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[Muley]

On my 08 Ultra they replace the outer and inner fairings and one saddle bag because of paint issues. My dealer said "no repairs you need new parts" took about a month but i got them. Looks good now.

[TN]

during my flhrse3 delivery the dealer had me sign a paint acceptance clause. i did go over it with a fine tooth comb and have had no problems with paint. i do wonder about the clause i signed. might have to put a clause in myself. i'm crossing fingers for my fltrse3 paint now.


i'm sure some hd qc personel signed off on the questionable paint jobs along the way.


hmmmmmmmm


TN





TN

[Spike]

I signed that same sheet from Clinton Hwy in 05', TN. That was just a sheet covering their a$$es at the shop since their mechanics have trouble putting air in the tires let alone uncrateing a bike without damaging one.

[TN]

I signed that same sheet from Clinton Hwy in 05', TN. That was just a sheet covering their a$$es at the shop since their mechanics have trouble putting air in the tires let alone uncrateing a bike without damaging one.

gotcha.

what is a good service place there?


corresponded with jimmy d a bit on a fltrse3. already sold what they were getting short term so i bought elsewhere. sales is okay to deal with. imho.


TN

[Capo]

Has anyone ever gotten the MOCO to go for any paint repair???

Cost the MOCO plenty! 2006 almost killed the CVO line. That was the worst year and I got one, sitting in the dealer at this moment. Just hope I have it back in riding order for next weekends Northern California GTG.

I got a new TP lid for my 2003 SERK cuz it had primer showing through on three of the 4 edges-really no way to repair without stripping it. Was a non issue the warranty guy just handled it. My 2008 SECU had a chip on the TP and I don't think it was the factory-unfortunately for me I found it after I got her home- let it ride.

[mrk it8]

Im taking delivery on 09 SERG and wanted to get an aftermarket slim tour pack, maybe a slimline dash.. but "gentleman" in the parts dept at local HD dealer, said Harley doesn't sell CVO paints to match.. whats the deal... what about damage to paint etc down the road... any real facts around this.
Thanks
Don

[Texas 103]

Im taking delivery on 09 SERG and wanted to get an aftermarket slim tour pack, maybe a slimline dash.. but "gentleman" in the parts dept at local HD dealer, said Harley doesn't sell CVO paints to match.. whats the deal... what about damage to paint etc down the road... any real facts around this.
Thanks
Don

Bet Me>>> Try 53111-09CFZ Electric orange. GOt mine from Jenni for 959.96.  Check pg 395 in P&A book Book doesnt' say CVO..but I figured that the price is about 40% more and I think Screamin ordered that number and that was it..Greg 

[PHAZE]

I didn't want to start a post of this nature, but here's my 2 cents...I am getting a new fairing, the paint was sub-par and there was a blemish that almost looked like a run in the paint , and on the tank and inner fairing there is some garbage in the clear...much different from my SE Deuce which was show quality...scared about the lowers

...a disgruntled employee is a dangerous thing to have at the plant

Carlos,

I'm sorry to hear that you've got an issue with the new bike.  (Does it make you wish that you had hung on to the 2000?)  I appreciate you posting!  I was just about to get in a mood to put my '06 on the block, but your report helps reinforce the decision to stay with my current bike.  I've got the '07 SERK and one 110 might be enough for any one person to deal with.

[SLICK02]

