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[rcrowley103stage4]

In 2009 i purchased a Ultra classic electraglide.  I went ahead at 10000km and performed the upgrade to the 103 stage 4  conversion.  In this kit there is no mention or upgrading the lifters to screaming eagle lifters.  These lifters as for the dealer are not part of the kit.  At around 27000km I experience a noice in my engine and took it to 3 dealerships.  Finally the 3 dealership took down the engine and they found that the hardening on the roller failed.  This cause containination in the engine.  I went back to Harley  because of the location and the mod i was told that they was no warrenty because the engine had been modified.  The engine work was done at a HARLEY DEALERSHIP.  I just want ALL to be aware if u do a kit like this make sure the dealership uses screaming eagle parts as well your regular warranty is NOW VOID.  I talked to the dealership who did the mod and they told me they would sell me the parts at dealer cost  went to the HARLEY REP and basicly it was like talking to a WALL nothing they would do for me.  I asked them in the future to let any persons know that they should replace the lifters that are not being currently listed in such kit.  I hope anyone who has done the Mod and knows they used stock lifters THEY WILL FAIL BEFORE 29000KM leaving u in disguist.  Get to ur dealers and make sure ur engine is in good shape.  I am looking at a 8G bill to get my bike back on the road.  it cost me 8 G to do the mod. 

Concerned Cyclist 

[cold1]

where was work done? I want to make sure I dont support .

[grc]

I feel your pain, but the failure wasn't necessarily due to using the stock lifters versus the SE lifters.  Both have suffered the same failure you mentioned, and in fact there is a recent thread on the site about the SE lifters in a 120R engine that did the exact same thing at very low mileage.

Any time you make internal modifications to the engine, other than the street legal kits Harley sells, even if you use a Harley kit and have a Harley dealer install it you will find that Harley can and will void the warranty.  The literature and advertising for those stage 2,3, or 4 kits actually mention that.  The dealer should have also mentioned it, but few do and some even BS the customers and tell them it will still be covered just to make a sale.

If your dealer lead you to believe the modifications wouldn't affect the warranty, they are the ones who need to stand up and help with the problem. 


Jerry

[bloper123]

I had the same thing happen to my engine, 7500 mile new bike, hardening came off roller got into engine. the dealer and warranty took care of me. H/D again nows they have a problem with rollers in 110 motors and they should fix the roller where this wan't happen like they dont care about the buyer, same thing happen on wheel weights. I hope you have good luck on getting it fixed.

[glens]

In 2009 i purchased a Ultra classic electraglide.  I went ahead at 10000km and performed the upgrade to the 103 stage 4  conversion. ... At around 27000km I experience a noice in my engine... because of the location and the mod i was told that they was no warrenty because the engine had been modified.  The engine work was done at a HARLEY DEALERSHIP.  I just want ALL to be aware if u do a kit like this make sure the dealership uses screaming eagle parts as well your regular warranty is NOW VOID.

I'm sorry to hear your plight.  Aside from any other factors, unless you'd bought the bike less than two years before the failure, the factory warranty would be expired anyway.  It doesn't start over at the time of dealer-performed modifications.  The fact that a dealer performed them doesn't even mean that that part of the warranty wouldn't be voided.  If the finished product was not street legal, the warranty on whatever got modified was terminated at the time the work was done.

See the annotated attachments, which were culled from the current SE catalog.

[HILLSIDECYCLE.COM]

We perform Extended Warranty work here as well, and have seen the exact scenario.
Scott

[rcrowley103stage4]

I was aware of the Warranty restrictions.  The basic engine warranty for this Engine was still 2 months from expering and the request for Harley was only to cover the cost of the CAMS and lifters only I was going to cover the cost of the rest of the repair at the time of the failure. 

The Engine was modified on the east coast of Canada and after moving back out west the failure occured.  I did find the Dealerships i stopped at to be helpful and where there to assist.  I am planning on heading to my local dealer in SASK and working with them on parts to get me back on the road. 

My only wish is that for the Reps and dealerships to let us as consumers know if there is an inherant problem with the engines.  If All of us as a consummer knew maybe we could do checks or replacements of the parts prior to failure.  I am sure there is a mileage gathered that the manufacture knows that they could let the consummer know "recommend inspection)  Will a notification stop any of use from owning a Harley Product!  HELL no but it will give us all a warmer feeling knowing that we have the support behind us when buying future products. 

[grc]

Yup, that's the same way many of us felt with the old style spring loaded cam chain tensioners.  Harley was well aware of the shortcomings of the system, but they never admitted a thing and never included an inspection of the tensioners in the recommended maintenance schedules.  When the tensioners failed catastrophically, the result was similar to what happened to you, with debris scattered all over the engine.  Since most failures occurred beyond the factory warranty period, Harley made out just fine selling lots of parts to fix their own sorry stuff.  That is just one example of the umpteen times similar problems have been covered up or glossed over or whatever.  Anyone who buys a product from the folks in Milwaukee is subject to buying a pig in a poke; I think they are one of the companies that is used as a poster child for the "Buyer Beware" campaign.

Odds are that the regular lifters are manufactured by the same folks that manufacture the SE lifters, so it comes as no surprise that both seem to be having the same roller failures recently.  Maybe when you put that engine back together you should consider a better brand from a different source.


Jerry