2012 CVO, just got first service done and tech used H-D 360 rather than Syn3, not sure why but was told top end would be quieter as Syn3 is a lot thinner.
First ride after service I noticed the clatter top end noise was a little louder until engine was at full operating temp, dip stick said 240 degrees F, ambient temp was 68 degrees F.
Sounded sweet at 240F and idle with no top end noise at all, they also changed out the primary and transmission with Formula plus.
Any thoughts and has anyone used H-D 360 and formula plus in there 110ci?
Personally, if some "tech" decided on his own to put something other than what is recommended by the manufacturer or what I specifically said I wanted in my crankcase, he would have been told in no uncertain terms to do the change over again at his own expense. If you asked for HD360 that's one thing. If he just took it upon himself to do so without consulting with you first, shame on him.
As for the thinner comment, that is just one of the many BS stories that the anti-synthetic crowd has been throwing around for the last 30 years. As Midnight Rider mentioned, viscosity is measured the same way no matter if the oil is syn or dino. The 50 weight syn is no thinner than the 50 weight dino oil. But the syn is much more temperature stable, so when your Harley gets stuck in traffic on a 90°F day and the oil temp climbs over 300°F, you won't have to worry about your oil if it's syn but you definitely will if its dino. btw, there is a study commissioned by Amsoil that's been posted on this site and many others over the years that compares many of the major brands of motorcycle oil. You might want to look at it and see where the synthetics, including SYN3, stack up against HD360. HD360 came in 15th out of 17, SYN3 came in 4th.
Jerry