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[Paul1]

Not sure if it is just me or if there is an issue ? Seem to get excessive vibration when dropping down through the gears, happens when it hits 2000 rpm, & very noticeable on the right hand side of the handlebars, took it into the dealer & they took it for a road test & agreed that it was not my imagination, however as it had only done 200 miles suggested I get it upto about 500 miles & take it back in for them to ride.  They thought it may be a clutch plate sticking but too early to tell. Upto 600 miles now & still no improvement, so back into dealer to book 1000 mile service & ask if they want to road test it again, they suggested leaving it until it goes in for it's 1st service !

Has anyone had similar issues with their 2011 110's ? Or is this normal ?

Thanks in advance, Paul.

[Master Guns]

Paul

I have not had this problem with mine.  My question is why is the dealer delaying an analysis of the issue?  First it was 500 miles now it is 1000 miles.  I know that there are members a lot more knowledgeable than I am on this site.  Hopefuul they may be able to guide you in the right direction.

[grc]

Paul

I have not had this problem with mine.  My question is why is the dealer delaying an analysis of the issue?  First it was 500 miles now it is 1000 miles.  I know that there are members a lot more knowledgeable than I am on this site.  Hopefuul they may be able to guide you in the right direction.

Excellent question.  This is the typical Harley dealership stall tactic, and is rooted in Harley tradition.  To have a dealer actually take a complaint seriously and do some proper diagnosis the first time around probably violates some secret oath they all take when they get the franchise.

Last time I checked, mechanical devices aren't like the human body and don't have the capability to "heal" themselves.  If there is something wrong at 500 miles, it will usually still be wrong at 1000 miles.  Unless of course you have a problem like a loose part that rattles, but eventually the rattle stops after the part falls off.  That's probably where these dealers got that idea of putting folks off in the first place.


Jerry

[JCZ]

They've already acknowledged that something's not right.  I'd take it back and tell them to find what it is and to give you a call when they find it.........or.................find another dealership. 

Did they document your complaint and mileage at the 200 mile mark and the 500 mile mark?  You need to find a dealership that values you as a customer.

[michaelbmenaker]

I have had no such issues with my '10 SESG. You're only 400 miles from your 1,000 mile service. That's a weekend of riding. I'd wait till then, just to save to service appointments.

[Envithyx]

May not be your issue, but in my case I got lucky that factory screwed up twice, one that was easy to find which lead to finding the other bigger issue.

At around 137 miles on my Limited, I developed a leak.  Turned out to be the o-ring around the starter shaft was 1/2 missing (installed incorrectly, probably pinched and the other 1/2 blew out).  When they pulled my primary to diagnose, they also found that my compensator (the new SE version) was not installed correctly.  Looked like it had about 100k miles on it.

In any event, before they replaced the compensator I had terrible shifting issues.  On decel to a stop, I would get a horrible vibration/hesitation that would just shake the hell out of my right bar similar to what your describing.

I thought it was me.  I'm not used to the bike, maybe it had something to do with the ABS, maybe it was the damn stock setup and stock tune, maybe this is just how a bagger idles -- you get the idea.  The vibration though, was still apparent when at a stop with the clutch pulled in.  I was going to ask them about it, but got the leak before I got over to them to inquire.

Anyway, when they replaced the compensator, the symptoms disappeared, man I though I had a brand new bike -- wait it was a brand new bike. 

[sadunbar]

May not be your issue, but in my case I got lucky that factory screwed up twice, one that was easy to find which lead to finding the other bigger issue.

At around 137 miles on my Limited, I developed a leak.  Turned out to be the o-ring around the starter shaft was 1/2 missing (installed incorrectly, probably pinched and the other 1/2 blew out).  When they pulled my primary to diagnose, they also found that my compensator (the new SE version) was not installed correctly.  Looked like it had about 100k miles on it.

In any event, before they replaced the compensator I had terrible shifting issues.  On decel to a stop, I would get a horrible vibration/hesitation that would just shake the hell out of my right bar similar to what your describing.

