Reply from Bub. Also a little disappointing - my email was written in friendly tones, and the reply is very formal, asking for information I already supplied:
"Thank you for your comments and I will share them with the appropriate
departments. As for the heat shield not fitting correctly and the other
with chrome bubbles; if you can provide me with the info below, we will
handle an exchange for you. Please give us a call so that we may
discuss in detail your needs. Also, there are stealth baffles available
through your local dealer.
To obtain warranty service, you must provide us with a copy of your
dated receipt as proof of the purchase. Make sure your name, shipping
address and daytime phone number are included.
To expedite your claim, please include a short note including
* Bike Make, Model & Year
* Exhaust Type & Part Number (if available)
* Problem
When we have received the copy of your receipt, a company representative
will contact you shortly."
I'll keep you all informed.....
Jim