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[tjstreetglide]

I got my seat in today. They did a good job on it except that the thread is not colored. I went through a long and winedy road to get the color match, Thanks to JCZ and some other members. My question to you all - I went through Tri-City, should I try to get it fixed or should I just be happy and put it on?

[mjb765]

As you stated..it was a long road--why not be happy with the result. If the place you bought it from knows about the thread color and it was ordered correctly from Corbin then Corbin should make it right. If it was ordered incorrectly from Corbin, but YOU ordered it right, then the reseller should make it right. Either way if that is not what you wanted then send it back. Expensive seat to settle on after all of your research and work. Just my $.02

besides that..winter is coming.....is the wait really that bad?

[JCZ]

As you stated..it was a long road--why not be happy with the result. If the place you bought it from knows about the thread color and it was ordered correctly from Corbin then Corbin should make it right. If it was ordered incorrectly from Corbin, but YOU ordered it right, then the reseller should make it right. Either way if that is not what you wanted then send it back. Expensive seat to settle on after all of your research and work. Just my $.02

besides that..winter is coming.....is the wait really that bad?

I agree.

[Lucky88]

I got my seat in today. They did a good job on it except that the thread is not colored. I went through a long and winedy road to get the color match, Thanks to JCZ and some other members. My question to you all - I went through Tri-City, should I try to get it fixed or should I just be happy and put it on?

Congrats on the new seat. How about a picture or two. I have yet to see one on a Spiced Rum..

[TIF2]

I would hold out for exactly what you want ... it's your hard-earned green that was spent.
If you're really disapointed with the seat, and don't feel like dealing with the hassle of getting it replaced to your satisfaction, another option might be to post up pics of it and see if another member might want it. You can then start in a fresh direction (be it with Corbin or another manufacturer). It's also a win for the purchasing member as there is no wait on the seat

Hope it works out for you; I wouldn't compromise because of someone else's mistake.

[2UP3DOWN]

I'm on my 5th Corbin seat.  And aside from one incident with a flaw in the leather that was hidden anyway, the company has treated me like a king.  Some of the best service I've found anywhere.  I live just about 40 minutes from the Ormond location here in Florida and have had great luck with Sergio and JR, both these guys are class acts.

If they made the mistake, I have no doubt they'll take care of it for you.  Otherwise  what can you do.

Good luck.

[JCZ]

If it was their fault, they'll replace it for free.  If it's a retailer/vendor's fault, it's on them to make it right.  If it's your fault, Corbin will recover it with what ever color thread stitch you'd like for a nominal charge......you already own the seat that's the big expense.  Recovering a seat is very easy for them to do.

[Boatman]

Everyone has an oppinion and I will give you mine even though it is the minority.   

JC is lucky in that he can ride to the factory and get exactly what he wants made while he waits.  Eagleglider can ride to their Florida facility and personally work with Sergio.

The rest of us is a crapshoot at best.  Last week I ordered a new dual tour seat for my 2010 Ultra from Jenni at TriCounty Harley to get her great discount.  I wanted a flame pattern with std black stitching.  The first girl she spoke at Corbin said they couldn't do it (flame pattern).   I said please call back to them in a few hours and get a different rep..  She did and they got the flame seat ordered.  It shouldn't be that hard buying a seat from Corbin, but it is.

I too would like to have had a colored thread seat, but I barely got a flame seat ordered.  I don't have it yet so who knows what I will open.


You would have more patience than me in sending it back.  A plain black stitch will still look good and maybe even easier to sell someday.

FWIW

[Wheelsnkeels]

Stick it out and get what you ordered you paid for it! Otherwise if your like me it will bother you every time you look at it?

[mjb765]

Everyone has an oppinion and I will give you mine even though it is the minority.   

JC is lucky in that he can ride to the factory and get exactly what he wants made while he waits.  Eagleglider can ride to their Florida facility and personally work with Sergio.

The rest of us is a crapshoot at best.  Last week I ordered a new dual tour seat for my 2010 Ultra from Jenni at TriCounty Harley to get her great discount.  I wanted a flame pattern with std black stitching.  The first girl she spoke at Corbin said they couldn't do it (flame pattern).   I said please call back to them in a few hours and get a different rep..  She did and they got the flame seat ordered.  It shouldn't be that hard buying a seat from Corbin, but it is.

I too would like to have had a colored thread seat, but I barely got a flame seat ordered.  I don't have it yet so who knows what I will open.


You would have more patience than me in sending it back.  A plain black stitch will still look good and maybe even easier to sell someday.

FWIW

Yes we do not all live near Corbin--including me. I wanted a custom seat made by them so I ordered it through Jim--HD Dude-- and he did all the ordering with Corbin for me. If there was a problem he would be there to take care of it for me. The seat went back once for an adjustment and although Corbin would not let me send it directly to them, they had no problem doing the work that it needed when Jim sent it in. All in all it was a relatively painless purchase considering the reputation for customer service that they have.

THANKS JIM!!!!

[Hoist!]

Unless you're near Hollister and can go there to deal with them in person, dealing with Corbin when it's not in person, IS LIKE GETTING ROOT CANAL WITHOUT ANESTHESIA!!!

Hoist!

[miker]

Amen to that brother...Ask me or GH....

[JCZ]

Everyone has an oppinion and I will give you mine even though it is the minority.   

JC is lucky in that he can ride to the factory and get exactly what he wants made while he waits.  Eagleglider can ride to their Florida facility and personally work with Sergio.

The rest of us is a crapshoot at best.  Last week I ordered a new dual tour seat for my 2010 Ultra from Jenni at TriCounty Harley to get her great discount.  I wanted a flame pattern with std black stitching.  The first girl she spoke at Corbin said they couldn't do it (flame pattern).   I said please call back to them in a few hours and get a different rep..  She did and they got the flame seat ordered.  It shouldn't be that hard buying a seat from Corbin, but it is.

I too would like to have had a colored thread seat, but I barely got a flame seat ordered.  I don't have it yet so who knows what I will open.


You would have more patience than me in sending it back.  A plain black stitch will still look good and maybe even easier to sell someday.

FWIW

Assuming that you're wanting one for the orange SEUC in your avatar, you could have sent Jenny an email telling her that you want one done exactly like that in Reply #273-275 of this thread...  http://www.cvoharley.com/smf/index.php?topic=40248.270

She could have then forwarded it on to her contact at Corbin.

For the rest of you ordering from a vendor......you have an option to get exactly what you want:  Jim (hd-dude) at Metal Dragon.  Give him a call.

[TIF2]

Unless you're near Hollister and can go there to deal with them in person, dealing with Corbin when it's not in person, IS LIKE GETTING ROOT CANAL WITHOUT ANESTHESIA!!!

Gotta give a +1 here as well.
And that is from personal experience.

[Hoist!]

Assuming that you're wanting one for the orange SEUC in your avatar, you could have sent Jenny an email telling her that you want one done exactly like that in Reply #273-275 of this thread...  http://www.cvoharley.com/smf/index.php?topic=40248.270

She could have then forwarded it on to her contact at Corbin.

For the rest of you ordering from a vendor......you have an option to get exactly what you want:  Jim (hd-dude) at Metal Dragon.  Give him a call.

Jim can't fit you to a seat. Nobody can unless you're there at the factory. Stitching and all that cosmetic stuff is fine to let a dealer get that right for you. But if that seat doesn't fit you right, good luck getting Corbin to make that right unless you can be in Hollister with you, the seat, AND your bike. 2 different issues in ordering seats; fit AND cosmetic!

Hoist!