Well I like many others have been "shot down" today.... My dealer emailed me and said that HD refused to allow them to order the console medallion, which is the "restricted for purchase" part, since I have a 2011 FLHXSE2 and not a 2012 "FLHXSE3" bike......
So I called HD customer service and spent over a 1/2 hour on the phone trying to get them to release the one part that is presently restricted for purchase by those who do not have a 2012 FLHXSE3 bike. I told her that I have heard (in this forum) that many of the later built 2011 bikes have this "feature built in". She of course, followed the HD line that it did not come on my bike, therefore it is restricted to the bikes that came from the factory that way (this of course is true about many parts on those bikes, but I just want the one console part). The customer service person did say that if I could present her with a Vin number from a 2011 FLHXSE2 bike that had the center console illuminated from the factory, that she would take my request to a higher level there at HD and possibly would release that part to me for purchase.....
So there you have it..... any of you out there that has a 2011 FLHXSE2 bike that is illuminated, please step forward .... allow us to show HD that they started to produce 2011 bikes with the feature and maybe they will see fit to let us others have that feature too....
So sad and somewhat pissed in Virginia
