No Jerry. It is ingrained with them that thier poop don't stink but how they train the staff to lie and abfuscate any questions are amazing at just about every dealership I have been too as well.
Case in point; picking up my 09 flhtcuse4 Saturday...
Me: "jeez the paint looks orange peely" Them;"oh because they powder coat the fender"
Me: "jeez that kickstand leans the bike over, is there a fix" Them;"It already has the part on "
Me: "jeez, listen to those piston slapping" Them;"Thats normal"
Me: "jeez, this thing is so hot the rear cyilinder shuts off, thats kinda hot, don't ja think? Them "Thats normal"
Me: "jeez, this is my 6th new HD in 10 years, why is it getting worse?" Them " Thats normal"
I go look at 15-20 other bikes, all chitty finish, all of them...they make more noise than my 1935.
This is my last hurrah, I hope it lasts, at 35k it is too much for so little.
I don't want to be sniviling, "it is what it is"...