Jobs for Canadians................................
i want to ask each of you to consider doing the following when you are talking on the phone to any Canadian customer service representative that is based in a foreign country (like India ). I have done this twice and it works! Any time you call an 800 number (for a credit card, banking, charter communications, health insurance, insurance, you name it) and you are transferred to a representative (like in India), please consider doing the following:
After you connect and you realize that the customer service representative is not from Canada (you can always ask if you are not sure about the accent), please very politely (very politely - this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in Canada ." The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in Canada ." YOU WILL BE IMMEDIATELY CONNECTED to a rep in Canada. It only takes less than one minute to have your call re-directed to Canada .. Tonight when I got redirected to a Canadian rep, I asked again to make sure - and yes, she was from Toronto .
Imagine if tomorrow, every Canadian citizen who has to make such a call and then requests a Canadian rep, imagine how that would ultimately impact the number of Canadian jobs that would need to be created ASAP. Imagine what would happen if every Canadian citizen insisted on talking to only Canadian phone reps from this day on. If I tell 10 people to consider this and you tell 10 people to consider doing this - see what I mean...it becomes an exercise in viral marketing 101.
Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. If you agree, please tell 10 people you know and tell them to tell 10 people they know....etc...etc...
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Topic: Jobs for Canadians...or our South of the Border Brothers (Read 610 times)