer requiring you to return a part that non CVO part buyers do not have to return. Gas tanks maybe, but that is it. Also in the automotive world, gas tanks were not returned under warranty due to the obvious hazard.
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Twolanerider

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Re: Did you know?
« Reply #9 on: June 19, 2005, 01:15:50 PM »

Quote
Are motorcycles different from automobiles?
Manufacturers are "required" by federal law to have parts available for the consumer 10 years after the model year.


No Porthole, the basic rules apply.  It's been a long time since I had to look up the statutory language on the difference but I seem to remember a difference based on number of manufactured units and I think the requirement for HD would seven years.  But don't take that as gospel without looking it up.

What you have to remember though is that just because they make it available doesn't mean that the availability might not have some guideline or restriction.  Also, just because they attempt to impose that guideline or restriction doesn't absolutely mean there's not some way around it.

I found out when my tour pak got stolen/borrowed/liberated that the tour pak lid did not have any limitations or exclusions but the body did.  Granted, the lid is multi colored with all the stripe work and the base is just one color.  So it seems counter intuitive.  But that's the way they did it.  The emblem on the lid, however, was limited.  They wanted the old emblem.  Obviously I didn't have it.  They'd then said they'd take an affidavit that I didn't have it or a police report detailing the loss (along with my VIN to show ownership to begin with).  So they would have supplied the part.  They are making it available to an owner.  They're just doing it with a few provisos thrown in....

It's a pain.  But I don't think it's illegal.
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porthole

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Re: Did you know?
« Reply #10 on: June 19, 2005, 10:05:48 PM »

Quote
It's a pain.  But I don't think it's illegal.


Don,

I know, but..............

Just because it is not wrong doesn't mean that it is right.
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Twolanerider

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Re: Did you know?
« Reply #11 on: June 19, 2005, 11:42:05 PM »

Quote

Don,

I know, but..............

Just because it is not wrong doesn't mean that it is right.


Amen to that Brother Porthole.  Amen to that!

Y'know what?  That little lesson you so succinctly posted should be on a poster on the wall at HD's corporate customer service and in a lot of dealerships.  
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neanderpaul

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Re: Did you know?
« Reply #12 on: June 20, 2005, 07:52:59 AM »

Quote
What you're describing with a take-off is somewhat different than JC's description for warranty replacement items.  When an item is replaced under warranty the manufacturer or other warranty agent is buying the new part (not you) and for that reason and a variety of others has rights to the old one.  In a purely "take-off" circumstance or for a non-warranty failure you (or your insurance company) are buying the parts, you own the bike to begin with, no warranty repair, core or other follow up considerations are involved, so the old parts are yours.

So far as the "special" CVO parts are concerned; some of the stuff they say they'll not release without the old part they will in fact release with an affidavit of ownership or some other statement of loss.  Even if they wouldn't, however, you wouldn't necessarily have a (legal) gripe.  They don't have to sell up the parts after all.  We assume they want to sell us parts.  But beyond the responsibilities of warranty they can put stipulations on some types of parts sales that a buyer has to agree to or simply not buy.  It ain't necessarily cool, but it's legal.


Well...I understand that, but then I shouldn't have to pay my surcharge.

I pay X amount per year to insure my bike. I also pay the duductable (sp?), and yes...am assessed a charge for the next few years which...OH MY..just about equals the cost of the repairs of the bike when you avg. it out per year, and divide.

I bought those parts. They're mine.

And it also raises a question: Is it insurance, or is it a financed repair contract where you pay nothing but interest up front unless you actually have an accident?



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