HDNIK, I'm sure TIF2 (Rich) meant no offense to you--he's the most helpful and generous guy you're likely to encounter on this or any forum (in fact, cvoharley.com is lucky to have him since he could be far more helpful on much larger HD forums, e.g. hdforums.com where he is a member, but does not contribute nearly as much as he does here).
A point worth noting is that Rich is not "in the business,"--he's not making anything by offering his expertise here. And, because he's not in the business, many of the questions to which he responds require that he first consult service manuals, wiring diagrams, etc. before he responds. In that respect, he's not doing anything that a literate, competent person can't do since he doesn't have access to any resources that aren't available to any of us. No doubt, there are members who are "in the business" and for whatever reason choose not to answer the questions posed here.
Finally, it's usually better to simply send a PM with your phone number and ask a question. From personal experience, I know that it often takes longer to type an answer to a question than it would take to answer the question over the phone. Granted, that approach doesn't help the "community" since the discussion is not posted here, but from a time standpoint it's much easier to answer via phone than type.
Carl