just a little FYI on this wheel balance issue. I am a "seasoned" tech and work with a BUNCH of kids 2 yrs. or less out of school. Many with NO previous mechanical experience and regretably lacking fundamental mechanical apptitude. Some of them lacking even decent grades in the basic cirriculum, simply recruited by MMI or ATI reps trying to fill seats at the campus. Sooooooo.... taking from the "Factory Authorized and supplied" service manual for 2011 Touring models, which is what these "kids" refer to;
"Static balancing using WHEEL TRUING STAND (part No. HD-99500-80) will provide satisfactory results for normal
highway speeds. Dynamic balancing can produce better results for high speed operation but is not typically
required."
"The maximum weight permissible to accomplish balance is 3.5 oz. (99.2g) (total weight applied to the rim). If more
than 3.5 oz. of is required to accomplish balance, rotate the tire 180 degrees on the rim and again balance the
assembly. Wheels should be balanced to within 0.5 oz (14g)."
I guess my point is to not be so quick to discredit the tech for merely doing his job, "by the book". I mean, come on. Who out ther really beleives that 0.012" runout on a TC pinionshaft is acceptable. Check the manual! Also Harley has gone greeen and the new weights are no longer made from LEAD-some kind of "pot metal", I guess.It now takes more pieces to equal the previous weight. If asked by the customer to rotate the tire to acheive balance with fewer weights , I will oblige. Many is the time I have done something out of my way only to have no one notice or care if brought to their attention. Sometimes it is a matter of "product of environment". Sad but true. I highly recommend talking to other riders and the techs of your local dealership and seeking out that one tech that knows his s**t and cares about the bike/customer relationship. Establish a good raport with him/her, take care of him/her when he/she takes care of you and specify yhat only that tech is to ever work on your bike. I know that techs like that (me) can be hard to find but they (we) are definitely worth seeking out.