I thought it was me.  I'm not used to the bike, maybe it had something to do with the ABS, maybe it was the damn stock setup and stock tune, maybe this is just how a bagger idles -- you get the idea.  The vibration though, was still apparent when at a stop with the clutch pulled in.  I was going to ask them about it, but got the leak before I got over to them to inquire.

Anyway, when they replaced the compensator, the symptoms disappeared, man I though I had a brand new bike -- wait it was a brand new bike. 

I'd be curious as to how the compensator was installed - what was wrong...  About the only possibilities are to put the springs in an incorrect order/direction, or not have the fiber washer properly positioned when torqued.  Either would cause incorrect tension on the compensator.  There have been more and more reports of loud primary noises at idle rpm's.  Of course, most are diagnosed as "normal" by skilled technicians...  

[Envithyx]

I'd be curious as to how the compensator was installed - what was wrong...  About the only possibilities are to put the springs in an incorrect order/direction, or not have the fiber washer properly positioned when torqued.  Either would cause incorrect tension on the compensator.  There have been more and more reports of loud primary noises at idle rpm's.  Of course, most are diagnosed as "normal" by skilled technicians...  

From the sounds of it, it was torqued incorrectly.  So I'm leaning towards that they didn't get the washer on right.  If anything, at least it would match the o-ring not being installed right either.

Actually, they got a bit concerned when they saw my compensator.  About 3 of them had just installed it on their own rides, and they had about 4 more going on bikes at that time.  I think they were worried that the new SE comp wasn't all that it was cracked up to be given the issues with the old comp.

I don't recall hearing a loud noises comming from my primary, but then again, this all happened by mile 157.  I had only taken it out on two separate days, trying to break her in good.  Maybe I had caught the issue before it had chance to develop additional symptoms. 

Either way, the repair for the o-ring was on warranty work, and they replaced the comp by their own volition.  I got to use the warranty labor to throw in a chromed primary and chrome bolts.  In all, just glad they took some time to check more than just the leak while in there.

[worshipduder]

May not be your issue, but in my case I got lucky that factory screwed up twice, one that was easy to find which lead to finding the other bigger issue.

At around 137 miles on my Limited, I developed a leak.  Turned out to be the o-ring around the starter shaft was 1/2 missing (installed incorrectly, probably pinched and the other 1/2 blew out).  When they pulled my primary to diagnose, they also found that my compensator (the new SE version) was not installed correctly.  Looked like it had about 100k miles on it.

In any event, before they replaced the compensator I had terrible shifting issues.  On decel to a stop, I would get a horrible vibration/hesitation that would just shake the hell out of my right bar similar to what your describing.

I thought it was me.  I'm not used to the bike, maybe it had something to do with the ABS, maybe it was the damn stock setup and stock tune, maybe this is just how a bagger idles -- you get the idea.  The vibration though, was still apparent when at a stop with the clutch pulled in.  I was going to ask them about it, but got the leak before I got over to them to inquire.

Anyway, when they replaced the compensator, the symptoms disappeared, man I though I had a brand new bike -- wait it was a brand new bike. 

I've had the same issue since day 1, except its my left bar. I have done everything to the bike BUT replacing the compensator. Even had Jim at Metal Dragon hot rod my bike out. Way faster but still shakes. Man i'd like to talk with you. I have never been happy with my most beautiful, fast, but shaky bike in the world

mj

[vettmann]

maybe you need a new dealer??   

[Paul1]

Well 1000 mile service been done & according to the dealer they have checked everything & all ok, road tested & their conclusion is that the vibration I'm getting on the r/h side handlebar is normal on a 110 ? I can't really confirm or deny this as I have not ridden any other 110's to compare ! All I can say is that when the engine revs are dropping & it hits 2000 rpm you can actually see the r/h side handlebar shaking, absolutely fine if you keep it out of this rev range !

