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Author Topic: Warranty - Number of Months  (Read 1536 times)

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T MAC

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Warranty - Number of Months
« on: August 01, 2009, 08:51:05 PM »

I was reading my Florida Sportsman magazine tonight and noticed that Yamaha is now offering 2 years of additional warranty for free for the purchase of a new outboard motor. 

GM, Ford and Dodge at various times have all increased their warranty to additional months and in some cases have offered more items covered.

I have noticed alot of manufacturers doing this.

With Moco sales down and the summer passing there is alot of 2009 inventory left and the 2010's are on their way.  They have already have the Ride Free program with the Sportster(scheduled to end August 31st) so I thought this would be an interesting poll.

So what do you think - will Moco increase their existing warranty from 24 months to ? in order to increase sales.

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SBB

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Re: Warranty - Number of Months
« Reply #1 on: August 01, 2009, 08:56:09 PM »



Across the board-----> NOPE, never happen!


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OhioDave

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Re: Warranty - Number of Months
« Reply #2 on: August 01, 2009, 09:01:47 PM »


Across the board-----> NOPE, never happen!




SBB

Agreed... to costly
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BillH

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Re: Warranty - Number of Months
« Reply #3 on: August 01, 2009, 11:44:34 PM »

Warranty what?  MoCo just increases tolerances to match their marginal parts they bolt on their bikes so there can be no warranty claim.  Everything is in "acceptable tolerance's"

It's a business plan that apparently works for them - we keep buying their bikes!

Bill
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trapperjohn82

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Re: Warranty - Number of Months
« Reply #4 on: August 02, 2009, 07:08:33 AM »

There is no way this will happen, furthermore, if the MoCo would focus more on continually improving the quality of their products the issue of offering a longer warranty becomes a mute point.  The threads posted on this site is a good indication that quality still remains an issue.

You all ride safe now,

Trapper  :coolblue: :2vrolijk_21: :2vrolijk_21: :coolblue:
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skreminegul07

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Re: Warranty - Number of Months
« Reply #5 on: August 02, 2009, 08:29:05 AM »

It could hasppen, it was not that long ago it was 12 months.  Afterall, HD can always deny claims as "normal" any way.
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grc

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Re: Warranty - Number of Months
« Reply #6 on: August 02, 2009, 10:03:25 AM »

Warranty what?  MoCo just increases tolerances to match their marginal parts they bolt on their bikes so there can be no warranty claim.  Everything is in "acceptable tolerance's"

It's a business plan that apparently works for them - we keep buying their bikes!

Bill

Bill, you took the words right out of my mouth.  H-D stuck with the old one year warranty long after the competition had moved on to either two or three year coverage, and I'm not certain what lead them to increase it to the current two year "catch us if you can" warranty.  The guy who made that decision was probably fired shortly thereafter.

I don't see the MoCo ever increasing the warranty.  Why would they, when they can convince the multitudes to pay them another $1500 to $2000 for a service contract because folks don't trust Harley's half-azzed quality and reliability?  Not only do folks let Harley stick it to them at the time of the sale, and then during service work, and once again when a failure occurs and they blame it on the customer or the infamous Mr. Normal (that's normal, they all do it), but then they hand over another pile of money so the MoCo and the administrator of the service contract can continue to stick it to them for several additional years.  I personally think it would be more likely for H-D to decrease the warranty coverage and jack up the price for the service contract.  Current management doesn't know how to treat customers or build quality bikes, but they sure do know how to extract cash from our pockets.

We need a couple more choices on the poll.  12 months, 24 months, and then the status quo (AS IS).

Jerry
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Re: Warranty - Number of Months
« Reply #7 on: August 02, 2009, 10:52:23 AM »

Warranty what?  MoCo just increases tolerances to match their marginal parts they bolt on their bikes so there can be no warranty claim.  Everything is in "acceptable tolerance's"

It's a business plan that apparently works for them - we keep buying their bikes!

Bill


Bill

As sad as your post is I have experienced the fact that it's true.

 :(


SBB
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T MAC

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Re: Warranty - Number of Months
« Reply #8 on: August 02, 2009, 11:55:18 AM »

Bill, you took the words right out of my mouth.  H-D stuck with the old one year warranty long after the competition had moved on to either two or three year coverage, and I'm not certain what lead them to increase it to the current two year "catch us if you can" warranty.  The guy who made that decision was probably fired shortly thereafter.

I don't see the MoCo ever increasing the warranty.  Why would they, when they can convince the multitudes to pay them another $1500 to $2000 for a service contract because folks don't trust Harley's half-azzed quality and reliability?  Not only do folks let Harley stick it to them at the time of the sale, and then during service work, and once again when a failure occurs and they blame it on the customer or the infamous Mr. Normal (that's normal, they all do it), but then they hand over another pile of money so the MoCo and the administrator of the service contract can continue to stick it to them for several additional years.  I personally think it would be more likely for H-D to decrease the warranty coverage and jack up the price for the service contract.  Current management doesn't know how to treat customers or build quality bikes, but they sure do know how to extract cash from our pockets.

We need a couple more choices on the poll.  12 months, 24 months, and then the status quo (AS IS).

Jerry

Added- remain as is 24 months - reduce warranty to 12 months -in poll.   :2vrolijk_21:
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Pete

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Re: Warranty - Number of Months
« Reply #9 on: August 03, 2009, 07:38:17 PM »

I wonder what the % of new buyers get the extended warranty. HD may make some good margin on this upfront cash,there is no cost of sales against it at least for the first two years. That alone is a resion for them not to extend the original warranty. 
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