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[aaazdaddy]

I bought a used 2011 FLHXSE2 with 2000 miles on it that originally went into service 08/2010, so if they will only cover these under the two-year warranty I'm SOL. Speakers cut in/out continuously on one side, whether I'm playing the radio or my iPod. I thought it was a faulty connection, but it's starting to sound like the amp may be the culprit.

Any idea if they are replacing these as an inherent defect/recall for those of us out of warranty? Bike only has 3700 miles...

[Mano]

Sorry all for the late update. Master list updated.

I know I have not been around much lately. A little of not wanting to look at a pouter and been riding.                         

Almost 40 000 km (25 000 miles) this season but thats for another thread.

[Mano]

So after all this did anyone get a fix for this problem?

Well the last time I had a problem my tweeters were replaced. 40 000 km/25 000 miles and no problem. I like to really crank it up too. So far so good.

[ALA FLHXSE2]

I have a FLHXSEII 2011 not sure of the build date but I got it as soon as it got to the Pensacola Fl. harley shop Oct.2  2010 and I have replaced my amp under warranty. Out of warranty now, Hope thats all going to happen, also the speaker grills paint faded and they said it was something i got on them. thinking they are full of it.

[trahog]

I bought mine from Pensacola Harley,same thing happened said same thing Went over to Eastern Shores got new amp and Speaker grills.Pensacola Harley Owner sucks.Never again will I buy from him.Said I was an over the top customer,amazing it would of not cost him any thing,under warranty at the time,Mike the service manager even told me if they don't get it right they would have to eat it,well maybe it's time to train someone to work on stereos .

[Mano]

I have a FLHXSEII 2011 not sure of the build date but I got it as soon as it got to the Pensacola Fl. harley shop Oct.2  2010 and I have replaced my amp under warranty. Out of warranty now, Hope thats all going to happen, also the speaker grills paint faded and they said it was something i got on them. thinking they are full of it.

Updated on the master list.

As for the speaker grills there have been a few reports of them fading. Including mine. The ones in the lowers are ok but the ones in the faring faded real bad. The dealer took them out and repainted them. The tweeter grills also faded but when they replaced my tweeters that problem went away since the tweeters and tweeter grills are one.

[Wayne G]

Well the saga continues.  Picked up my Krypto Feb. 2011, amp failed and was replaced Aug. 2012.  Now after 2 or 3 minutes of playing Ipod or radio the sound quits, everything still works on display, can change modes, adjust volume etc. just no sound until you turn radio off the back on then problem repeats!  Just returned from dropping bike off at dealer they say its the radio!!  We will see.  I refuse to replace with aftermarket, I have extended warr and plan to make them fix it every time it fails.  I told them to keep it till they fix it right!!  I have a 2012 Ducati Monster 1100 EVO so it will give me some time to play with my Duc.

[Mano]

Well the saga continues.  Picked up my Krypto Feb. 2011, amp failed and was replaced Aug. 2012.  Now after 2 or 3 minutes of playing Ipod or radio the sound quits, everything still works on display, can change modes, adjust volume etc. just no sound until you turn radio off the back on then problem repeats!  Just returned from dropping bike off at dealer they say its the radio!!  We will see.  I refuse to replace with aftermarket, I have extended warr and plan to make them fix it every time it fails.  I told them to keep it till they fix it right!!  I have a 2012 Ducati Monster 1100 EVO so it will give me some time to play with my Duc.

It is a possibility. I have had 3 head units changed. Don't rule out the tweeters or any other speakers that are bad. I was convinced that my amp was bad the last time i was in and it was the tweeters that were bad and telling the head unit to shut down. That's why when you turn it off and back on it resets and starts working again till it shuts off again.

Bottom line i agree with you with the warranty part. Let them fix it till it is working. Once it is working it's not that bad of a system.

