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Author Topic: Chrome Warranty  (Read 4128 times)

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jimp

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Chrome Warranty
« on: August 18, 2010, 05:15:24 PM »

Is it Two years on the 2009?
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grc

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Re: Chrome Warranty
« Reply #1 on: August 18, 2010, 05:22:25 PM »

Is it Two years on the 2009?

The warranty on all Harleys is two years from the time it is first placed in service, and is basically what we call in the auto industry a "bumper-to-bumper" warranty.  So yes, if your chrome is defective it is covered for two years.  The problem you may run into is that H-D and some of it's dealers have taken to trying to blame environmental factors for the failure of their cheap chrome.  Some folks who live near the coast have been told that the "salt air" caused their chrome to pit or flake off, for instance.  That is pure BS, but anyone who has dealt much with Harley lately shouldn't be surprised. 

Why do you ask?


Jerry
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Jerry - 2005 Cherry SEEG  -  Member # 1155

H-D and me  -  a classic love / hate relationship.  Current score:  love 40, hate 50, bewildered 10.

jimp

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Re: Chrome Warranty
« Reply #2 on: August 18, 2010, 05:44:13 PM »

 The problem you may run into is that H-D and some of it's dealers have taken to trying to blame environmental factors for the failure of their cheap chrome.  Some folks who live near the coast have been told that the "salt air" caused their chrome to pit or flake off, for instance.  That is pure BS, but anyone who has dealt much with Harley lately shouldn't be surprised. 

Why do you ask?


Jerry

They already asked where I kept bike, "do you live near the Salt water". I told them it lives in a climate controlled garage and you can stop by and see for yourself.

My rear brake and shifter lever is flaking
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Gettinold

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Re: Chrome Warranty
« Reply #3 on: August 19, 2010, 05:21:29 AM »

Are you still in the 2 year time frame. ?
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HDDOCFL

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Re: Chrome Warranty
« Reply #4 on: August 19, 2010, 09:12:55 AM »

Jimp.   Had my rear  brake lever, mirrors and shifter levers replaces under warranty. All where peeling.   Doc
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Talon

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Re: Chrome Warranty
« Reply #5 on: August 19, 2010, 09:19:41 AM »

That's BS, I could see if it were rusted, but I don't care where you live the chrome shouldn't flake off. Just a bad chrome process!
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miker

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Re: Chrome Warranty
« Reply #6 on: August 19, 2010, 09:30:02 AM »

The local here tried to give me this one.." Policy is one piece of chrome per claim". 

I calmly said..." I dont care if it takes every piece of chrome in China, you will replace the defective material as aften as required during the 2 year period"....mirrors...watch them on the 09's.

I am screwed over the comp sprocket clunking...I hate the idea of them taking the bike apart and having it sit in the shop there for 6 weeks because there are no more se comp sprockets because the product improvement campaign has not started yet...fyi, the mirrors took 6 weeks.   >:(
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jimp

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Re: Chrome Warranty
« Reply #7 on: August 19, 2010, 10:57:57 AM »

Are you still in the 2 year time frame. ?


Bought in May of last year.
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HDDOCFL

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Re: Chrome Warranty
« Reply #8 on: August 19, 2010, 01:14:01 PM »

Jimp I am still under warranty till next april.  Doc
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Gettinold

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Re: Chrome Warranty
« Reply #9 on: August 19, 2010, 05:53:01 PM »


Bought in May of last year.
So May of 2011 is your 2 year deadline. Should be, wait, its covered and they should apologize for there poor quality chrome and BS customer service. Is this a F*rman dealer.  :nervous: Good Luck  :2vrolijk_21: or try another dealer in the Bay area.
          Dave
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jimp

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Re: Chrome Warranty
« Reply #10 on: August 19, 2010, 07:55:00 PM »

So May of 2011 is your 2 year deadline. Should be, wait, its covered and they should apologize for there poor quality chrome and BS customer service. Is this a F*rman dealer.  :nervous: Good Luck  :2vrolijk_21: or try another dealer in the Bay area.
          Dave

I got email earlier to bring in and they will take care of it. Yes it is a Tampa dealer.
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Gettinold

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Re: Chrome Warranty
« Reply #11 on: August 20, 2010, 05:05:43 AM »

I just had my front shifter and r rear foot peg replaced. Asked to have mirrors replaced but was denied, because I live in Fl. :-\
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09 FLTRSE3   ORG & BLK
06 VRSCSE2    ORG & BLK
04 FLHTCSE   ORG & BLK    SOLD
94 FXSTS      CUSTOM

jimp

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Re: Chrome Warranty
« Reply #12 on: August 20, 2010, 02:17:54 PM »

I just had my front shifter and r rear foot peg replaced. Asked to have mirrors replaced but was denied, because I live in Fl. :-\


What the Hell, thats BS.
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Gettinold

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Re: Chrome Warranty
« Reply #13 on: August 20, 2010, 07:36:00 PM »


What the Hell, thats BS.
Yea, but that's not what I said to them. Look at your mirrors,on the front along the fins or what ever you want to call call them, hardly any chrome.   
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06 VRSCSE2    ORG & BLK
04 FLHTCSE   ORG & BLK    SOLD
94 FXSTS      CUSTOM

jimp

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Re: Chrome Warranty
« Reply #14 on: August 20, 2010, 08:40:17 PM »

Yea, but that's not what I said to them. Look at your mirrors,on the front along the fins or what ever you want to call call them, hardly any chrome.   



Yep your right and I never noticed that.


BTW, have you seen any of the 2011 CVO Street Glides around?
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