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Author Topic: worse to worst...help!  (Read 3952 times)

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yelladeuce

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worse to worst...help!
« on: June 22, 2005, 06:06:01 PM »

Help! My 2004 se deuce locked up. Thats right 3400 miles and the motor went south. 70 mph, high gear, down hill at night. Well after i slid 126 feet i got it stopped with little damage. My dealer went to work... The problem was a broken race on the main crank bearing. Dealer said he had never seen any thing like it. Said harley would replace entire motor. Great! Right? well check this out....a week and a half later they call and said they got the motor in but it was wrong. Said they got a 103 instead of a 95 with my vin number on it so they had to send it back to be crushed. Another week and new motor comes in and everything is right or so it seems. Four days later my bike is ready. I go to pick it up, it looks great, sounds great and seems to run ok. They put fifty miles on new motor making sure it was correct. Well i got on and started the 60 mile journey home keeping a reasonable speed and check on rpm to break in new motor as per dealer instructions. Then after i clocked the 150 mile mark i rode as usual. Right off the bat it seemed less powerful. Well the the big test. Called my buddy to bring out his bike to ride. He has a 2005 dyna and we have riden about 2500 miles togeather in the past. He is very familiar with my tailights as he has tested his bikeagainst mine many times. To start from 30 mph kickdown he pulled about  6 bike lengths on me. This can't be right so we went from a roll... by top of third gear he had 12-15 bike lengths on me. What the hell this a stock dyna against a 1550 se deuce. Dealer says needs to be broke in more and maybe it will be stronger, i say bs. Any ideas?
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JCZ

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Re: worse to worst...help!
« Reply #1 on: June 22, 2005, 08:07:04 PM »

Yella that's a sad state if your suspicions are correct.  In the meantime while you're clocking the 1000 miles to get it dynoed, try to collect all the SED dyno sheets that you can.

You other SED owners may want to email him your dyno sheet (easier for him to print from) to support him with his claim.  

To bad you couldn't have kept the 103" with your VIN number on it. [smiley=nixweiss.gif]  You'd have been real happy with that in a light bike like the Deuce.
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110tHunDer

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Re: worse to worst...help!
« Reply #2 on: June 22, 2005, 11:48:35 PM »

Maybe you got a regular old 88"?  There are no external markings (like the "Screamin' Eagle 103" script on the strokers) that identify the motors in the '03 SEDs as anything special to my recollection, right?  Maybe someone put the wrong engine in the wrong slot in the high-rise and then they picked it out and sent it to you.  Happend with the 103" you got, right?
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yelladeuce

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Re: worse to worst...help!
« Reply #3 on: June 23, 2005, 01:32:44 AM »

Yea I am thinkin it maybe an 88.  Another thing I noticed and brought to dealers attention is the rev limit is now at 5800. On the original motor it was 6200. Dealer checked into it and called me back and said that my original was 5600. I am beginning to think I know more about my bike than the dealer.
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Twolanerider

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Re: worse to worst...help!
« Reply #4 on: June 23, 2005, 01:43:22 AM »

Quote
I am beginning to think I know more about my bike than the dealer.



Unfortunately that is just about always a safe bet.
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e4seter

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Re: worse to worst...help!
« Reply #5 on: June 23, 2005, 02:08:35 PM »

I went through the same thing last fall.  My 02 SE SERK blew out the rear inner cam bearing and trashed the motor.  The numbers matching 95" motor they sent did not run right with my ECM.  low on power.  When the dealer pulled the cam cover they found Harley shipped a 95" stage I with stock cams instead of a Stage II with the SE 203 cam.

After the cam swap the motor was strong.
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MAVERICK

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Re: worse to worst...help!
« Reply #6 on: June 26, 2005, 11:37:50 AM »

MAN THAT JUST AINT RIGHT  [smiley=confused5.gif]  [smiley=shocked2.gif] [smiley=oops.gif]
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Tonys

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Re: worse to worst...help!
« Reply #7 on: June 26, 2005, 11:12:17 PM »

Quote
MAN THAT JUST AINT RIGHT  [smiley=confused5.gif]  [smiley=shocked2.gif] [smiley=oops.gif]


I think Maverick is in a rut...wordwise...I have read several threads and the same exact message appears in all of them..r u trying to see if anybody catches you? [smiley=laugh.gif]
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MAVERICK

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Re: worse to worst...help!
« Reply #8 on: June 27, 2005, 08:26:01 AM »

Quote

I think Maverick is in a rut...wordwise...I have read several threads and the same exact message appears in all of them..r u trying to see if anybody catches you? [smiley=laugh.gif]


YOU CAUGHT ME AND I PLEAD THE FIFTH. ALL I CAN SAY IS RIDE IT LIKE YOU STOLD IT. [smiley=oops.gif] [smiley=laugh.gif]
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Life is too short. I like to slide in sideways whenever I can with a marqarita in one hand and a fine babe ridin bitch, screamin Oh!! what a ride!!