[Cvostu]

I'm no expert, but I still think it's the compensator.  Did they replace it?  I haven't ridden too many 110's either, but I'm sure it's not supposed to do that.   I'd still try another dealer or go back to the slug you are using

[sadunbar]

Well 1000 mile service been done & according to the dealer they have checked everything & all ok, road tested & their conclusion is that the vibration I'm getting on the r/h side handlebar is normal on a 110 ? I can't really confirm or deny this as I have not ridden any other 110's to compare ! All I can say is that when the engine revs are dropping & it hits 2000 rpm you can actually see the r/h side handlebar shaking, absolutely fine if you keep it out of this rev range !

So their position has morphed from "they took it for a road test & agreed that it was not my imagination" to "their conclusion is that the vibration I'm getting on the r/h side handlebar is normal on a 110".  Of course, you know that's not credible.

My bike does not vibrate as you describe yours...  In your dealers analysis, I guess that would make my bike abnormal??

If it's an option for you, I'd take it to another dealer and start over.   

[JCZ]

Well 1000 mile service been done & according to the dealer they have checked everything & all ok, road tested & their conclusion is that the vibration I'm getting on the r/h side handlebar is normal on a 110 ? I can't really confirm or deny this as I have not ridden any other 110's to compare ! All I can say is that when the engine revs are dropping & it hits 2000 rpm you can actually see the r/h side handlebar shaking, absolutely fine if you keep it out of this rev range !

This is BS.  Just like with the wobble on the 09 SERG....friend took it to two dealerships and they both said "it's ok, it's normal".  They why do some do it and some don't?  He took it to a third dealership, they did the fall away test, tightened the adj. on the neck bearings and that "normal" problem was gone.  

Take my wife's 09 Street Glide to the dealership for a noise (what I thought was coming from the primary).  They told me "it's normal....nothing to worry about" but I refused to take the bike back until they found out what it was.  Two days later they call me and tell me the crank run out was .015 and that the MoCo was building a new motor with her original VIN number and would be here in a week.

Take my bike, 2010 SESG, to the dealership for the noise that I thought was coming from the primary.  They told me "it's normal for a 110".  I told them "look....it may be normal for your 110 but I've put 30k miles on this bike and it's not normal for my bike....get somebody on it that knows what the hell they're doing and get it right".  Two days later they call me and tell be that the MoCo is sending new flywheels.  I get the bike back and put 400 miles on it and now there's a different noise.  Back in and I get all new lifters and two new heads.  A broken valve guide that's just rattling around in the head when I shook it and valve guide seals.

The point is....take it back and meet with the service manager.  They've already acknowledged that there's an issue calmly ask him do they have the skill set to troubleshoot and locate the problem.  Ask him "have they checked the compensator and the crank run out......you guys should know that both are very common problems on the 110".  You want to let them know that you're well aware of the issues with the 110 and that the dealerships always first claim "it's normal" and then later find out it's not normal.

[fatboy63]

Not sure if it is just me or if there is an issue ? Seem to get excessive vibration when dropping down through the gears, happens when it hits 2000 rpm, & very noticeable on the right hand side of the handlebars, took it into the dealer & they took it for a road test & agreed that it was not my imagination, however as it had only done 200 miles suggested I get it upto about 500 miles & take it back in for them to ride.  They thought it may be a clutch plate sticking but too early to tell. Upto 600 miles now & still no improvement, so back into dealer to book 1000 mile service & ask if they want to road test it again, they suggested leaving it until it goes in for it's 1st service !

Has anyone had similar issues with their 2011 110's ? Or is this normal ?

Thanks in advance, Paul.

Hi Paul,
Finally got my bike last week and have only managed about 150 miles so far due to work, but I have the same problem as you "Excessive vibration" ...I know I need to run the bike in a bit first but my FB does not vibrate or shake or rattle like this £26K Krypto......So I love the bike but not the vibrations, has yours improved any or has the dealer found a solution for you.

Cheers
Simon