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[Georgehjr]

The 1,000 mile service for your 2010 FLHXSE will cost 405.95 plus tax.  We have openings today into next week and can usually complete the job and have your cycle back to you in the same day.  If you require a loaner bike (free of charge), please call a day or two in advance so we can reserve one for you.
 
Thank you for considering Orlando Harley-Davidson for your service needs,
 
Dominic Petitti
Service Advisor
Orlando Harley-Davidson
3770 37th Street
Orlando, FL 32805
407-423-0346 ext 226

[Georgehjr]

Our 1k service is 365.00 with synthetic fluids. If you would like
standard, its 345.00. You are more than welcome to wait while do your
service, or you can drop it off and pick it up within a few hours. Give
us a call and we can set up your appointment today!!


Thanks
Paul Holley
Service Manager
--Sent: Sun, April 4, 2010 21:37
Subject:Seminole Harley - Service Appointments Sanford , FLA

[Twolanerider]

Think how embarassed GM, Ford or even dear old Dodge would be if they had to admit via published service recommendations that they didn't think their vehicles would be safe for regular use without being checked out thoroughly at the end of what is a good day's ride for some here.

[Gettinold]

What happened to the FREE 1000 mile service. 

[Wanna ride]

What happened to the FREE 1000 mile service. 

Never heard of one for free, but if a dealer offers it, that's impressive.

[marshall10]

I "love" how the dealers want $400 for an oil change an inspection (if they actually perform it).

[ultrafxr]

I don't buy into this 1k service - it seems to be not much more than a very expensive fluid change to me.  I much prefer to change my own fluids and go over critical fasteners and look at all components of the bike myself.  Plus it is a lot less expensive.  

[ultrafxr]

I "love" how the dealers want $400 for an oil change an inspection (if they actually perform it).

Exactly.  If they actually did everything the book calls for it would take several hours.  I actually had a free 1k done on my '06 cuse as part of the deal.  I guarantee you it took no longer than it does to change the fluids because I waited on it.  What does that tell you.   

[Fired00d]

What happened to the FREE 1000 mile service. 

Ain't nothing free ... somehow you've paid for it one way or the other.

 
Ride Safe,
Fired00d
 

[DESERTBEAR54]

Dealer Money Injection Service!!

[Hotrod50]

Alef's HD in Wichita, Kansas does a free 1000 mile service including changing to synthetic oil.   They do it to offset the freight and set up fee.

[Wild Card]

This has always bothered me.  Does anyone's dealer actually give them a checklist of the work performed that we're supposedly paying for?  I'm also convinced that this is nothing more than a glorified fluid change. 

[dartman]

This has always bothered me.  Does anyone's dealer actually give them a checklist of the work performed that we're supposedly paying for?  I'm also convinced that this is nothing more than a glorified fluid change. 

Actually its more of a sloppily done oil change, many dealers do use a check list, I knew a secretary that in her spare time used to fill in the checkmarks.

[grc]

Actually its more of a sloppily done oil change, many dealers do use a check list, I knew a secretary that in her spare time used to fill in the checkmarks.

That was the "prep" checklist; I think there is a Harley requirement that they complete those.  As far as ever finding a dealership that actually did all the work on that checklist, or the ones for the various service intervals, I have failed to ever find even one.

H-D should be ashamed of themselves for selling such an obviously defective POS that they must require their dealers to go over the entire bike (at least on paper) before foisting it off on an unsuspecting consumer type.  And just to be sure that nothing got missed (yeah, right), they suggest you have the same clowns who didn't catch chit the first time go over it all again (on paper) at 1000 miles.  No one has ever explained to me how all those critical fasteners keep loosening up, first in the crate on the trailer ride from the factory to the dealership, then again as the new owner gently putts around for a week or two putting on the first 1000 miles.  Do you suppose it's because H-D doesn't use proper locking fasteners, or is it because they don't use modern tooling that will assure proper tightening?  Or is it maybe that they just never updated their BS procedures from back in the 1950's.

The auto industry abandoned all those BS prep checks many, many years ago, and they eliminated the shortened first service interval many years before that.  In all those years, the only change H-D made was to go from a first service at 500 miles to the current 1000 miles.  Whoopee!   I'm going to make a WAG here and suggest that the dealer's don't want H-D to eliminate that early service.  Most buyers still fall for the idea that they have to take the bike to the dealer for this "service", and it's a 100% profit item in most places.  Don't believe me, add up the retail prices of the various lubricants, filter, O-rings, and gaskets.  Then add one hour of labor, which is more than most dealerships invest in the entire process.  Estimate dealership cost at maybe 75% of the parts prices and 50% of the labor charges, then compare to that average price of $400.  Now do you understand why the dealers like that 1000 mile service?


Jerry

[ultrafxr]

That was the "prep" checklist; I think there is a Harley requirement that they complete those.  As far as ever finding a dealership that actually did all the work on that checklist, or the ones for the various service intervals, I have failed to ever find even one.

H-D should be ashamed of themselves for selling such an obviously defective POS that they must require their dealers to go over the entire bike (at least on paper) before foisting it off on an unsuspecting consumer type.  And just to be sure that nothing got missed (yeah, right), they suggest you have the same clowns who didn't catch chit the first time go over it all again (on paper) at 1000 miles.  No one has ever explained to me how all those critical fasteners keep loosening up, first in the crate on the trailer ride from the factory to the dealership, then again as the new owner gently putts around for a week or two putting on the first 1000 miles.  Do you suppose it's because H-D doesn't use proper locking fasteners, or is it because they don't use modern tooling that will assure proper tightening?  Or is it maybe that they just never updated their BS procedures from back in the 1950's.

The auto industry abandoned all those BS prep checks many, many years ago, and they eliminated the shortened first service interval many years before that.  In all those years, the only change H-D made was to go from a first service at 500 miles to the current 1000 miles.  Whoopee!   I'm going to make a WAG here and suggest that the dealer's don't want H-D to eliminate that early service.  Most buyers still fall for the idea that they have to take the bike to the dealer for this "service", and it's a 100% profit item in most places.  Don't believe me, add up the retail prices of the various lubricants, filter, O-rings, and gaskets.  Then add one hour of labor, which is more than most dealerships invest in the entire process.  Estimate dealership cost at maybe 75% of the parts prices and 50% of the labor charges, then compare to that average price of $400.  Now do you understand why the dealers like that 1000 mile service?


Jerry

No doubt about it - a real money maker for sure.  Kind of like the old days when the car salesman tried to convince you to buy the carpet and upholstery protection.  Nothing more that a squirt of chemical for several hundred dollars.  Dealer profit enhancement I calls it.