I recieved my B-Berry in March of 2004.
While attending the Laughlin Nv. get together in April 2004, I spoke with the senior HD rep @ the HD trailer/exibit & explained to him how I felt this is the best bike I've ever owned or ridden.
The one draw back in my opinion is not recieving the faux leather box for the CVO key. The same box that is pictured with the key in the catalog, the same box sent with any key recieved in a "gold key" kit.
I told him how My dealership had attempted to get a key box for me and about my lengthy discussions with the HD customer service people, both to no avail. Everyone I had spoken with was very sorry but the only way I could get a box was to purchase a new key through the catalog.
In the end I explained to him that after spending over Thirty one thousand dollars for a bike, I felt Harley in the least should offer a way for me to obtain a $7.00 - $15.00 key box. I also told him the three keys that came with the bike work quite well and I had no desire to purchase another $90.00 key just for a box.
To my surprise I recieved an E-mail from the rep a couple of weeks later and after numerous E-mails and aprox.6-7 months I recieved a box in the mail. GRATIS.
Now I just wish I could remember what I did with the DAMNED KEY!