[Wayne G]

Well the saga continues.  Picked up my Krypto Feb. 2011, amp failed and was replaced Aug. 2012.  Now after 2 or 3 minutes of playing Ipod or radio the sound quits, everything still works on display, can change modes, adjust volume etc. just no sound until you turn radio off the back on then problem repeats!  Just returned from dropping bike off at dealer they say its the radio!!  We will see.  I refuse to replace with aftermarket, I have extended warr and plan to make them fix it every time it fails.  I told them to keep it till they fix it right!!  I have a 2012 Ducati Monster 1100 EVO so it will give me some time to play with my Duc.

Update;   Dealer put in tweeters but didn't fix it sound still cut out!  They determined a new amp would fix it so 4 days later with a new amp its fixed for now, at least it hasn't cut out yet!  Time will tell

[Mano]

Update;   Dealer put in tweeters but didn't fix it sound still cut out!  They determined a new amp would fix it so 4 days later with a new amp its fixed for now, at least it hasn't cut out yet!  Time will tell

Good luck Wayne.....now go crank it and leave it for a while.....if it's going to go do it now before riding season starts and it is still fresh in the dealers mind.

[Wayne G]

Thanks Mano
 I live in Florida so I ride more now than in the rainy season (summer) I will blast it for sure.   I'm not a betting man but I would bet it will fail again!  Hows that for faith in HD!

[OlDog]

Just got mine back from dealer for faded speakers, both tweeters and lowers. Also clear coat coming off fairing. Amp started cutting out on my way into the shop for these repairs. that was in September got the bike back just before christmas. Haven't had a chance to check it out but the speakers and fairing look amazing now. Just a little cool here to go out to the storage unit to try the amp.
Build date July 2010.

[Mano]

Just got mine back from dealer for faded speakers, both tweeters and lowers. Also clear coat coming off fairing. Amp started cutting out on my way into the shop for these repairs. that was in September got the bike back just before christmas. Haven't had a chance to check it out but the speakers and fairing look amazing now. Just a little cool here to go out to the storage unit to try the amp.
Build date July 2010.

Added to the list.

[Mano]

Thanks Mano
 I live in Florida so I ride more now than in the rainy season (summer) I will blast it for sure.   I'm not a betting man but I would bet it will fail again!  Hows that for faith in HD!

I hear ya brother. I felt the same way but feel a little better now but it took (i know I am  on this thread) but after countless visits to the dealer, 3 head units, 2 amps, a set of tweeters, ipod harness, Ipod modal, Ipod checked by Apple, a test on the speakers and sound system which i forget what it is called right now.....it went the season last year with out fail. I rode 40 000km / 25 000 miles.

Quick...someone knock on wood....lol.

[Mano]

This is very good information that was on another thread that i moved over to this thread, Thanks gtaboyz.


Had the same exact problem on my 2011 SEEG. My fairing speakers were cutting in and out intermittently, I have my lowers removed so couldn't tell if there was an issue there. My rear saddlebag lid speakers were fine (I upgraded to the complete OEM saddlebag speaker and amp kit). Last week I lost all sound to all front speakers, if I faded the radio to the rear only, the rear played fine, if I faded to front only, no sound. I took my bike to the dealer who I have a very good relationship with. IMOP it was the amp and I told them that. We looked up the part # and the amp part # had been changed as it was the same # with an "A" after it. They had the amp in stock, we unplugged the old one, plugged in the new one and it worked, bottom line the amp was bad. While we were working on it one of the other techs came over and said he had an issue with another customers 2011 CVO SESG with the speakers cutting out. When he called MOCO's tech support they advised that they had speaker issues and the fairing speakers both regular and tweeter's had superceded part numbers "A" and to replace them. Since I had the same issue and my bike was still under warranty they ordered all new speakers for my fairing. We did check the part number for the lower fairing speakers and those had not changed. Bottom line on the 2011 CVO SESG the main Amp which sits on top of the radio as well as all the fairing speakers have been changed due to issues and as such have been replaced with "A" part numbers. So to all CVO owners who are having this problem there is/was an issue, no matter what your dealer is saying!!!