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Author Topic: How Much Is Fair?  (Read 3991 times)

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navdav51

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Re: How Much Is Fair?
« Reply #30 on: December 06, 2008, 09:16:20 PM »
got to agree with wildrat on this one.
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LarryB

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Re: How Much Is Fair?
« Reply #31 on: December 07, 2008, 07:00:55 AM »
So this was at Bumpus, which one, I have connections.
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Re: How Much Is Fair?
« Reply #32 on: December 07, 2008, 09:04:33 AM »
Quote from: LarryB on December 07, 2008, 07:00:55 AM
So this was at Bumpus, which one, I have connections.

It would be the Collierville store, MJZ and I started going back to Collierville when mechanic, Brian Rose came back to Bumpus. The store is just minutes from our homes. That's why I asked MJZ how it happened? Wondering if it was the mechanic or someone else.

I also had a bad experience on my first visit back to Bumpus in Collierville. I posted in another thread. They resolved everything and we are both happy for now. But now what has happened to Mark, I have lost confidence in bringing my bike back there. :nixweiss:
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PHAZE

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Re: How Much Is Fair?
« Reply #33 on: December 12, 2008, 02:05:55 PM »
A friend of mine made a statement that would be great for a tee shirt "THE ONLY GOOD HARLEY DEALERSHIP IS THE ONE YOU HAVEN'T VISITED YET!
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Wildrat

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Re: How Much Is Fair?
« Reply #34 on: December 13, 2008, 06:02:31 PM »
That's for sure! Another thing I see down here is when you see a dealership at one of the shows and you ask them a question or they are just talking they will LIE to you to get you to their store and then you find out it's the same as the rest of them. You can go in any dealership on any given day with the same question, problem, etc. and get different answers and suggested fixes. It's disheartening that a company that has been around for 105 years or more doesn't have producing these bikes down to a precise art form and then to make it even better they gotta rape ya when you have to go to a dealer and purchase something and then they screw your bike and don't want to pay for it. I wonder what the latest is with the tank?
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SPIDERMAN

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Re: How Much Is Fair?
« Reply #35 on: December 13, 2008, 07:44:47 PM »
Quote from: LarryB on December 07, 2008, 07:00:55 AM
So this was at Bumpus, which one, I have connections.

So does MJZ.

He knows more dead presidents than anyone I know.   :huepfenjump3: :huepfenjump3: :huepfenjump3: :huepfenjump3:

B B
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sadunbar

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Re: How Much Is Fair?
« Reply #36 on: December 13, 2008, 08:40:33 PM »
Quote from: SPIDERMAN on December 13, 2008, 07:44:47 PM
So does MJZ.

He knows more dead presidents than anyone I know.   :huepfenjump3: :huepfenjump3: :huepfenjump3: :huepfenjump3:

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hehe....it's good to have friends!!   :2vrolijk_21:
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MJZ

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Re: How Much Is Fair?
« Reply #37 on: December 19, 2008, 11:00:37 PM »
final update, I picked up the bike this afternoon and as hard as I looked, I could not find the touch up. I finally gave up and asked where the heck it was, after they showed me the spot I still could not find it. So I am pleased, the touch up was perfect and all ends well. :2vrolijk_21:
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REGGAB

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Re: How Much Is Fair?
« Reply #38 on: December 19, 2008, 11:02:32 PM »
Quote from: MJZ on December 19, 2008, 11:00:37 PM
final update, I picked up the bike this afternoon and as hard as I looked, I could not find the touch up. I finally gave up and asked where the heck it was, after they showed me the spot I still could not find it. So I am pleased, the touch up was perfect and all ends well. :2vrolijk_21:

Great news, Mark.  Good to hear they made it right and that you are pleased with the result.   :2vrolijk_21:
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Fired00d

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Re: How Much Is Fair?
« Reply #39 on: December 19, 2008, 11:13:13 PM »
Quote from: MJZ on December 19, 2008, 11:00:37 PM
final update, I picked up the bike this afternoon and as hard as I looked, I could not find the touch up. I finally gave up and asked where the heck it was, after they showed me the spot I still could not find it. So I am pleased, the touch up was perfect and all ends well. :2vrolijk_21:
Mark,
That's great to hear, glad it worked out and you are satisfied. :2vrolijk_21:

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Re: How Much Is Fair?
« Reply #40 on: December 19, 2008, 11:20:58 PM »
Nice to hear the dealer finally did the right thing and that you are happy with the result!
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JR

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Re: How Much Is Fair?
« Reply #41 on: December 20, 2008, 09:20:28 AM »
Quote from: MJZ on December 19, 2008, 11:00:37 PM
final update, I picked up the bike this afternoon and as hard as I looked, I could not find the touch up. I finally gave up and asked where the heck it was, after they showed me the spot I still could not find it. So I am pleased, the touch up was perfect and all ends well. :2vrolijk_21:

Great news Mark! :2vrolijk_21: Did they ever tell you who did it or how it happened? :nixweiss: I'm so glad they got it right. Bless ya buddy! :bananarock:
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Cardboard Joe

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Re: How Much Is Fair?
« Reply #42 on: December 30, 2008, 09:17:13 PM »
This has happened to me..after 30+ years in the repair end of things I have to admit that I've scratched paint before. I immediately remove the scratched part and take it to my service manager, and its sent to the painter pronto! Then I get to call the customer and explain what happened, apologize and tell him that the part will be installed immediately on its return.  Yes, it sux, but accidents happen, and trying to hide them makes it worse.
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