Remember ride it like you stole it and bone it like you own it !!!

yelladeuce

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Re: worse to worst...help!
« Reply #9 on: July 28, 2005, 10:41:38 PM »

update... well the dealer said there is nothing wrong with my bike. i put 300 more miles as suggested by the dealer. so i called moco and got the rudest, no let me refrase, i talked to the biggest bitch i have ever spoke to. she was beyond rude and she was decided of my outcome before i said hello. i have talked to customer service before and was very impressed but i guess this time i got the hotline straight to hell. she told me an area rep had riden my bike and there was nothing wrong. i told her that my friends electra glide would out run me. she then said i was racing the bike and was going to void my warranty. when i suggested that they look at my bike again she said they had years of experience and were sure my bike was fine. she could not explain why my 95cu screamin eagle could be passed by any 88 on the road. even baggers! she also could not explain why my rev limit had changed from 6200 to 5800.i asked for her supervisor, she told me there was no supervisor for me to talk to. all she could say was to pick up my bike there was nothing wrong with it. HER NAME IS CINDY JUST IN CASE YOU EVER CALL IN. she kept saying i was racing the bike and the service manager from the dealer told her i told him this. i asked her to stop being so rude to me and told her that i did not tell the service manager i was racing. she continued  to repete over and over. i interupted and told her that if she continued to put words in my mouth i would consider legal council. at that point she said mr young, we will not warranty your bike, we will not send the rep out to look at it again and you can just talk to our legal dept. then she hung up on me! I never once spoke loudly or cussed or behaved anyway but proffessional. i am not believing that i spent 30 grand on a bike and they treat me like that. i am very dissapointed ...........
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Twolanerider

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Re: worse to worst...help!
« Reply #10 on: July 28, 2005, 10:47:28 PM »

That is, at it's not atypically arrogant, the Motor Company we all know exists and hold to our bosom.  Unfortunately your immediate agent for any work done is the dealer that already started the work.  An arbitrator (if he's any good) is going to want confirmation before any decision is rendered.  So ask the dealer if he'll accept arbitration.  If he does you'll likely get the motor looked at as a way to confirm or disprove the diagnosis.  If the dealer won't accept arbitration than take his ass to civil court and he'll already be a leg down.
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yelladeuce

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Re: worse to worst...help!
« Reply #11 on: July 29, 2005, 01:27:50 AM »

two lane... explain this arbitration a little more. i am desperate for a solution. it seems hopeless!
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Twolanerider

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Re: worse to worst...help!
« Reply #12 on: July 29, 2005, 01:58:48 AM »

Quote
two lane... explain this arbitration a little more. i am desperate for a solution. it seems hopeless!


Sure YD, arbitration is something that might be done short of a law suit.  I'm just across the border in Missouri so some of Arkansas I'm at least a little familiar with.  Arkansas is one of several states that follow the Uniform Arbitration Act.

Arbitration is just a process wherein both sides agree that a lawsuit would be too costly, too troublesome and possibly too damaging.  Because of that both sides agree to put the problem before an arbitrator.  There would be no judge, no court, no jury, and none of the normal arcane rules or testimony or evidence.  The plaintiff and defendant usually aren't represented by attorneys.  The agreed on arbitrator is usually a lawyer, but could be someone expert in the field in question.

So, basically, you'd have to tell the dealership that they're going to get sued.  They're going to get sued, that is, unless they agree to putting the matter before an arbitrator.  Arbitration can be either binding or non-binding.  But to my mind it's always seeemed senseless to go through the motions if the decisions isn't agreed to.  That's the biggest reason, however, that you want to make sure your ducks are in a row and you know for sure what the facts are before you start the process.

If the dealership realizes that not going to court and working an afternoon before an arbitrator is a huge money savings they'll go for it.  If they think you're bluffing about filing suit they won't.  If you offer arbitration, however, and the other side declines most states allow that fact to be evidence in a later suit and it's usually considered probitive and not favorable to the side that declined to particpate.

To find lawyers that work in your area as arbitrators you usually don't have to look any farther than the phone book.  If not, however, just do a google search for Arkansas arbitration and you'll almost certainly get several pages of responses.

Good luck!
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Fla_Eagle

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Re: worse to worst...help!
« Reply #13 on: July 29, 2005, 05:58:28 PM »

YD
Take your duece to another dealer ,get the best deal you can and trade it on a new one!
I know this is kinda like giving in, but it may save you money in the long run and certainly will save you tons of aggravation dealing with the morons in the MOCO customer non service dept.
Best of luck

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Regards,Fla Eagle

Johnny

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Re: worse to worst...help!
« Reply #14 on: July 30, 2005, 01:40:45 AM »

YD - Did you have your bike dynoed with the original motor in it at anytime??  If you did, have the dealer or whomever dynoed it dyno the new motor and see if there is a difference.  If there is, you would have a pretty good case with the dealer and HD even if you arbatrate.

Also, seems to me that the dealer should check the cams per previous message, could be good bet as well.  Hope this helps keep us posted.
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