It is so funny to read this post, while on our way back from our ride to Maine, Nova Scotia, headed back to Florida we decided we would sweep a little out of the way and do the York Tour, and as they walked us through the factory and passed the paint department the tour guide went on to say how it was no secret that Harley Davidson had the highest quality paint jobs in the industry, even added that HD was the envy of the industry and the standard others aspired to be like.
Adds more to my feeling that when HD stepped up production a few years back they left their high standard of Quality behind, because they were the benchmark of quality for many years, and that was a brag they had that no one even argued with, one of the key reasons my wife and I bought Harley, we have a friend that just traded his second Ultra in for a Gold wing because he was tired of the break downs, motor went on him with 1300 miles on it and left him in Origon state from Florida, that was the start, so much else went bad on the bike that HD finally said give us $1200 and we will give you a new Ultra (Peace officer unit) the top end went on that bike at 1600 miles, that was the start of problems with that one, Harley begged him to trade that bike (with 50K miles) because they were always fixing it, so he did, only not on a harley.
He has only had the wing for about 5 weeks so we'll see how this shakes out.
I have never minded paying the price for a HD because I felt I was paying extra for the best money could buy, but If I ever go through what he did I will give the other American brand a try as they seem to have a pretty good rep.
We have owned 6 harleys since 02 and loved all but one and still own 3 currently, with the jury out on one that is in the shop for motor work, now into it's 6th week.
Every one/company can have a bad run and HD is no different and we are not ready to give up on Harley yet.

Slick

[FLSTFI Dave]

I signed that same sheet from Clinton Hwy in 05', TN. That was just a sheet covering their a$$es at the shop since their mechanics have trouble putting air in the tires let alone uncrateing a bike without damaging one.

There good mechanics left, when the Smoky Mountain HD opened in Marriville. 

No way would Knoxville HD on Clinton Hwy touch my bike

[grc]

Just  a couple comments on several of the earlier comments in this thread.

What makes anyone think that there even is a QC person in Harley plants anymore?  Don't blame the "worker" who probably doesn't even exist, blame the greedy bastards running the company into the ground.  These are the same folks who brought you all those fine "Made in Someone's Shack in China" parts, because they don't make big enough profits to afford "Made in the USA" parts.  Unless something changed the CVO painted parts are done by an outside company, and based on the paint experiences of myself and a large number of others on this site, I believe I can safely assume that no inspection of those painted parts takes place at the assembly plant.  Harley has taken the same approach many/most automakers have taken with outside suppliers, where the supplier "certifies" their parts and there is no incoming inspection process.  That system didn't work in the auto plants, and it obviously doesn't work for Harley either.

The paint and chrome sign off is for obvious damage (chips, scratches, etc.).  If you miss an obvious flaw in the paint, that sign off is meaningless.  You can't sign away your rights under the warranty, a factory defect is still a factory defect.  And the reason dealers require the inspection and sign off is to eliminate the more common than you think problem of customer induced damage that later mysteriously becomes "it was like that when I picked the bike up".  Warranty does not cover damage like chips and scratches unless found by the dealer during delivery or PDI.

Jerry

[SLICK02]

GRC, Harley does indeed have a QC program in place, in fact as we toured the paint department there was several racks of fenders and gas tanks in black prime as well as paint that had been pulled out of line and were in various stages of repair, although I do not know if the CVO paint is done in the production area because I did not see those parts and they are built in York in a seperate building to the rear of the property and off limits to everyone outside their chosen few, and they make that clear, also all the chrome for all HD is done in the plant in York she said, HD indeed does their share (too much IMHO) of out source work but much of the bike we love is built right here in the USA, they also have 2 Dyno machine side by side and every bike is run on those machines before moving on, tour guide said it's the most desired job in the plant.

Slick

[Fired00d]

... although I do not know if the CVO paint is done in the production area because I did not see those parts and they are built in York in a seperate building to the rear of the property and off limits to everyone outside their chosen few, and they make that clear.....

Slick

I guess we are part of the "chosen few" as we (CVOHarley) have had a tour of the CVO side for the last few years.

 
Ride Safe,
Fired00d
 

[Carlos Silva]

Harley does indeed have a QC program in place, in fact as we toured the paint department there was several racks of fenders and gas tanks in black prime as well as paint that had been pulled out of line and were in various stages of repair

 yeah, during my last plant tour I thought to myself, "I wonder if that's just for show for us peons on the tour"...now I'm convinced of it 

[MUFFMAN]

According to FBI(Fat Bastards Inc) Harley ships out to paint now. The salesperson from FBI told me his $44,000 120ci bikes are painted by the same painter that now does the Screamin Eagles. This is coming from the sales trailer in Myrtle Beach. THE MUFFMAN