Well boys and girls, here is the latest on the heated grips. I followed thru with Jerry's advise, and went back to the dealer that had my bike for two weeks to get an OK from H.D. to change out my noisy lifters (they did install new lifters, but charged me for adjustable push rods) and check out my heated grips. I asked the service manager for the specs they used to determine that my grips were good. He stated there were "no specs" put out by H.D. as to temperature, --- if the grips come on, that is all H.D. cared about. I had him call H.D. while I was there, and they affirmed -- if the grips come on -- they work, and there is no heat temperature specs from H.D. Watch out, I guess with that logic, if you loose second gear, oh well, the trans still works. Today I called H.D. support line and got the exact same response from the person on the phone, and also she let me talk to a "tech", that gave me the same answer. He then asked me how my dealer checked the grips. I told him with a heat gun. He said that was not the proper way to check the grips. This CLOWN says to put a thermometer between your hand and the grip and drive down the road. He says it should be about 105 degrees. I told him the dealer read my grips to be 96 and 100 degrees and even at 105, that is barely above my body temperature. He said that was as good as it gets. I explained the CVO Harley site and the answers from you guys that are getting 130 degrees on medium setting. He had no response, except sorry but your grips are working. I then told him these are just some of the reasons that H.D. is going into the sh*#ter and that I have been a loyal H.D. rider for many years, but that will be changing soon if my warranty did not cover a set of $200.00 bad grips on a $40,000.00 bike. His only response was -- is there anything else we can do for you sir. I am writing a letter to H.D. tonight. I am sure that will be in the trash in a couple of days. By the way, two dealers cannot feel the vibration in the brakes that I have talked about on this site before. They say my bike is no different than any of the other bikes they have ridden. OK -- so just because the other bikes they have ridden vibrate like mine -- THERE IS NO PROBLEM??? That is some kind of H.D. logic.