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[naitram]

ok, need a CC expert. brought the SERK in for a 25k service and to have the cam tensiors checked was told they showed almost no wear. but i had working CC on the way to the dealer ( not sure why i thought to try it cause i never use it ) tried it half way home and no go, hit the master switch on the left side and it did light red like it should but nothing from the right side switch. my guess is they pinched something in the right side house while lubing the throttle cables. what can i easily check before i go postal on the service department

[grc]

There is a cruise control cut-off switch in the throttle cable that shuts down the cruise when you roll the throttle off completely (you can feel the extra resistance when you hit it).  If they didn't adjust the throttle cables properly, this switch may be keeping the cruise from engaging.  My other guess would be a wire pinched or pulled loose in the right switch housing.

Jerry

[DCFIREMANN]

ok, need a CC expert. brought the SERK in for a 25k service and to have the cam tensiors checked was told they showed almost no wear. but i had working CC on the way to the dealer ( not sure why i thought to try it cause i never use it ) tried it half way home and no go, hit the master switch on the left side and it did light red like it should but nothing from the right side switch. my guess is they pinched something in the right side house while lubing the throttle cables. what can i easily check before i go postal on the service department

If they lubed the cables, my first guess would be a pinched or broken wire.


Be Safe

THE DAWG

[grc]

FYI - proper way to adjust throttle cables on a cruise equipped Harley:

1.

[naitram]

i'll check under the left side cover in the AM and make sure connector is seated, if ti is i have to assume it's in the switch housing and get on the phone with the dealer

[naitram]

checked the obvious stuff, headed to the dealer back in a few hours with an update

[naitram]

so i blasted up to the dealer, tried the CC on the way and it worked...... turned it off and back on wouldnt engage..... service guy went for a test ride and came back and said well it turned on but then cut out.... he opend the switch housing and double checked everything put it back together and went for another test ride. came back and said its working.

i left tried it on the side roads seemd ok. got on the highway and it wouldnt engage. turn it off and back on it engages. but about 30 seconds later cuts out.

it will have to stay this way for now as its rideable but i need to do some advanced troubleshooting

[SEvet]

You might want to check your brake switches.  Even a mico-second of brake light will disengage the c/c.  I've had this problem with a brake pedal that had worn bushings... it would rattle just enough to engage the brake light for an instant....  and disengage.

Just a thought.    8-)

[naitram]

thats something i wouldnt have thought of, i also need to check the TB side of things behind the air cleaner, when it does engage thers no resistance on the grip

[SPIDERMAN]

Not intending to be a jerk or anything, but you took it to a dealer, paid them to service it and now something that worked prior to them working on it doesn't work ? Take it back to the dealer, ream them a new- - - " relief valve" and get it fixed Dude. Also, if it were me, you can bet they'd be giving me my next service free or at least a free fluid change.

[naitram]

B, right now i'm not positive it really worked before going in for service..... yes it did engage on the way there but as soon as it did i released it. the last time i really used it would have been last August. i already wasted 2+ hours going to the dealer today, i have the skills to troubleshoot it if i determine they are at fault then i will take it up with them, if it turns out my module is bad then them lubing the throttle cables probally wasnt the cause of it. but i cant keep taking 2+ hour breaks from work to deal with my dealer

[SPIDERMAN]

Neil,
      Wish I had a buck for every time I've heard a story similar to yours. My sympathy for your frustration. Doesn't seem right to pay someone to stress you out though. There's enough of it going around for free these days. You and Beags have got to have a beer together some day. He gets jacked up every time he goes near San Diego H-D except for one guy in parts that looks after him. Just a piece of advice, I ride my bike about a mile from the dealership after having it serviced and check everything. If something isn't right, back I go. Last time I got Elvis worked on they re-installed my Reinharts with the seams out. I told the Service manager, " stupid chit like this makes me wonder how well the important stuff got handled " As long as I got a valid ESP, they're gonna deal with me and not the other way around.

[naitram]

i hear ya, funny thing is i never check the CC before or after service not sure why i thought to check it yesterday. i wount let them off the hook for their mistakes, but i'f im not sure they screwed up or it was a module gone bad i wont go off on them until i find out

[Twolanerider]

Here's another consideration.  I had a 2000 Road King with cruise.  Cruise stopped working once.  Everything checked fine.  Couldn't figure out why it didn't work.  Screwed around four or five hours one Saturday trying to figure out what was the matter.  Then noticed the brake light wasn't working either.  Replaced the bulb and voila, suddenly had cruise control again too.  Some weird safety interlock where if it senses no brake light it keeps the cruise from working to let you know (at least that's what a tech at the local shop told me the following week).  That was on a 2000.  No guarantee of being the same in 02.  But it's certainly easy enough to look at.

[naitram]

thanks for the tip Twolane, i'll check it would be funny if that was it well not really since dealer did a state saftey inspection while they had it........ ( brake light would have been on the check list )