www.CVOHARLEY.com

Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: An Interesting lesson for business in the Internet age.  (Read 1111 times)

0 Members and 1 Guest are viewing this topic.

StrokedRider

  • If i had to do it all over again i would Ride a little harder, Love a little better and Stay a little longer.
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 550
  • Ride Hard, Live Free!

    • CVO1: 2007 FLHTCUSE2 Candy Red / Black Ice (SOLD to Mjcw01)
An Interesting lesson for business in the Internet age.
« on: February 01, 2010, 03:54:29 PM »
United Airlines and the Guitar Man:

   A musician named Dave Carroll recently had difficulty with United Airlines.  United apparently damaged his treasured Taylor guitar ($3500) during a flight.  Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar.
 
   During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation.  The  Manager responded : "Good luck with that one, pal".
 
   So he posted a retaliatory video on you tube. 
 
   The video has since received over 5.5 million hits.  United Airlines contacted the musician  and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal".
 
    Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has lead to a sharp increase in orders.
 
    Here's the video ....
 
   
Logged
"Harley Davidson - The Perfect Machine to Turn Gasoline into Noise Without the Pesky Bi-Product of Horsepower!"

CVOTequila

  • Squee's Revenge
  • Elite CVO Member
  • *****
  • Offline Offline
  • Posts: 743

    • CVO1: 2010 FLHXSE
Re: An Interesting lesson for business in the Internet age.
« Reply #1 on: February 01, 2010, 04:16:10 PM »
Thats awesome......If they broke my Fender.......it would be a bad day for them...a real bad day.    >:(
Logged
Mods:
Mirror Chrome Agitator Wheels
Freedom Racing Duals
C&C Seat (Squeeter's Revenge)
Hawg Wired "Double Shots"
Hawg Wired Tweeters
Boogey Lights Fireworks
Kury License Plate
HD Chrome Accents on gauges/radio
Tune Trapper Antenna (hidden)
Riders Claw
Footboard/Passenger Extensions
SE Shift Linkage
Joker Machine Saddlebag Latches
Ness Flame Grips (billet)

JoMo

  • 2.5K CVO Member
  • **
  • Offline Offline
  • Posts: 4468
  • 08 black & chrome soft tail custom
Re: An Interesting lesson for business in the Internet age.
« Reply #2 on: February 01, 2010, 07:21:46 PM »
   :2vrolijk_21:    :2vrolijk_21:  :2vrolijk_21: :2vrolijk_21:
 Who needs 7 on your side when we have the internet!!!!!!!!!!!!
 That will teach them.

                                Jo Mo NYC  :coolblue:
Logged

Chains

  • 5k CVO Member
  • ***
  • Offline Offline
  • Posts: 8465
  • 2006 FLHTCUSE
    • FL

Re: An Interesting lesson for business in the Internet age.
« Reply #3 on: February 01, 2010, 10:14:12 PM »
That is one awesome video, needs to be on Leno or Letterman.
Logged
2009 FLHTCUSE
12 inch Monkey bars
Stage one kit
Fullsac SS titanium coated DX dual pipe
Kuryakyn 4 inch Mellow Crushers
Color Matched Bushtec Turbo 2
1st Active member of the CVO Critter Gawkers Society

jimsmith94

  • Newbie
  • *
  • Offline Offline
  • Posts: 37
Re: An Interesting lesson for business in the Internet age.
« Reply #4 on: February 02, 2010, 01:09:19 AM »
Quote from: chains on February 01, 2010, 10:14:12 PM
That is one awesome video, needs to be on Leno or Letterman.
I think it was. This story is about six months old.
Logged

porthole

  • 10K CVO Member
  • ****
  • Offline Offline
  • Posts: 10770
  • Welcome to the Machine

    • CVO1: 2005.3217-45 FLHTCSE2
    • Porthole II
Re: An Interesting lesson for business in the Internet age.
« Reply #5 on: February 02, 2010, 10:42:02 AM »
This is about the 7-8th version of this video

Logged
:fireman: Duane  :fireman:

2005 Cherry SEEG
1982 LowRider * 1974 XLCH * 1972 Adnoh
You can't control the weather, only how you deal with it

MAT

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1772
  • Ride baby ride

    • CVO1: 2009 SEUC Ruby Red / Typhoon Maroon
Re: An Interesting lesson for business in the Internet age.
« Reply #6 on: February 02, 2010, 11:48:25 AM »
Quote from: porthole on February 02, 2010, 10:42:02 AM
This is about the 7-8th version of this video



That's Awesome.
Logged

49445CVO

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 1786
  • 06' FLHTCUSE Black Candy Crimson/Slate

    • CVO1: 2006 FLHTCUSE
Re: An Interesting lesson for business in the Internet age.
« Reply #7 on: February 02, 2010, 12:11:16 PM »
Good for him.  I glad he stood up for what was done.....and he was heard!
Logged
Why is it that I never seem to succeed the first time, unless I screwed up?

CBW

  • 1K CVO Member
  • *
  • Offline Offline
  • Posts: 2055
  • HOG,AMA,ABATE
    • PA

    • CVO1: 2010 FLHTCUSE5
    • CVO2: 2009 FXDFSE
    • CVO3: 1984 FXE,1964 FLH
Re: An Interesting lesson for business in the Internet age.
« Reply #8 on: February 02, 2010, 09:54:39 PM »
It's refreshing to see the little guy sort of get his revenge over the corporate giant.
Logged
RIDE SAFE and Never RIDE faster than your guardian angel can fly.

southtxcruiser

  • Full CVO Member
  • ***
  • Offline Offline
  • Posts: 212

    • CVO1: 2009 CVO Road Glide
    • CVO2: 1990 Heritage Softail
    • CVO3: 2005 Saxon Sceptre
Re: An Interesting lesson for business in the Internet age.
« Reply #9 on: February 02, 2010, 10:17:30 PM »
gotta love the internet..    :2vrolijk_21: :2vrolijk_21: :2vrolijk_21:
Logged
 

Page created in 0.247 seconds with 25 queries.